2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - WARRENTON, NC

    THE PART THAT IS DEFECTED IS TIPM(TOTAL INTEGRATED POWER MODULE) WHICH I GUESS YOU CAN SAY THE BRAIN. I WAS DRIVING ON MY WAY TO WORK AND ALL OF A SUDDEN MY WHOLE DASH BOARD GOES DARK AND THEN THAT'S WHEN THINGS WENT CRAZY. THE WIPERS STARTING GOING AND WOULD NOT STOP, THIS WAS A DRY DAY CAN YOU IMAGINE. THE GAUGES WENT HAYWIRE SUCH AS MY THERMOSTAT WENT TO ZERO, SIGNAL LIGHTS WOULD NOT WORK, RADIO DIED, GAS LIGHT CAME ON AND NO SPEED ODOMETER. ALL THIS TO SAY THAT I TRAVEL ABOUT 65 MILES OR SO ONE WAY TO WORK. DID NOT KNOW WHAT TO THINK OF THIS AND AS I CONTINUE DRIVING THANK GOODNESS TO THAT. THE DASH BOARD START AGAIN TO GO DARK AND THINGS CAME BACK ON AND THIS HAPPEN AGAIN BEFORE I GOT TO WORK. NEED LESS TO SAY WHAT A WAY TO START OUT THE MORNING, I THOUGHT THERE MAY HAVE BEEN A GREMLIN IN MY VEHICLE OR SOME GHOST FROM PASS. TRYING TO BRUSH THIS OFF AND SAID THIS WAS A FLUKE OR SOMETHING. I DID FINALLY TAKE IT TO A DEALER AND THIS WAS WHAT WAS TOLD TO ME AND THE COST IS ALMOST $900.00 JUST FOR THIS PART, THAT IS CRAZY. I DID NOT FIX THIS THAT DAY BECAUSE I SAID THIS IS RIDICULOUS. THEN IN READING UP ON THIS ISSUE THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS SITUATION WITH AUTO/DEALER AND THEY REFUSE TO RECALL AND TAKE CARE OF THIS REAL SAFETY ISSUE. THIS WAS ONE OF THERE FIRST CROSS OVER VEHICLE MADE SO THERE WAS ROOM FOR ERROR AND ERRORS SHOULD BE FIX BY THEM. SHAME ON THEM NOT TO. I NEED THIS TO BE TAKEN CARE OF BY THEM NOT ME THE CONSUMER WHO STILL HAS TO PAY FOR THIS VEHICLE. I NEED YOUR HELP! THANKS *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - FUQUAY VARINA, NC

    THE CHECK ENGINE LIGHT CAME ON AND THE CODE SAID IT WAS THE INTAKE MANIFOLD RUNNER CONTROL. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - BIRMINGHAM, AL

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - LOUIVILLE, KY

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE CONTACT'S VEHICLE. AS A RESULT, THE AIRBAGS PARTIALLY DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 10V658000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - FAIRFAX, VA

    TURNING LEFT ONTO HIGHWAY, LOST ALL ABILITY TO STEER, BRAKE, ETC. CAR JUST FROZE UP. PUT ON FLASHERS, COASTED TO RIGHT SIDE OF ROAD (NO LEFT SHOULDER) ACROSS TRAFFIC. TURNED IGNITION OFF, RESTARTED IN 1 MINUTE, AND WAS ABLE TO DRIVE AWAY. THIS HAS BEEN HAPPENING WITH INCREASING FREQUENCY SINCE, NOW SEVERAL TIMES A WEEK USUALLY WITH TURNS RIGHT OR LEFT. TOOK TO DEALER "COULD NOT REPRODUCE", BUT SAID THE ABS BAD SO INSTALLED NEW ABS, INSTALLED RECALLED IGNITION SWITCH BUT ACTUALLY NOW HAPPENING MORE! TAKING TO DIFFERENT LOCAL DODGE DEALER TO ASSESS SINCE NOT SATISFIED WITH PRIMARY DEALER (PURCHASED VEHICLE) AND THEIR LACK OF FURTHER DIAGNOSTIC TESTING. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - FREDERICKSBURG, VA

