2010 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START. THE ENGINE ALSO VIBRATED AT INITIAL START-UP AND THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE DEALER REPLACED THE ENGINE KEY HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 75,000.

I HAVE ALSO BEEN DEALING WITH THIS SAME ISSUE FOR THE PAST 6-8 MONTHS AND BASED ON OTHER COMPLAINTS I HAVE READ I AM NOT THE ONLY ONE.. THE ELECTRICAL RANDOMLY GOES OUT WHILE DRIVING. SOMETIMES IT WILL COME BACK ON ITS OWN BUT MOST OF THE TIME I HAVE TO PULL OVER TO TURN CAR OFF AND RESTART. WINDOWS, BLINKERS, AC, RADIO, WIPERS, HAZARDS, AND EXTERIOR BRAKE LIGHTS, ETC GO OUT. (I DO NOT LOSE CONTROL OF DRIVING BUT FEAR THAT IS WHAT IS NEXT, BASED ON OTHER PEOPLE'S COMPLAINTS OF SIMILAR ISSUES). THE DEALERSHIP CANT FIND THE PROBLEM, COULDN'T REPLICATE ISSUE (HAD TURNED OFF CAR DESPITE MY TELLING THEM IT WORKS AFTER RESTARTED), AND TOLD ME TO BRING IT BACK NEXT TIME HAPPENS SO THEY CAN SEE (AS IF THEY DIDN'T BELIEVE ME)..I HAVE BOUGHT BACK AGAIN. ONLY HAVE APPROXIMATELY 3,000 MILES LEFT ON THE EXTENDED WARRANTY- SEEMS THEY ARE WAITING WARRANTY OUT. THIS IS A POSSIBLE DANGEROUS SITUATION THAT CAN CLAIM LIVES, IF SOMEONE DOESN'T SEE ME BRAKING, TRYING TO TURN, WIPERS WOULDN'T WORK DURING A RAIN DOWNPOUR ONCE.. DODGE NEEDS TO ADDRESS THIS AS A WHOLE!! *TR

VEHICLE STARTED TO HAVE A CLICKING NOISE A MONTH PRIOR TO FAILURE. AFTER A COLD SNAP, THE ENGINE BEGAN RUNNING VERY ROUGHLY AT START. DIAGNOSTICS SHOW THAT THE #2 CYLINDER IS FAILING, AND LEADING TO WEAK AIR INTAKE IN CYLINDERS #4 AND #6. MY RESEARCH HAS INDICATED THAT DODGE IS AWARE OF THOUSANDS OF COMPLAINTS OF A CYLINDER HEAD FAILURE IN THE ENGINE IN THIS MODEL OF CAR. THESE FAILURES HAVE LEAD TO A NATIONWIDE SHORTAGE OF THE PARTS TO FIX THE PROBLEM, I AM CURRENTLY 379TH ON A LIST REQUESTING THE PARTS TO FIX THIS PROBLEM. DODGE SEEMS TO BE KNOWINGLY AWARE OF A MAJOR DESIGN FLAW AND IS OFFERING NO HELP TO PEOPLE LIKE MYSELF THAT ARE OUTSIDE OF WARRANTY COVERAGE. *TR

VEHICLE WOULD NOT CRANK OUT OF BLUE WAITED FEW DAYS AFTER BEING TOWED TO DEALER WAS TOLD NO PROBLEMS W CAR NO CODES THEN CAR BEGAN TO CRANK...WEEK LATER WILL NOT CRANK. THEN AS DRIVING THE CAR ALL POWER CUTS OFF NO LIGHTS NO RADIO NO HEAT NO WIPERS NOTHING HOUR LATER AT A SPEED OF 35 MILES AN HOUR CAR SHUTS DOWN ENGINE AND ALL. TOOK AGAIN TO A DEALER WHO PUT ON MOBILE WEB POD THING AND WAS TOLD CAR WAS READING NO ERROR CODES BUT OBV A MAJOR PROBLEM. DODGE NOT WILLING TO PAY AND CAR SAYS NO RECALLS YET CAR CUTS OFF WHILE IN GEARS AND SOMETIMES WONT CRANK AT ALL AND DEALER CANNOT DIAGNOSE TO FIX PROBLEM. *TR

THE PROBLEM I ENCOUNTERED WAS THAT THE STEERING WHEEL SHAKES VIOLENTLY IF BRAKES ARE PRESSED AT 60 MPH. THE MECHANICS AT CARMAX, MACHINED THE ROTORS AND REPLACED THE BRAKE PADS WHICH SEEMED TO FIX THE PROBLEM. ROUGHLY 3.5 TO 4 MONTHS LATER, I HAD THE SAME PROBLEM. THIS TIME, THE MECHANICS AT CARMAX REPLACED THE ROTORS AND THE FRONT BRAKES. THE VEHICLE WAS ONCE AGAIN PLACED INTO SERVICE LAST WEDNESDAY ON DECEMBER 18, 2013. ONCE AGAIN, THE ROTORS WERE MACHINED AND THE BRAKES REPLACED. I PURCHASED THE VEHICLE O JANUARY 17, 2013 WITH THE STARTING MILEAGE OF 34,904. I HAVE PUT ROUGHLY 10,000 MILES ON THE VEHICLE. WHEN I TOOK THE VEHICLE IN FOR THE THIRD TIME, I DECIDED TO LOOK ON THE INTERNET HOPING THAT MIGHT HELP. HOWEVER, I FOUND HUNDREDS OF PEOPLE WITH THE SAME VEHICLE THAT WERE HAVING THE SAME PROBLEM AS I WAS. I CONTACTED DODGE BUT THEY SAY THAT THIS IS A MAINTENANCE ISSUE. I BELIEVE THAT THIS IS A SAFETY ISSUE. I HAVE 4 CHILDREN AND GOD FORBID THAT THE BRAKE SYSTEM SUDDENLY DECIDED THAT IT DOESN'T WANT TO WORK! APPARENTLY, THERE IS A FLAW IN EITHER PARTS OR DESIGN THAT NEEDS TO BE ACKNOWLEDGED AND CORRECTED BY DODGE. *TR

I WAS STRUCK ON THE LEFT FRONT BY A 1997 DODGE STRATUS OCCUPIED BY 5 TEENAGE BOYS. THE DAMAGE WAS BUMPER AND LEFT FENDER (INSURANCE ESTIMATE ABOUT $3,000. BUT THE BATTERY WAS PLACED ON TOP OF THE ENGINE BY THE MANUFACTURER. THE BATTERY WAS THE ORIGINAL BATTERY INSTALLED ON CAR. NO ENGINE REPAIR HAD BEEN DONE ON THE VEHICLE. THE BATTERY EXPLODED AND THE ENGINE WAS COVERED BY BATTERY ACID WHICH DESTROYED ALL THE WIRING IN THE ENGINE. BATTERY ACID ALSO WENT DOWN THE DRIVER'S SIDE OF THE CAR DESTROYING PAINT AND EATING INTO METAL. TWO ADJUSTERS EXAMINED THE CAR AS THE INSURANCE WAS AMAZED AT AMOUNT OF DESTRUCTION. THEY EACH STOPPED AT $11,000 DAMAGE AND TOTALED THE CAR. I WAS TOLD THAT HAD ANY GLASS BEEN BROKEN AND I GOT BATTERY ACID ON MY BODY, THE DAMAGE WOULD HAVE BEEN SEVERE. A MECHANIC AT THE SCENE SAID THE BATTERY PLACEMENT WAS VERY DANGEROUS AS WAS SAID BY INSURANCE ADJUSTERS AND REPAIR SERVICE WHERE THE CAR WAS TOWED. I CALLED THE DEALERSHIP AND DODGE ITSELF AND REPORTED THE PROBLEM. THEY BOTH SAID THEY NEVER HAD HEARD OF ANY PROBLEM. I WALKED AWAY UNHURT BUT COULD HAVE DRIVEN THE CAR FOR THE REST OF MY LIFE (I'M 73) HAD THE BATTERY BEEN PLACED IN A DIFFERENT SPOT IN THE ENGINE. I BELIEVE THIS BATTERY PLACEMENT TO BE VERY DANGEROUS AND AM CONCERNED FOR OTHERS WHO MIGHT HAVE AN ACCIDENT IN A CAR LIKE MINE. *TR

UPON PURCHASE OF THIS VEHICLE, ROTORS AND BRAKES NEEDED TO BE REPLACED. ONE YEAR LATER, BRAKES AGAIN NEEDED TO BE REPLACED AND NOW ROTORS NEED TO BE REPLACED AS CAR SHAKES WHEN YOU BRAKE. *TR

THE CAR WILL INTERMITTENTLY NOT START. IF YOU WAIT ABOUT 20 MINUTES, IT WILL START AGAIN ON ITS OWN. I HAVE HAD THE BATTERY CHANGED/THE STARTER CHANGED AND NUMEROUS MECHANICS LOOK AT IT ONLY TO TELL ME THERE IS NOTHING WRONG. I HAVE BEEN STRANDED AT HOME- GOING TO WORK, AT THE GROCERY STORE- WITH MILK AND ICE CREAM. THIS HAPPENS MORE FREQUENTLY NOW AND I RECENTLY HAD IT TOWED TO A MECHANIC WHERE IT STARTED ON ITS OWN. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE SPORADICALLY FAILED TO START IN ADDITION TO STALLING WHEN SITTING AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BATTERY WAS DEFECTIVE. THE BATTERY WAS REPLACED HOWEVER, THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,505 AND THE CURRENT MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE STEERING WHEEL BEGAN TO VIBRATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT AND REAR ROTORS AND BRAKES WERE REPLACED. THE FAILURE RECURRED ELEVEN MONTHS AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS NOT RECENTLY REPAIRED FOR THE RECURRING FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.