2010 DODGE JOURNEY Complaints
View complaints related to 2010 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,050 complaints submitted for the 2010 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 DODGE JOURNEY- WATERFORD, MI
JUST LIKE MANY 2009 AND 2010 JOURNEY OWNERS, I TOO HAVE EXPERIENCED THE VEHICLE NOT TURNING OVER TO START. IT HAS HAPPENED APPROXIMATELY 2 DOZEN TIMES IN THE PAST 2 MONTHS AT RANDOM. SOMETIMES THE VEHICLE WILL NOT START 3 TIMES IN ONE DAY AND THEN THE PROBLEM WILL NOT OCCUR FOR ANOTHER WEEK. ONCE THE KEY IS IN THE IGNITION AND I TURN IT, I HAVE BATTERY POWER, IT SIMPLY WILL NOT PUSH THROUGH TO ACTUALLY START THE VEHICLE. THIS IS VERY IRRITATING AND I HAVE NOT BEEN ABLE TO DUPLICATE FOR THE DEALER SO OF COURSE THEY WILL DO NOTHING FOR ME. I ALSO HAVE NOTICED THAT ON THE FREEWAY, WHEN GETTING ABOVE 60 THE STEERING WHEEL FEELS SHAKING WHICH IS QUITE TERRIFYING AND THEN IF I GO TO BREAK, IT FEELS VERY WOBBLY. AGAIN, NOT SOMETHING THAT I CAN REPRODUCE AT THE DEALER AND THEREFORE CANNOT BE FIXED. I LOVED MY CAR FOR THE FIRST COUPLE YEARS I OWNED IT, BUT LATELY IT IS NOT UP TO PAR AND WORRIES ME TO DRIVE WITH MY 2 KIDS IN FEAR OF THE UNPREDICTABLE STEERING ISSUE OR BEING STRANDED IF IT DECIDES TO NOT START AT ALL. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- DAVIE, FL
WHILE DRIVING I RANDOMLY LOSE ALL INTERIOR POWER - WINDOWS, WIPERS, RADIO, AC, SIGNALS. ENGINE CONTINUES TO RUN AND STEER FINE. SHUTTING OFF IGNITION AND RESTARTING CORRECTS PROBLEM. IT HAPPENS WITH NO WARNING AND NO APPARENT CAUSE. AC BLOWER BURNED OUT ABOUT A YEAR AGO; DEALER SAID IT WAS DUE TO A SHORT AND THEY FIXED THE SHORT FOR FREE, BUT THAT DIDN'T SOLVE THE POWER LOSS PROBLEM. I'VE FOUND THAT PUSHING THE IGNITION FOB SLIGHTLY IN - OR PULLING SLIGHTLY OUT - WHEN IT HAPPENS CAN RESOLVE THE PROBLEM WITHOUT HAVING TO RESTART THE VEHICLE BUT I WORRY THAT THIS PROBLEM WILL BURN OUT THE AC BLOWER AGAIN. THIS LOSS OF INTERIOR POWER HAPPENS ON AVERAGE ONCE EVERY 4 TO 6 WEEKS; IT'S A SAFETY ISSUE SINCE I THE WIPERS OR DEFOG MAY STOP WORKING WHEN IT'S RAINING. I DON'T KNOW IF IT AFFECTS AIRBAG PERFORMANCE AND I'D RATHER NOT FIND OUT THAT HARD WAY. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- MANCHESTER, IA
THIS VEHICLE IS EQUIPPED WITH A DODGE OEM REMOTE START SYSTEM WHICH WAS ACTIVATED IN THIS SITUATION. I ENTERED THE "REMOTE STARTED" VEHICLE AND WENT TO PLACE MY KEY INTO THE RUN POSITION. I INADVERTENTLY TOOK THE KEY TO THE START POSITION AND UPON DOING SO TURNED OFF THE RADIO, POWER WINDOWS, AIR, TURN SIGNALS, CLUSTER LIGHTS. I WAS ABLE TO DRIVE THE VEHICLE DURING THIS INCIDENT. THESE PARTICULAR ITEMS WERE THE ONLY ONES I NOTICED TO BE NON-OPERATIONAL, BUT THERE VERY WELL POSSIBLY COULD BE OTHER CRITICAL COMPONENTS SUCH AS AIR BAGS AFFECTED. IN ORDER TO REGAIN FUNCTIONALITY, I HAD TO TURN THE VEHICLE TO THE OFF POSITION RESTART. I TRIED TO DUPLICATE THE SITUATION BUT WAS NOT ABLE TO GET TO GET A RECURRENCE AT THIS TIME. THIS IS THE 2ND TIME I HAVE HAD THIS ARISE. I WAS ABLE TO CAPTURE VIDEO OF THE POWERLESS COMPONENTS AND SHOW THE VEHICLE WAS CAPABLE TO BE DRIVEN. I'VE MADE AN APPOINTMENT WITH THE LOCAL DODGE DEALERSHIP FOR REVIEW. THIS VEHICLE DID HAVE A WIN MODULE RECALL IN 2011, AND IS NOT CURRENTLY PART OF THE RECENT DODGE IGNITION PROBLEM RECALL. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- ELIZABETHTOWN, PA