    ON FOUR SEPARATE OCCASIONS, I ATTEMPTED TO START MY VEHICLE (ALL LIGHTS, RADIO WORK) AND ONLY HEAR CLICKS OF THE STARTER AND THE VEHICLE DID NOT START. ON THE SECOND OCCASION, THE VEHICLE FINALLY STARTED AFTER APPROXIMATELY THIRTY MINUTES. I TOOK THE JOURNEY TO AN AUTO CENTER AND THEY TESTED THE BATTERY, WHICH WAS REGISTERING AT 490 CCA AND THEY SUGGESTED I GET A BATTERY SOON. ON THE THIRD OCCASION, I WENT TO PICK MY WIFE UP FROM A DOCTORS APPOINTMENT AND STOPPED THE JOURNEY FOR LESS THAN FIVE MINUTES. I ATTEMPTED TO START THE JOURNEY AND IT DID NOT START FOR OVER 30 MINUTES. I ATTEMPTED TO HAVE THE VEHICLE JUMP STARTED; HOWEVER, AFTER THREE SEPARATE VEHICLES ATTEMPTED TO JUMP MY JOURNEY, IT DID NOT START AND HAD TO CALL A TOW TRUCK. AFTER THE TOW TRUCK DRIVER CHARGED THE BATTERY FOR APPROXIMATELY 5 MINUTES, THE VEHICLE STARTED. I IMMEDIATELY HAD THE BATTERY REPLACED AND THOUGHT THE ISSUES WAS SOLVED. ON THE FOURTH OCCASION, ALL FOUR OF WHICH TOOK PLACE IN A THREE WEEK PERIOD, AFTER STOPPING AT A STORE FOR APPROXIMATELY 10 MINUTES, THE JOURNEY DID NOT START. AFTER WAITING FOR APPROXIMATELY 30 MINUTES, THE VEHICLE FINALLY STARTED. I HAVE REVIEWED THE RECALLS AND THIS IS NOT LISTED, YET THERE ARE MULTIPLE COMPLAINTS OF THIS ISSUE. I WILL BE ATTEMPTING TO HAVE ALL CURRENT RECALLS REPAIRED AND HOPE THIS ISSUE IS TAKE CARE OF BEFORE MYSELF OR SOMEONE IN MY FAMILY IS SERIOUSLY INJURED DUE TO THIS HAPPENING WHILE DRIVING ON THE HIGHWAY. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - COLUMBUS GROVE, OH

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE ON BACK ORDER AND WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO EXPERIENCED AN INTERMITTENT FAILURE WHERE THE KEY WOULD EITHER FAIL TO TURN OR BECOME STUCK IN THE IGNITION SWITCH. AFTER SEVERAL FAILED ATTEMPTS, THE KEY WOULD EVENTUALLY RELEASE FROM THE IGNITION SWITCH. ADDITIONALLY, THE CRUISE CONTROL WOULD FAIL TO ENGAGE WHEN ACTIVATED AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOT MADE AWARE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - SOLON, OH

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE WOULD START. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - ROME, NY

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE VEHICLE FAILED TO START WITHOUT WARNING. ON A DIFFERENT OCCASION, THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT WARNING AND RESTARTED AFTER THE TRANSMISSION WAS SHIFTED INTO PARK. ALSO, THE PASSENGER SIDE HEAT UNIT FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN INITIALLY DIAGNOSED THAT THE WIN MODULE AND THE PENTIUM INTAKE WAS DEFECTIVE. THE REMEDY FAILED TO REPAIR THE FAILURE. AS A RESULT, THE TECHNICIAN DETERMINED THAT THE TRANSMISSION RANGE SENSOR NEEDED TO BE REPLACED. THE TECHNICIAN DIAGNOSED THAT THE TRANS RANGE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 91,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - CHATTANOOGA, TN

    TL* THE CONTACT OWNED A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, SWERVED INTO THE NEXT LANE, AND CRASHED INTO A TRACTOR TRAILER. THE AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED AND IF ANY INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE