2016 DODGE JOURNEY Complaints

The driver's headrest in my 2016 Dodge Journey has deployed and will not reset. The plastic pieces that hold the metal bar have broken. I have read about many other owners of Journeys, that are experiencing the same issue, yet there is no official recall. I have not taken it to be inspected.

My care has an acceleration issues, I had the transmission fixed twice and still does the same thing, I been having electrical issue's, my dome light comes on when I put car in reverse, my car compartment on drivers side back seat fills up with water, front seat floor gets wet underneath mat in winter, locks on doors lock and unlock at will, heating and ac unit comes on at will the car is dangerous to drive

The passenger side active head restraint (AHR) burst open injuring the owner who was sitting in the passenger seat while the vehicle was moving. There was no rear end impact and there was no reason for the AHR to malfunction.

The contact owns a 2016 Dodge Journey. The contact stated while starting the vehicle, the vehicle made abnormal knocking sounds. Additionally, the vehicle shuddered and hesitated while responding upon depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that the failure had been recurring while starting the vehicle and driving from a complete stop. The vehicle was taken to the dealer, where it was diagnosed that there was low compression in cylinder #2, and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 170,000. The VIN was not available.

The other day I noticed my air bag warning light was on on my dashboard. I had my car hooked up to run the codes for the dash lights. It came back as the airbags in the drivers and passenger headrests had popped or started to pop. I had the headrests looked at and the black plastic cover on the back of it is partially coming off. There is a gap between the front of the headrest and the back of the headrest, big enough my finger can fit through. I was not in a car accident or anything like that, my car was parked for a few days and when I went to drive it, this is how I found it.

In regards to the recall S89 that has NOT been issued for my 2016 Dodge Journey - the crankshaft sensor has been replaced 3 times. While traveling on the highway, at highway speeds the vehicle will just die with little to no warning. Most recently 7/20/2023 - this is the 3rd time this has occurred.

While driving, the front passenger headrest just deployed and sprung forward, hitting my son in the back of the head

The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, she heard a grinding sound coming from the vehicle and the vehicle started to jerk. The contact veered off the roadway and turned off and restarted the vehicle. The contact then stated while driving at slow speeds, the vehicle started to jerk and decelerated while the accelerator pedal was being depressed. The check engine warning light illuminated. The contact pulled off the roadway. The vehicle was towed to the residence and was inspected by an independent mechanic who retrieved DTC codes for transmission failure. The vehicle was then towed to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

Front passenger headrest popped out of no where and won't go back into place. It snapped and broke, scared the living daylights of my child. No crash. Car was parked and we were putting items in the trunk.

I was driving and while slowing down to park the drivers seat head rest deploy and I became dizzy and body aches instantly.