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THE BRAKES ON THE VEHICLE FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE JOURNEY- ROCHESTER, NY
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STEMS BLEW OFF. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE STEMS WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 DODGE JOURNEY- OKLAHOMA CITY, OK
WHEN YOU TURN THE KEY OVER TO START THE VEHICLE IT DOESN'T START IT JUST CLICKS, IN THE BEGINNING IT HAPPENED AT RANDOM WEEKS TO MONTHS BETWEEN THE WON'T START EARLIER PERIOD. I REPORTED IT TO THE DEALER AT FIRST OIL CHANGE ABOUT TWO MONTHS FROM PURCHASE AND THEY PUT IT ON THE COMPUTER AND STATED NOTHING WAS WRONG WITH THE VEHICLE. THEY ATTRIBUTED IT MY NOT HAVING TURNED IT OVER FULLY, OR WASN'T IN GEAR FULLY, ETC.. BECAUSE THE COMPUTER SHOWS NOTHINGS WRONG. THIS WENT ON TO NO AVAIL WITH CONSTANT COMPLAINTS TO THE DEALER. THEY WOULD PROVIDE A RENTAL KEEP IT FOR A MONTH SAY IT FAILED TO DUPLICATE AND SEND IT HOME. ONCE I PLAYED MUSICAL PART REPLACEMENT BASED ON EDUCATIONAL AND UNEDUCATIONAL GUESS WORK, I HAVE REPLACED THE KEY, BATTERY, STARTER, IGNITION MODULE AS WELL AS A WIND MODULE. DESPITE THE FACT THAT NONE OF THESE ITEM'S SHOWED DEFECTIVE. I WAS PACIFIED UNTIL MY VEHICLE REACHED 99,6?? MILES THEN TOLD WE JUST HAVE TO WAIT FOR THE PART TO GO OUT AND HOPEFULLY IT WILL REGISTER WHAT'S DEFECTIVE. WHEN IT ACTUALLY HAD BUT DIDN'T SHOW ANYTHING WRONG. THEY PAID FOR RENTALS FOR OVER A YEAR MAKING ME PICK UP MY CAR AND RETURN THE RENTAL UNTIL IT DOES IT AGAIN, AS THEY COULD ONLY AUTHORIZE RENTALS ONE MONTH AT A TIME. THIS CONTINUED FOR OVER A YEAR THEN ONCE MY CAR MADE 100,000 MILES THE DEALER STATED IT WAS OUT OF WARRANTY, IT WAS NOTHING THEY COULD DO IT COULD NOT BE FIXED. I CONTACTED CHRYSLER AND THEY ARE WORKING WITH FOWLER DODGE(DEALER) WHO STATES THEY ARE OUT OF OPTIONS. THIS VEHICLE IS CLEARLY A MANUFACTURE DEFECT AND CAN NOT BE FIXED. THE DEALER WAS AWARE IN THE VERY BEGINNING AND FAILED TO RECALL THIS DEFECTIVE VEHICLE. I'M NOW AWAITING A RESPONSE FROM CHRYSLER CASE MANAGER WHO STATES IS GOING TO GET CORPORATE INVOLVED, PLEASE HELP! PS. I'M STILL IN RENTALS AT THEIR EXPENSE. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY AWD- RAPID CITY, SD
MY HUSBAND STOPPED BY THE HOUSE DURING HIS BREAK, AT THIS TIME THE CAR WAS FINE. WHEN HE WENT TO GO BACK TO WORK THE WINDOWS WERE ALL DOWN AND THE DOORS WERE UNLOCKED. THIS HAPPENED LAST WEEK AS WELL. ON FIVE DIFFERENT OCCASIONS WHILE DRIVING THE CAR WOULD SHUT OFF. THE FIRST TIME THIS HAPPENED I ALMOST RAN INTO THE SIGN AND POSTAL BOX ON THE SIDE WALK. TWO TIMES IT WAS AT A STOP LIGHT. THE OTHER TWO TIMES IT WAS WHILE DRIVING, DURING THESE TWO TIMES WE WERE ABLE TO GET THE CAR IN THE TURNING LANE. WHEN WE TOOK THE CAR IN THE MECHANICS TOLD US THAT THE CHIP IN THE KEY WAS BAD AND THAT IS WHY THE CAR STOPPED. BUT RECENTLY AFTER TAKING IT TO A DIFFERENT MECHANIC WE LEARNED ABOUT THE RECALLS. TO BE HONEST I AM VERY SCARED TO DRIVE THIS VEHICLE ESPECIALLY WITH MY KIDS. IS THERE A PROGRAM FOR THESE VEHICLES TO BE PURCHASED BACK SO THAT I CAN GET A SAFER CAR? *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- FLORENCE, AL
