2009 DODGE JOURNEY Complaints

I WAS DRIVING APPROXIMATELY 10-15 MPH WHEN MY CAR SUDDENLY SHUT-OFF AND WOULD NOT RESTART. IT HAS A RECALL FOR THE WIN MODULE BUT THE DEALER DOES NOT HAVE THE PARTS TO FIX IT. IT IS CURRENTLY AT THE DEALER BEING LOOKED AT. THIS CAR HAS BEEN NOTHING BUT TROUBLE FROM THE BEGINNING. I HAVE BEEN THRU MORE SETS OF BRAKE PADS AND ROTORS THAN I EVER THOUGHT POSSIBLE. NOT TO MENTION ALL THE TIMES IT WAS TOWED TO DEALER BECAUSE IT WOULD NOT START AND WAS TOLD EVERY TIME THAT NOTHING WAS WRONG WITH IT. IT IS A KNOW PROBLEM WHICH THEY WILL NOT FIX. I HAVE ALSO HAVE NUMEROUS ELECTRICAL ISSUES INSIDE THE CAR. THESE CARS ARE WORTHLESS. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE REAR HATCH DOOR WAS OPEN, SHE WENT TO RETRIEVE SOMETHING FROM THE VEHICLE AND THE HATCH DROPPED DOWN INDEPENDENTLY ONTO THE CONTACTS HEAD. AS A RESULT, THE CONTACT SUSTAINED INJURIES TO THE NECK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 103,028.

I CURRENTLY OWN A 2009 DODGE JOURNEY, THE DRIVER SIDE MASTER POWER SWITCH STOPPED WORKING. THE ENTIRE POWER SWITCH IS NOT INOPERABLE. THE DRIVER SIDE MIRRORS, CAR LOCKS ARE CURRENTLY ARE NOT WORKING BUT THE BACK WINDOWS ARE WORKING. THE DRIVER SIDE HEAT VENT BLOWS COLD AIR WHILE THE DRIVER SIDE BLOWS HOT AIR. I CURRENTLY AM AWAITING SUPPLIES FOR A CURRENT RECALL SO BEGIN TO RESEARCH THESE TWO CONCERNS. I FIND THAT OVER 46, 500 PEOPLE HAVE EXPERIENCED THE MASTER POWER SWITCH SUDDENLY BECOMING INOPERABLE WITH A PREVIOUS RECALL CORRECTING THIS ISSUE. I CONTACTED CHRYSLER TO INQUIRE ABOUT GETTING THIS RECALL DONE WHILE PLACING MY CAR IN THE SHOP FOR THE CURRENT OUTSTANDING RECALL. I WAS TOLD THAT MY CAR WAS MADE TWO MONTHS AFTER THE RECALL PERIOD MEANING THAT I WOULD HAVE TO PAY FOR THOSE REPAIRS OUT OF POCKET.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ALSO, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 03/24/15*LJ UPDATED 9/18/2017*CN

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER PLACED THE CONTACT ON A WAITING LIST AND DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

2009 DODGE JOURNEY HAS A RECALL ( L25) ON THE WIN MODULE DETENT RING , THIS VEHICLE WAS SOLD TO ME BY A DEALERSHIP IN 2012 WITH NOTHING SHOWING ON THE CAR FAX OF THIS RECALL. THE RECALL CAUSE THE KEY TO SLIP FROM THE IGNITION AND COMPLETELY SHUTTING THE CAR DOWN WHILE MOVING. THE KEY INADVERTENTLY MOVES AND THE ENGINE SHUT DOWN , DEPOWERING THE AIR BAGS, POWER STEERING AND POWER BRAKING. WHEN INITIALLY CALLING IN THE COMPLAINT , CHRYSLER/ DODGE EXPLAINED THAT THERE IS NO FIX OR PART YET AVAILABLE. I FURTHER EXPLAINED AS A SINGLE MOTHER THIS WAS A HUGE SAFETY HAZARD , BECAUSE IN MULTIPLE OCCASIONS I HAVE BEEN ON A FREEWAY OR STREET AND ALMOST ROLLED INTO ANOTHER CAR , ROLLING DOWN BACKWARDS ON A FREEWAY RAMP UNABLE TO BRAKE OR TELEPHONE POLE. DODGE/CHRYSLER STATED I WOULD JUST HAVE TO WAIT OR TAKE IT TO A DEALERSHIP FOR A TEMPORARY FIX.( THIS SAME TEMPORARY FIX IS NOTED IN THE DODGE DEALER SYSTEM NOT TO PUT IN THE NEWER YEAR PARTS INTO AN OLDER MODEL CAR ) AFTER CALLING AND GOING UP TO THEIR RECOMMENDED DEALERSHIPS FOR DODGE THE SERVICE DEPARTMENT STATES THEY HAVE THEIR HANDS TIED BECAUSE THERE IS STILL NO PART AVAILABLE FOR THE YEAR OF MY CAR. THEY ALSO STATED I WOULD HAVE TO PAY OUT OF POCKET ALMOST 700 DOLLARS FOR A TEMP FIX USING A NEWER MODEL CAR THAT MAY OR MAY NOT FIX IT . I AM COMPLETELY TERRIFIED TO DRIVE MY CAR THAT I HAVE TO CONTINUE TO PAY ON AND DODGE/CHRYSLER IS COMPLETELY BRUSHING OFF THE ISSUE. GOD FORBID IF WE ARE HARMED OR EVENTUALLY IN AN ACCIDENT WAITING 3 YEARS LATER FOR A REPAIR FOR THIS VEHICLE PART. *TR

TL-THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. DJR