2012 DODGE JOURNEY Complaints
View complaints related to 2012 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2012 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 DODGE JOURNEY- MINDEN, NE
DRIVING DOWN THE HIGHWAY OR STREET, CAR COMPLETELY SHUTS OFF, CAUSING LOSS OF BRAKES AND POWER STEERING. WILL RESTART AFTER SEVERAL ATTEMPTS BUT IS DANGEROUS ON THE INTERSTATE OR WHILE PASSING OR DRIVING DOWN THE HIGHWAY. HAS HAPPENED ON SEVERAL OCCASIONS. MECHANIC CODE PULLS DEAD BATTERY BUT BATTERY CHANGED AND STILL SHUTS OFF.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- BROOK PARK, OH
EVERY 15K MILES OR SO THE RIGHT REAR CALIPER STICKS AND DESTROYS THE PADS AND ASSOCIATED ROTOR. I HAVE REPLACED THAT SPECIFIC CALIPER AND BOTH ROTORS THREE TWICE ALREADY. AFTER AROUND 25K TO 30K MILES I CAN NO LONGER GET THE CALIPER TO UNFREEZE. THE VEHICLE NOW HAS 93K MILES ON IT AND I AM ABOUT TO REPLACE IT AGAIN. ONCE THE OUTSIDE PAD GETS TO LESS THAN 30% THE WHEEL TRIES TO LOCK UP. ONCE WHILE DRIVING IN THE COUNTRY MY WIFE NEARLY CAUGHT THE CAR ON FIRE BECAUSE OF OVERHEATING BRAKES. THIS FORM ONLY ALLOWS FOR ONE ENTRY, BUT AS STATED THIS HAS HAPPENED A MULTITUDE OF TIMES. THE WORST BEING WHEN THE ROTOR WAS GLOWING RED BEFORE IT WAS NOTICED BY ANOTHER PERSON AT A GAS STATION. THAT HAPPENED IN 2015.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- DESOTO, MO
MY DRIVER SIDE FRONT HEAD REST POPPED OUT FOR NO REASON WHILE I WAS SITTING IN MY CAR AT .MY WORK.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- LOS ANGELES, CA
THE THERMAL STAT HOUSING HAS BEEN REPLACED 2 TIMES. THE OIL PAN GASKET DOES LOT LAST. THE ALTERNATOR HAS BEEN REPLACED 2 TIMES. THE WAS AN ELECTRICAL SHORTAGE IN THE SB PORT BUT ONLY SEEMED TO WORKED WHEN IT WAS TAKEN TO DEALER. THE HEAD REST DEPLOYED WHEN NO ONE WAS IN THE CAR.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- MADISON HEIGHTS, MI
THE PASSENGER SIDE HEAT STOPPED BLOWING WARM AND BECAME ONLY COLD AIR. FOUND OUT BY HAVING HEATER CORE REPLACED THAT ITS BECAUSE OF CASTING SAND LEFT OVER ON ENGINE BLOCK AND THE ANGLE OF HEATER CORE CAUSES IT TO BUILDUP AND PREVENT THE HEAT FROM THE CORE INTO THE PASSENGER SIDE. NEW HEATER CORE ALREADY CLOGGED NO HEAT ON EITHER SIDE. WHEN THEY REPLACED IT WAS DODGE DEALER AND THEY FLUSHED EVERYTHING THEY SAID.
Source: NHTSA WEB SITE -
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2012 DODGE JOURNEY- LIVERPOOL, NY
IT'S BEEN A FEW WEEKS NOW THAT MY STEERING WHEEL STARTED TURNING HARD.. WHEN IT GOT REALLY HARD TO TURN WAS WHEN I TOOK IT SERIOUS THAT SOMETHING MAY BE WRONG.. ABOUT THREE WEEK AGO , BEING AT THE END OF JUNE I CHECKED MY POWER STEERING OIL I NOTICED I HAD MAJOR OIL LOSS.. I HAD IT SERVICED AS A LOCAL GARAGE THINKING IT MAY HAVE BEEN THE RACK AND PINIONS. WHEN THEY SERVICED IT WAS SERVICED WITH A NEW POWER STEERING COOLER AND PUMP..COSTING ME OVER $1000 IN REPAIRS.THE PROBLEM WASN'T FIXED BECAUSE THE WHEEL WAS STILL HARD TO TURN. THE NEXT DAY I TOOK IT TO GOOD YEAR, THEY CLEAN THE RACK AND PINION WITH DEGREASER FROM ALL THE OIL LEAKING.. THE TOLD ME TO DRIVE IT FOR A COUPLE DAY AND SEE WHAT HAPPENS.. IT DROVE NORMAL FOR A WEEK, JULY 4 2020 WHILE OUT IN ABOUT, IT STARTED SMOKING AND SQUEAKING.. I PULLED OVER AND HAS IT TOLD TO A GARAGE.. I'M THINKING IT MAY BE THE SERPENTINE BELT.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- THAYNE, WY
I WAS DRIVING DOWN THE HIGHWAY WITH MY TWO KIDS WHEN I HAD TURNED MY BRIGHT LIGHTS ON THEN OFF AGAIN AS CARS WERE COMING WHEN THE WINDSHIELD WIPERS TURNED ON. THEY WILL NOT TURN OFF, THE HIGH BEAMS WON'T TURN ON AND MY BLINKERS DO NOT WORK AS WELL. EVERYTIME I START THE VEHICLE THE WINDSHIELD WIPERS TURN ON AND CANNOT BE TURNED OFF AGAIN. EVERYTHING IN THE SWITCH THAT CONTROLS ALL OF THESE FEATURES IS USELESS AND A HUGE SAFETY ISSUE. LUCKILY WE WERE NOT HIT TURNING OFF THE HIGHWAY HEADED HOME.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- JUANA DIAZ, PR
ABS, ETC AND BRAKE LIGHTS CAME ON THE DASH BOARD AFTER I PARKED ON A SLOPE AND DROVE FOR COUPLE OF MILES. TAKE IT TO THE DIAGNOSTIC TECHNICIAN AND A FAILURE IS DETECTED IN THE ABS MODULE. I UNDERSTAND THERE WAS AN ALERT REGARDING THIS, BUT I NEVER RECEIVED ANY NOTIFICATION. COULD YOU ADVICE ME WHAT TO DO IN RESPECT TO THIS MATTER AND IF IT WAS A RECALL SINCE 2015 WHY I NEVER RECEIVED THE LETTER. *TR
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- FORT WORTH, TX
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT 10 MPH, OR WHILE STOPPED, THE SEAT BELT FAILED TO RETRACT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE JOURNEY- NORTH BROOKLYN PARK, MN
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL SOUND IN THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME FIRM AND DIFFICULT TO MANEUVER. UPON INVESTIGATION, THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) WITH THE FAILURE. THE VEHICLE HAD NOT BEEN TAKEN TO BE SERVICED BY A DEALER OR A MECHANIC. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE