2010 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, WHICH WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

I AM CURRENTLY THE OWNER 2010 DODGE JOURNEY AWD. I HAVE HAD TO REPLACE TIRES, BRAKES, AND ROTORS NUMEROUS TIMES; NOISE FROM DRIVER DOOR, WINDOWS ROLLING DOWN AND DOORS UNLOCKING BY THEMSELVES, HARD SHIFTING IN AUTOMATIC TRANSMISSION,CAR PULSATES/STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING STARTING AT ABOUT 40 MPH. I HAVE FREQUENT PROBLEMS WITH THE LOCKS AND ALARM WHEN TEMPERATURES DROP BELOW 40 F, CAR DOES NOT ALWAYS LOCK OR UNLOCK USING EITHER KEY FOB OR BY PRESSING BUTTON IN CAR, MUST PRESS IT MULTIPLE TIMES. LOCK MECHANISM COULD BE HEARD ATTEMPTING TO TURN, LOCK NEXT TO WINDOW APPEARED TO BE JUMPING SLIGHTLY. I HAVE BEEN HAVING PROBLEMS WITH MY CAR NOT STARTING FOR SEVERAL MONTHS. I WOULD HAVE TO TAKE THE KEY FOB OUT, TURN IT AROUND, AND INSERT IT AGAIN. IT SHUT OFF ON ME AS I WAS DRIVING 65MPH ON A MAIN HIGHWAY.. ALMOST CAUSING A CRASH. RAN A DIAGNOSTIC AND IT CAME BACK THAT MY MODULE WAS BAD, I CHECKED ONLINE AND IT SEEMS THERE WAS A RECALL ON THIS MODULE BUT ONLY FOR THE "RING." I CONTACTED THE CHRYSLER AND AFTER TWO WEEKS OF GOING BACK AND FORTH WITH THEM AND THE DEALERSHIP, THEY INFORMED ME THEY WOULD NOT HELP DUE TO HIGH MILEAGE AND OUT OF WARRANTY. WE ARE TOLD ONLY DEALERSHIPS CAN GET THIS PART, INSTALL IT, AND PROGRAM IT. MY GOOGLE SEARCHES ON THIS ISSUE SHOWS WAY TOO MANY RESULTS FOR THIS NOT TO BE A SERIOUS ISSUE THAT CHRYSLER REFUSES TO TAKE RESPONSIBILITY FOR. A RECALL NEEDS TO BE DONE ON THIS PART AS WELL WITH ALL OF THE 2010 DODGE JOURNEY'S NOT JUST THE ONES FROM A CERTAIN PLANT. ONCE I TURN OFF THE CAR, YOU CAN HEAR THE COMPUTER SHUTTING ITSELF DOWN AND MAKING ALL KINDS OF NOISE, THEN IT APPEARS TO REBOOT, THE RADIO WILL TURN ON AND STAYS ON FOR FIVE MIN. THE AUTOMATIC STARTER STARTS ON IT'S OWN ONCE YOU SHAKE THE KEY FOB.. NO NEED TO PRESS THE BUTTON ANYMORE?! KUHMO TIRES ON THIS VEHICLE HAVE BEEN REPLACED TWICE IN ONE YEAR. *TR

WHILE DRIVING I WAS APPROACHING A STOP SIGN AND DEPRESSED THE BRAKE PEDAL TO STOP. I KEPT PRESSING TO STOP BUT THE PEDAL WENT ALL THE WAY TO THE FLOOR AND I COULD NOT STOP. I HAD TO ROLL THROUGH THE STOP AND MAKE A HARD RIGHT TURN. IF THERE WAS TRAFFIC I PROBABLY WOULD HAVE HAD AN ACCIDENT. THIS IS THE SECOND TIME THIS VEHICLE HAD BREAKING ISSUES AFTER THE FIRST EVENT WHICH WAS APRX 15000 ILES AGO THE DEALER SAID THE PROBLEM WAS THE MASTER CYLINDER WHICH THEY REPLACED.ACTION SHOULD BE TAKEN AGAINST CHRYSLER BEFORE SOMEONE GETS HURT OR KILLED. *TR

I KEEP HAVING TO TAKE MY CAR INTO THE SHOP TO GET IT LOOKED AT. I GO TO START IT AND IT EITHER GETS STUCK TURNING THE ENGINE AND THEN WILL START FINE OR IT WILL JUST CLICK AND NOT START AT ALL. THE PROBLEM ONLY HAPPENED A FEW TIMES BEFORE BUT NOW IT'S STARTING TO HAPPEN 1 OUT OF 5 TIMES. I HAVE HAD THE WIN MODULE REPLACED AND THE PROBLEM STILL EXIST. *TR

I AM CURRENTLY THE CO-OWNER ALONG WITH MY WIFE OF 2010 DODGE JOURNEY AWD . WE LIVE IN NORTHWESTERN ERIE COUNTY, PENNSYLVANIA. THIS AREA TRADITIONALLY RECEIVES 86 PLUS INCHES OF SNOW, AND SNOW COVERED ICY ROADS ARE THE NORM DURING THE SNOW SEASON. ON 5 MARCH 2014, MY WIFE NOTICED THAT THE LOW TIRE PRESSURE DASHBOARD WARNING LIGHT WAS ACTIVATED. I ATTRIBUTED THE SIGNAL TO THE LOW AIR TEMPERATURE WHICH WAS BELOW 0 DEGREE F. ON 6 MARCH 2014 AFTER I DROVE THE CAR IN 20+ DEGREES F. THE WARNING LIGHT REMAINED ACTIVATED. I TOOK THE VEHICLE TO MY LOCAL TIRE SHOP TO HAVE THE TIRE PRESSURE CHECKED BY THE PROFESSIONAL. THE OWNER/TECHNICIAN CHECKED THE AIR PRESSURE IN ALL TIRES. WHILE CHECKING TIRE PRESSURE, ONE RETAINING NUT (LOCATED ON THE OUTSIDE TIRE RIM) WHICH HOLDS THE TIRE SENSOR MONITOR (LOCATED INSIDE THE TIRE) SPLIT, AND ONE HALF OF THE NUT FELL ONTO THE FLOOR. UPON FURTHER INSPECTION THE REMAINING RETAINING NUTS WERE FOUND TO BE CORRODED, BUT NOT CRACKED. THE TECHNICIAN/OWNER EXPLAINED TO ME WHAT THE PROBLEM WAS, AND WHAT THE RESULTS COULD BE IF THE SENSOR MONITOR WAS NOT IMMEDIATELY REPLACE. HE ALSO GAVE ME EXAMPLES OF OTHER CUSTOMERS TO WHOM THE SAME THING HAD HAPPENED. THE BIGGEST DANGER ACCORDING TO HIM WAS A SUDDEN LOSS OF TIRE AIR PRESSURE WHICH COULD CAUSE AN ACCIDENT. HE STATED HE FINDS THE RETAINING NUT PROBLEM ONLY ON CHRYSLER/FIAT VEHICLES. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP WHERE AT MY EXPENSE THE TIRE PRESSURE SENSOR MONITOR WAS REPLACED. THE DEALERSHIP ALSO STATED THAT THEY COULD NOT UNDER FEDERAL LAW REPLACE THE SENSOR MONITOR WITH A STANDARD TIRE VALVE. I FEEL THAT THESE MONITORS NEED TO BE CONSIDER FOR A SAFETY RECALL. PLEASE ADVISE ME AND OTHER OWNERS (ESPECIALLY THOSE WHO RESIDE IN COLD, SNOWY CLIMATES) OF CHRYSLER/FIAT PRODUCTS AS TO REMEDIES TO THIS POTENTIALLY SERIOUS SAFETY CONCERN AND FINANCIAL BURDEN. *TR

