2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- ELBERTON, GA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V13900 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT ON TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- SAINT MARYS, GA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED BUT WAS ABLE TO BE RESTARTED. ON A SECOND OCCASION WHILE MAKING A U-TURN, THE VEHICLE STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT MENTIONED THAT THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- BUFFALO, NY
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V373000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- FOSTORIA, OH
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/19/14*CN UPDATED 02/03/15. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- WINTER HAVEN, FL
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT INDICATED THAT THEY KEY FAILED TO TURN OVER INTO THE ON POSITION PREVENTING THE VEHICLE FROM STARTING. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED SEVERAL TIMES WHO INDICATED THAT THE PART WAS NOT AVAILABLE BUT DID NOT SPECIFY IF THE CONTACT WOULD BE PLACED ON A WAITING LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 DODGE JOURNEY- LOS ANGELES, CA
2009 DODGE JOURNEY. CONSUMER STATED THAT THE AIR BAGS DID NOT DEPLOY IN A CAR ACCIDENT. *KL THE CONSUMER STATED HE WAS REAR ENDED, WHICH CAUSED HIM TO HIT A LARGE TRUCK IN FRONT OF HIM.
Source: CONSUMER LETTER -
2009 DODGE JOURNEY- SCHAUMBURG, IL
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE BAD KEY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY AWD- KILLEEN, TX
MY VEHICLE WILL TURN OFF AS I AM DRIVING AND SOMETIMES THE CAR WILL NOT START, IT WILL CLICK AND ONLY AFTER ME SWITCHING MY GEAR INTO NEUTRAL AND STARTING THE CAR AGAIN WILL IT START. I HAVE LITERALLY SEEN AND HEARD A CLICK THE KEY SWITCHING TO THE "ACCESSORY" POSITION, THEN THE ENGINE SHUTS OFF. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- BROOMFIELD, CO
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO RESTART AFTER THE SECOND ATTEMPT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- WEST PLAINS , MO
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE BRAKES. THE DEALER REPLACED THE BRAKES, BUT THE FAILURE RECURRED AFTER THE VEHICLE WAS DRIVEN 11,000 MILES. THE BRAKES WERE REPLACED AGAIN, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE