2009 DODGE JOURNEY Complaints

POWER STEERING PUMP MAKING WHINING NOISE. SERVICE SHOP REPLACED CRACKED HOSE, ADV MAY HAVE BEEN DUE TO EXTREME COLD WEATHER, OCCURRED IN JAN 2014(MN) -25 -30 BELOW TEMPS AT THAT TIME. SECOND OCCURRENCE WAS IN MARCH, DIFFERENT HOSE, AGAIN MAY/MAY NOT HAVE BEEN RESULT OF COLD, ADV WOULD NEED TO REPLACE THE ENTIRE FLUID ROUTING SYSTEM. 1 LARGE PART WITH HOSE/PIPING. WAS ABLE TO CAREFULLY CUT THE SPLIT PART AND RE-ATTACH THE HOSE. CAR HAS RAN FINE, NO ISSUES, UNTIL NOV DEC 2014 COLD WEATHER APPEARS TO AFFECT PUMP/HOSES. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THAT ON MULTIPLE OCCASIONS THE IGNITION SWITCH TURNS OFF. THIS FAILURE OCCURS WHILE DRIVING. THE CONSUMER WOULD PULL TO RESTART THE VEHICLE. UPDATED 10/8/2015*JS

I HAVE OWNED THIS VEHICLE SINCE OCTOBER 2012. I HAVE HAD TO REPLACE THE BRAKES AND ROTORS 3 TIMES. THE BRAKES AND ROTORS WEAR IN 1 YEAR OR LESS. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/09/15*LJ UPDATED 06/9/2015 *JS

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE AND THE CONTACT WAS UNABLE TO BE ADDED TO A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/24/15*CN UPDATED 03/03/15

IN REGARD TO THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK), I HAVE NOT RECEIVED A SECOND NOTICE BY THE CHRYSLER DEALERSHIP ABOUT REPAIRING MY VEHICLE. I CALLED AND WAS TOLD THAT THE PARTS ARE NOT AVAILABLE. I RECEIVED THAT INFORMATION 2 MONTHS AGO. I REQUEST YOUR IMMEDIATE ATTENTION. I AM NOT COMFORTABLE DRIVING THE CAR IN THIS CONDITION. *TR

WHILE IN THE DRIVE THROUGH CAR TURNED OFF AND I COULDN'T STOP AND SCRAPED THE DRIVERSIDE FENDER ON A YELLOW BARRIER POLE. I THOUGHT IT WAS A FLUKE (A WTF MOMENT) SO I NEVER WORRIED ABOUT IT AGAIN. IT STILL CUTS OFF EVERY NOW AND AGAIN BUT I AM USUALLY PARKED OR MOVING SLOWLY. I DID GET PULLED OVER ONE TIME WHEN THE CAR CUT OFF AND TO STOP I HAD TO PUT IT IN PARK SO I WOULDN'T RUN A STOPSIGHN ONTO HWY 99. (HE LET ME GO) WENT FOR THE RECALL ON THE IGNITION SAT FOR OVER AN HOUR ONLY TO BE TOLD THEY DONT HAVE THE REPLACEMENT PART OR KNOW WHEN THEY WILL HAVE IT. ON MANY OCCASIONS I AM UNABLE TO GET THE CAR TO START. WHEN THIS HAPPENS I HAVE TO PLACE THE CAR IN NEUTRAL AND TRY AGAIN. THE CAR WILL START ONCE PLACED IN NEUTRAL. WHENEVER THERE IS A THUNDERSTORM THE DRIVERSIDE REAR DOOR WILL FILL UP WITH WATER FROM THE OUTSIDE. IF I SLAM THE DOOR HARD THE WATER WILL FLOW OUT OF THE BOTTOM. FRONT BRAKES GRIND AND SQUEEK NO MATTER IF THE PADS ARE NEW OR HAVE BEEN ON FOR A WHILE. (I TRIED NEW ROTORS TO) WIRING RECALL WAS FIXED ONLY TO DO THE SAMETHING AS BEFORE MONTHS LATER. *TR

IN 10/14 I RECEIVED RECALL #L25/NHTSA 14V-373. ON 11/5/14 I CALLED MY DEALER AND WAS TOLD "NO PARTS AVAILABLE". "NO SCHEDULE". THE SAME DAY I CALLED CHRYSLER RECALL ASSIST. CENTER 1-800-853 AND WAS TOLD. "NO PARTS AVAILABLE OR SCHEDULE AVAILABLE. ON 12/4/14 CALLED ANTIOCH CHRYSLER/DODGE. "BRING THE CAR IN FOR DIAGNOSIS. I WASTED 1 HR! "NO PARTS AVAIL. OR SCHEDULED! WHEN YOU RECEIVE NOTICE FROM CHRYSLER THAT PARTS ARE AVAILABLE, CALL DEALER FOR APPOINTMENT." ACCORDING TO THE RECALL, THERE IS DANGER IN DRIVING THIS VEHICLE. "ENGINE SHUT OFF AND PASSIVE RESTRAINT SYSTEMS WOULD ALSO SHUT OFF. HOW CAN CHRYSLER NOT HAVE A SCHEDULE FOR PARTS AVAILABILITY. DO I ASSUME THAT THEY HAVEN'T BEEN ORDERED, OR IF SO, WERE ORDERED FROM AN INCOMPETENT MANUFACTURER? WHY RECALL AT ALL? *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V737000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I JUST BOUGHT THIS CAR IN JULY 2014 USED WITH 56,000 MILES ON IT. AND I ALREADY HAD IT IN THE SHOP JUST IN THE BEGINNING OF AUGUST BECAUSE THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. IT SOUNDED LIKE A NORMAL "MORNING KNOCK" BUT IT WAS ALWAYS THERE AND WHEN YOU DROVE IT SOUNDED WORSE. I HAVE NOT STARTED MY CAR ALL DAY TODAY, THEN WHEN I WENT TO GO SOMEWHERE I TRIED TO START MY CAR AND IT JUST GAVE ME TICK NOISES IT WOULD NOT TURN OVER. I KNOW THE BATTERY WASN'T DEAD BECAUSE THE CAR DOOR WAS OPEN AND THERE WAS THE DING NOISES AND THE LIGHTS WERE ALL ON IN THE CAR WHEN THE DOORS WERE OPEN. NOW I HAVE GOTTEN THE VEHICLE TO TURN OVER, BUT WITH A 1 YEAR OLD I AM TERRIFIED TO DRIVE MY ALMOST NEW CAR! I NEED SOMETHING FIXED. *TR