WE BOUGHT THE CAR IN APRIL 2014. THE CAR'S HORN WILL SUDDENLY GO OFF AND NOTHING YOU DO CAN MAKE IT STOP. I TOOK THE HORN FUSES OUT TO STOP THE HORN HONKING. YOU CAN STILL HEAR CLICKING UNDER THE FUSE BOX. IT DOES IT ANYTIME IT CAN BE HOT OUTSIDE DAYTIME NIGHTTIME SITTING STILL LOCKED UP DRIVING DOWN THE ROAD. WE HAD TO GET A NEW BATTERY A MONTH AGO. I THOUGHT THAT MIGHT CURE THE HORN HONKING BUT IT DIDN'T. NOW WE ARE HAVING SAME PROBLEM OTHER PEOPLE REPORTED ABOUT IT TAKING MULTIPLE TIMES TO CRANK IT. I THINK THERE ARE SERIOUS ELECTRICAL PROBLEMS THAT DODGE NEEDS TO CORRECT. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- NAPERVILLE, IL
I WAS SITTING AT THE APPROACH TO OUR DRIVEWAY WITH MY FOOT ON THE BRAKE, WAITING TO ENSURE MY GRANDCHILDREN HAD SAFELY CLEARED THE DRIVEWAY AREA. WITHOUT WARNING, THERE WAS A SOUND LIKE THE CAR ENGINE REVVING UP, THE CAR STARTING MOVING/LUNGING FORWARD ON ITS OWN AND ALL ATTEMPTS TO APPLY THE BRAKES TO STOP THE CAR FAILED. I QUICKLY STEERED TOWARD A TREE IN MY FRONT YARD WHERE I CHOSE TO CRASH MY CAR IN ORDER TO STOP ITS CONTINUED ACCELERATION. THE CAUSE OF THE ACCELERATION IS UNKNOWN. IF I HAD NOT CHOSEN TO HIT THE TREE, THE CAR WAS HEADED FOR MY FRONT PORCH/HOUSE WHERE MY GRANDCHILDREN HAD GONE TO CLEAR THE DRIVEWAY AREA. A CONTRACTOR WORKING ON MY NEIGHBOR'S PROPERTY CAME TO ASSIST ME AND TURNED OFF THE CAR ENGINE. THERE WAS A STRONG BURNING ODOR/CHEMICAL SMELL PERMEATING MY CAR AFTER THE CRASH. IN SPITE OF THE IMPACT, MY AIR BAG DID NOT DEPLOY. WE CALLED 911, THE INSURANCE COMPANY AND HE CAR WAS TOWED TO A COLLISION SHOP. REGISTERED A FORMAL COMPLAINT TO CHRYSLER CORPORATION THE NIGHT OF THE CRASH. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- BASCOM, FL
HAVE HAD ALL KIND OF "SENSOR" PROBLEMS HORN BLOWS AT ALL TIMES HAVE TAKEN TO SHOP 4 TIMES ALL BRAKE SENSOR LIGHTS CAME ON BACK IN MAY ALSO BOB PFORTE DODGE IN MARIANNA, FL. 32446 CAN NOT SEEM TO BE ABLE TO FIX PUT ON ONE SENSOR TO SEE IF THAT WOULD STOP HORN FROM BLOWING DID NOT AND THEN MY CRUISE CONTROL KNOB FELL OFF FROM WHERE THEY PUT IN SENSOR TOOK BACK PUT ON ANOTHER SENSOR DID NOT FIX TOOK BACK AND THEY HAD FAILED TO REPROGRAM AFTER PUTTING ON THAT SENSOR JEFF THE SERVICE MANAGER TOLD ME WHEN I CALLED BACK ABOUT IT THAT THEY WOULD COMPENSATE IF THIS DID NOT FIX LAST WEEK HORN STARTED BLOWING AGAIN!!!! 7/22/14 TOOK BACK TODAY AND THEY ARE HAVING TO KEEP IT OVERNIGHT LADY CALLED ME ASKING IF THE KEY FOB WAS THE ONE I HAD BEEN USING I TOLD HER THAT WHEN THIS FIRST STARTED I STARTED USING MY SPARE BECAUSE I THOUGHT MAYBE THE OTHER ONE WAS GOING OUT WE HAVE TO PULL THE FUSES EVERY TIME TO KEEP THE HORN FROM SERANADING THE COMMUNITY HORN BLOWS WHILE IN THE YARD WHILE NOT RUNNING, WHILE RUNNING AND DRIVING IT MAY GO BEEP BEEP BEEP OR SOUND OFF FOR HOURS I WANT SOMETHING DONE HOPE SOMEONE WILL TELL BOB PFORTE HOW TO FIX THIS!!!!!!!!!!!!!
Source: PORTABLE SAFETY COMPLAINT FORM