THE VEHICLE WOULD NOT START AFTER SITTING FOR A FEW HOURS. WE HAD DRIVEN THE VEHICLE ALL DAY. WE HAVE HAD THIS ISSUE BEFORE BUT WHEN USING THE BACKUP KEY. THOUGHT MAYBE THIS WAS THE ISSUE IT WAS NOT. I USED THE KEYS MY WIFE USES EVERY DAY. THIS IS BECOMING A BIG ISSUE NOW. WHEN IT WAS INTERMITTENT AND WOULD START IT WAS OK BUT IT IS BECOMING MORE FREQUENT. WE LIVE IN A RURAL AREA AND MY WIFE DRIVES 40 MINUTES TO WORK EVERY DAY. IF THIS ISSUE HAPPENS WHEN SHE IS AT WORK THERE WILL BE NOTHING WE CAN DO ABOUT IT. I AM PAYING ALOT OF MONEY FOR THIS VEHICLE AND NEED CHRYSLER TO FIGURE OUT WHAT THIS PROBLEM IS AND ISSUE A RECALL AS I CAN SEE THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. IT IS GONNA END UP COSTING ME ALOT OF MONEY I DON'T HAVE. I WILL BE HONEST IF THEY CANT FIX THE ISSUE I WILL NOT BE ABLE TO PAY FOR TOWING AND WILL NOT BE ABLE TO MAKE THE PAYMENTS IF THIS ISSUE IS NOT RESOLVED AND I HAVE TO PAY TO HAVE IT LOOKED AT. I HAVE AN EXTENDED WARRANTY ON THE VEHICLE WHICH IS UP IN 3000 MILES. AT 200 MILES BACK AND FORTH TO WORK AND RUNNING 2 TEENAGE KIDS AROUND THAT WILL NOT BE LONG, CHRYSLER NEEDS TO FIGURE OUT THIS ISSUE NOW BEFORE SOMEONE GETS KILLED. WHERE MY WIFE WORKS IS NOT THE BEST PART OF TOWN AND IT IS ALL EXPRESSWAY DRIVING AT HIGH SPEEDS. IF THIS ISSUE TURNS INTO THE STALLING ON THE HIGHWAY SHE COULD EASILY BE KILLED IN RUSH HOUR DRIVING. I AM NOT THE ONLY ONE WITH THIS PROBLEM. FYI HAD THE BRAKES DONE TOO. FUNNY SINCE IT IS ALL HIGHWAY DRIVING. *TR

HAD JUST PURCHASED THE CAR. WHILE DRIVING CAR A WEEK LATER, I HIT THE BRAKES TO SLOW DOWN FOR A TRAFFIC LIGHT. STEERING WHEEL STARTED SHAKING. HAD TO LET OFF THE BRAKES TO KEEP CONTROL OF CAR. REAPPLIED BRAKES AND GOT STOPPED. PULLED OVER TO CHECK WHEELS. EVERYTHING WAS GOOD. TOOK TO MECHANIC AND SAID I NEEDED ROTORS AND PAD. HAD THEM REPLACED. WITHIN 7000 MILES, SAME PROBLEM. HAS CONSTANTLY BEEN A PROBLEM. HAVING TO GET NEW PADS AND ROTOR ABOUT EVERY 7000-10000 MILES. THIS IS NOT RIGHT. SOMETHING NEEDS TO BE DONE AND HEAVEN FORBID YOU ARE CLOSE TO WARRANTY. I THINK DODGE TRAINS THEIR TECHNICIANS TO COVER UP PROBLEMS TO MAKE IT TO WARRANTY SO THEY DON'T HAVE TO PAY FOR IT. *TR

PURCHASED VEHICLE NEW FROM DEALER. THE AIRBAG LIGHT STAYS ON WHEN OUTSIDE TEMP GETS BELOW 40 DEGREES. AFTER OWNING THE JOURNEY FOR A YEAR, WE HAVE HAD TO REPLACE TIRES, BRAKES, AND ROTORS AFTER ONLY 10,000 MILES; REPLACE A FAULTY BATTERY AND COMPLAINED TO DEALER ABOUT THE AIR NOISE AT DRIVER DOOR, WINDOWS ROLLING DOWN AND DOORS UNLOCKING BY THEMSELVES, HARD SHIFTING IN AUTOMATIC TRANSMISSION ALL WITHIN THE ODOMETER READING 15,000 MILES. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEATER WAS BLOWING OUT COLD AIR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND THE HEATER COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD ACTIVATE INDEPENDENTLY WHENEVER THE VEHICLE WAS IN OPERATION. THE CONTACT DISABLED THE FUSE IN ORDER FOR THE WIPERS TO BECOME INOPERATIVE. IN ADDITION, BOTH TURN SIGNALS AND HIGH BEAM HEADLIGHTS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,528. UPDATED 01/11/2017*CT *TR