2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - BAY ST. LOUIS, MS

    I'VE ALREADY COMPLAINED ABOUT THIS ISSUE AT LEAST 3 TIMES. WHEN TRYING TO START THE CAR IT WILL NOT START. NOTHING HAPPENS. THE ONLY WAYS TO GET THE CAR STARTED AT THAT POINT IS: MOVING THE BATTERY AROUND, REMOVING AND PUTTING THE BATTERY CABLES ON THE BATTERY (TO RESET IT), AND PUT THE CAR IN NEUTRAL AND TURN THE KEY. SO YOU TELL ME, DOES THIS CAR NEED TO BE RECALLED??? I'M STILL PAYING ON THIS POS (PIECE OF [XXX]) WHICH MAKES NO SENSE. I NEED THIS CAR RECALLED AND MONEY BE RETURNED. I'VE BEEN COMPLAINING ABOUT THIS CAR SINCE 2009, WILL I EVER GET ASSISTANCE??? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - TITUSVILLE, FL

    2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE ISSUE. *SMD THE CONSUMER RECEIVED A RECALL 14V373000 LAST SUMMER, AND IS WAITING FOR A FOLLOW-UP NOTICE.*JB THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. UPDATED 11/24/15.*JB

    Source: CONSUMER LETTER
  • 2009 DODGE JOURNEY
    - FALL STRING, TX

    TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/22/15 *BF UPDATED 9/27/2017*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - DENTON, TX

    RECEIVED RECALL LH/NHTSA 14V-373 FOR WIRELESS IGNITION NODE MODULE DETENTS. DEALER HAS NEVER BEEN UNABLE TO GET RECALL PARTS TO PERMANENTLY CORRECT. PLEASE ADVISE ASAP AS WE WOULD STILL LIKE TO CORRECT THIS SITUATION AS SOON AS POSSIBLE. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - LAKE RONKONKOMA, NY

    TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/5/15*CN UPDATED 05/12/15*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - ST JOSEPH, MO

    TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - BURLINGTON, NJ

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - SEWARD, PA

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 5 MPH OVER A POTHOLE, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - SCRANTON, PA

    AFTER STARTING UP THE VEHICLE, THE RADIO AND INFORMATION DISPLAY WILL NOT FUNCTION AT ALL. WHEN THE VEHICLE IS THEN SHUT OFF THE BATTERY WILL DRAIN RATHER QUICKLY( WITHIN 8 HOURS) AND KILL THE BATTERY. IF THE BATTERY IS DISCONNECTED AND THEN RECONNECTED THE RADIO AND DISPLAY WILL THEN WORK. THIS HAPPENS FREQUENTLY DEPENDING ON HOW MANY TIME THE VEHICLE IS STARTED AND STOPPED.MY MECHANIC HAS TRACED IT TO THE TIPM ,TOTALLY INTEGRATED POWER MODULE. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - MIAMI, FL

    TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE