2010 DODGE JOURNEY Complaints
View complaints related to 2010 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,050 complaints submitted for the 2010 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 DODGE JOURNEY- SULPHUR, LA
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE FRONT END OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES AND WAS HOSPITALIZED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, BUT DIAGNOSTIC TESTING WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE JOURNEY- LANCASTER , TX
THERE ARE TIMES WHEN THE IGNITION WOULD JUST CLICK, WHEN ATTEMPTING TO START THE CAR. I HAVE TO REMOVE THE KEY MULTIPLE TIMES AND TRY TO START IT, TILL IT STARTS. I WOULD BE DRIVING AND ALL THE ELECTRICAL COMPONENTS IN THE VEHICLE WOULD JUST GO DEAD. (ALL ELECTRONICS IN DASH BOARD, AIR CONDITIONING, RADIO). I WOULD HAVE TO PULL OVER, TURN THE IGNITION OFF AND RESTART THE CAR. I AM STILL EXPERIENCING THIS PROBLEM. I REPLACED THE KEY, THINKING IT WAS THE PROBLEM AND I CONTINUE TO HAVE THIS PROBLEM. I HAVE HAD TO REPLACE THE TIRES ON THIS CAR/TRUCK 4 TIMES AT AN AVERAGE OF 30 THOUSAND MILES. I HAD THE ROTATION AND BALANCES AS RECOMMENDED. THE TIRES WORE UNEVEN TO THE POINT WHERE THE WIRES WERE EXPOSED ON THE INSIDE OF THE WHEELS. BASED ON THE DEALERS I HAVE NOT NEEDED A FRONT END ALIGNMENT. I HAVE ALSO HAD THE BRAKES REPLACED ON THIS VEHICLE THREE TIMES IN THE FRONT AND TWICE IN THE REAR. THE VEHICLE HAS 115, 000 MILES AND I HAVE NEVER HAD TO REPLACE PART ON A CAR LIKE I HAVE HAD TO DO WITH THIS ONE. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- SHIPPENSBURG, PA
I DO NOT FOR THE LIFE OF ME UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ISSUED FOR THE 2010 DODGE JOURNEY FOR THE BRAKE, TIRE, AND ROTOR ISSUE! I HAVE HAD TO REPLACE THE TIRES WHICH WERE AN ARM AND A LEG BECAUSE THEY ARE NOT A COMMON TIRE/SIZE , THEY WANTED ME TO SWITCH TO A DIFFERENT TIRE SIZE WHICH THEN WOULD AFFECT THE SPEEDOMETER.. NO WAY.. I HAVE HAD TO PUT 3 SETS OF ROTORS ON THE CAR AND 2 SETS OF BRAKES, AND GOING ON 2ND SET OF TIRES.. YOU CAN'T TELL ME THERE ISN'T AN ISSUE.. IF I COULD GET RID OF THE LEMON I WOULD BUT FINANCIALLY I AM NOT IN A POSITION TO. I HAVE A FRIEND WITH AN IDENTICAL CAR/COLOR AND WE HAVE THE SAME STORY.. RIDICULOUS! PLEASE HELP THE OWNERS OF THIS LEMON! *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- COSHOCTON, OH
I WAS TRAVELING APPROX. 65 MPH AND WHEN I APPLIED THE BRAKES THE STEERING WHEEL STARTED SHAKING SO BAD I NEARLY LOST CONTROL OF THE VEHICLE. DEALER TELLS ME IT IS CAUSED BY WORN BRAKES AND ROTORS. THE BRAKES WERE CHANGED AT 8600 MILES, AND THE CURRENT BRAKES HAVE APPROX. 18000 MILES.THE THE DEALER TELLS ME THEY WILL DO NOTHING TO CORRECT THIS PROBLEM UNLESS I PAY FULL PRICE FOR EQUIPMENT PLUS LABOR. WIT THE LOW MILEAGE ON THIS SET OF BRAKES I FEEL DEALER OR DODGE SHOULD AT LEAST FURNISH THE NEW BRAKES AND ROTORS. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- CLOVIS, CA
AFTER HAVING THE VEHICLE FOR LESS THAN A YEAR IT BEGAN TO NOT START AT TIMES. EVERYTHING COMES ON IN THE CAR, WHEN KEY TURNED IT MAKES A CLICKING SOUND BUT DOES NOT START. IT WILL NOT START USING THE KEYLESS START OR BY JUMP STARTING IT. CAR WAS TAKEN INTO DEALER AND A RECALL WAS FOUND ON THE IGNITION WHICH WAS CORRECTED. HOWEVER THE VEHICLE STILL DOES THIS INTERMITTENTLY AND HAS FOR THE LAST 3 YEARS. IT CAN GO MONTHS WITHOUT DOING IT. HOWEVER HAS RECENTLY BEEN DOING THIS DAILY. IT IS VERY FRUSTRATING AND CAN SOMETIMES VARY BETWEEN MINUTES AND HOURS OF STARTING. ONCE IT STARTS THERE ARE NOT ANY ADDITIONAL ELECTRICAL PROBLEMS. THIS MAKES THE CAR VERY UNRELIABLE AND UNSAFE AS IT COULD OCCUR IN A SITUATION OF NEEDING TO LEAVE AN AREA QUICKLY OR IN AN EMERGENCY SITUATION. I AM A SINGLE MOM AND HAVE ONLY ONE VEHICLE. IF CALLED INTO WORK WHILE "ON CALL" STATUS I HAVE ONLY 30 MINUTES TO ARRIVE. WHICH IS A FRUSTRATING AND A WORRY SOME SITUATION WHEN THE CAR WILL NOT START IMMEDIATELY. I CANNOT BE WITHOUT MY CAR WHILE THE DEALER TRIES SEVERAL THINGS TO FIX IT NOR CAN I AFFORD TO TRY VARIOUS PROBLEM FIXES WHEN OBVIOUSLY WITH THE NUMEROUS COMPLAINTS THERE IS AN INTERNAL PROBLEM WHICH SHOULD CONSTITUTE A RECALL. I AM STILL PAYING ON THIS VEHICLE AND OWE OVER $12,000.00 WHICH CREATES ADDITIONAL FRUSTRATION AS THE VEHICLE IS UNRELIABLE AND CREATING UNSAFE SITUATIONS. *TR
Source: NHTSA WEB SITE -
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2010 DODGE JOURNEY- BROADVIEW, IL
WHILE SITTING IN TRAFFIC MY CAR CUT OFF AND WOULDN'T START UP AGAIN I JUST RECENTLY TOOK MY CAR TO PEP BOYS AUTO AND THE DIAGNOSTIC TEST PROVE THAT THE IGNITION SWITCH IS STUCK IN PARK WHICH CAUSED THE STARTER TO GO OUT AS WELL. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- ROCHESTER, MI
THE IGNITION SWITCH IN THE CAR GETS "LOOSE" OVER TIME. THIS CAUSES THE KEY TO MOVE TO A DIFFERENT POSTION, WHEN THIS HAPPENS ALL ELECTRICAL GOES OUT OR GOES ON/OFF IN RAPID SUCCESSION. I CAN JIGGLE THE KEY AND CAN GET THE ELECTRICAL TO WORK AGAIN. AT BEST, THIS IS VERY DISTRACTING AND I TAKE MY EYES OFF THE ROAD. AT WORST I HAVE LOST ELECTRICAL COMPONENTS SUCH AS THE CRUISE CONTROL WHILE DRIVING THE DEALER HAS REPLACED THE PART 2 TIMES. NOTE - NANCY NELMS IS THE OWNER OF RECORD AND THIS COMPLAINT IS ON FILE WITH CHRYSLER. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- TALLEAHASSEE, FL
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 78,103.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE JOURNEY- LOUISVILLE, KY
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING WITHOUT WARNING THE VEHICLE WOULD STALL. WHILE STARTING THE VEHICLE IT WOULD SHUT OFF WHEN THE GEAR SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE; HOWEVER, THE SPARK PLUGS WERE REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 53,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE JOURNEY AWD- KALAMAZOO, MI
2010 DODGE JOURNEY SXT AWD COMPLETELY SHUT OFF WHILE DRIVING 55 MPH. PULLED TO THE SIDE OF THE ROAD AND WOULD NOT START BACK UP FOR A FEW MINUTES, DASH, LIGHTS, ETC. WOULD TURN ON BUT CAR WOULD NOT START. FINALLY STARTED AND DROVE TO WORK. VEHICLE ALSO WILL NOT START 80% OF THE TIME YOU TURN THE KEY. SOMETIMES LIGHT AND DASH WILL COME ON BUT CAR WILL NOT TURN OVER FOR A FEW MINUTES, OTHER TIMES IT STARTS ON FIRST TURN. ONLINE RESEARCH SHOWS VERY COMMON ISSUES WITH THIS VEHICLE. *TR
Source: NHTSA WEB SITE