2009 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AT TIMES. IN ORDER TO GET THE VEHICLE TO START, THE STEERING WHEEL HAD TO BE SHAKEN FROM SIDE TO SIDE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE THE CONTACT AWARE THAT EVEN THOUGH THEY RECEIVED A RECALL NOTICE, THE VEHICLE WAS TWO MONTHS PAST THE DATE TO BE INCLUDED IN THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE DRIVER SIDE MASTER POWER SWITCH STOPPED WORKING AND FAILED TO CONTROL ALL THE WINDOWS. THE FAILURE MILEAGE WAS 176,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

MY 2009 DODGE JOURNEY HAS BEEN TO RICK HENDRICKS JEEP CHRYSLER DODGE RAM AT LEAST 3 TIMES TO REPAIR THE RECALLED IGNITION PART. I BELIEVE THE FIRST TIME IT WAS TAKEN IN WAS NOVEMBER 22 AND THEY STATED THE PARTS WERE NOT RELEASED YET FOR THE REPAIR. THEY THAN CALLED ME BACK TWO MORE TIMES STATING THE PARTS WERE IN BUT THEY WEREN'T. MY LAST VISIT WAS ON DECEMBER 20 AND AFTER 5 HOURS OF WAITING I WAS TOLD THE PARTS WERE STILL NOT IN. I HAVE WASTED 15 HOURS IN WAITING AND GAS FOR TWO CARS. THEY TOLD ME THEY WOULD CALL ME WHEN THE PART COMES IN BUT NO PHONE CALL YET. *TR

CARRY IT TO THE DEALER DUE TO ANTI FREEZE LINK AND TIRE WONT KEEP AIR. THEY FIXED THE THERMOSTAT BOTH AND FIXED THE ANTIFREEZE PROBLEM AND DID A GREAT JOB I DON'T HAVE NO PROBLEM. WHAT I DO HAVE A PROBLEM WITH I WAS CHARGE $8.91 FOR A O RING WA 07011001 I KNEW NOTHING ABOUT NOR DO I KNOW WHY OR WHAT IT WAS FOR WASN'T TOLD ABOUT IT UNTIL IT WAS DONE AND TIME FOR ME TO PAY FOR THERE SERVICES.BUT THE PROBLEM AM HAVING NOW IS IT WONT START AND I SEE OTHER OWNERS HAVING THE SAME PROBLEM AND NO ONE FROM THE COMPANY IS TRYING TO HELP US THIS IS NOT OUR FAULT WHERE CAN WE GET HELP....... PLEASE HELP US. *TR

POWER STEERING FLUID LEAKS, I HAVE LOOKED UP RECALLS AND FOUND ON SOME YEARS OF DODGE JOURNEYS THAT THERE HAVE BEEN RECALLS DUE TO CRIMPED LINES THAT LEAK AND CAN CAUSE ENGINE FIRES DUE TO THE FLUID LEAKS, ALSO I FOUND THAT THERE WAS A RECALL ON MY VEHICLE THAT DID NOT GET SERVICED BEFORE I BOUGHT THE CAR AT THE DEALERSHIP. *TR

THE FUEL GAUGE STOPPED WORKING CAUSING LOW FUEL TO FLASH ALL THE TIME AND THE CHECK ENGINE LIGHT TO STAY ON. TRANSMISSION TRIES TO SHIFT INTO ANOTHER LEVEL AT APPROX. SPEED OF 35 TO 40 MPH CAUSING BUCKING O RESURGING MOTION. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN IN ORDER TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WE HAVE HAD MANY PROBLEMS WITH THIS SUV. ELECT. AND MECH. THE ENGINE WILL JUST SHUT OFF. SEVERAL LIGHTS STAY ON. THE DEALER CLAIMS THAT THEY FIXED THE IGNITION SWITCH A FEW MTHS. AGO BUT THEY DID NOT. EVERY TIME IT HAS BEEN IN THE DEALER TO FIND WHAT WAS WRONG, THEY COULD NOT FIND ANYTHING. FOR EXAMPLE WE THE BATTERY AND LESS THAN A YEAR LATER THE BATTERY IS DEAD SOMETHING ELECTRICAL IS DRAINING THE BATTERY, THE ARE MANY OTHER PROBLEMS WITH THIS CAR. *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE OF AWARE OF FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.