2010 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE ANTI-THEFT ALARM WOULD ACTIVATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE ALARM TIPPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. *TR

VEHICLE AFTER OWNING FOR LESS THAN A YEAR WOULD NOT START WHEN TURN KEY. TOOK TO DEALERSHIP AND THEY STATED THEY COULDN'T DUPLICATE PROBLEM BUT FOUND FLASHES IN COMPUTER AND FLASHED PCM. 18 DAYS LATER SAME PROBLEM STILL GOING ON TOOK BACK TO DEALER STATED THAT THERE WAS A BAD CELL IN BATTERY SO THEY REPLACED. 3 MONTHS LATER SAME ISSUE HAD BEEN STILL GOING ON TOOK BACK STATED THAT RANGE SENSOR NEEDED TO BE REPLACED. REPLACED STATED NO PROBLEMS AT THIS TIME DEALER STATED IF PROBLEM HAPPENS AGAIN BRING BACK. VEHICLE STILL DOESN'T START HAS BEEN HAPPENING 3-4 TIMES A WEEK SINCE OCT 2012, TAKEN VEHICLE BACK TO DEALER ON 6/22/13 ON TOP OF HORRIBLE CUSTOMER SERVICE THEY STATE PROBLEM CANT BE DUPLICATED. HAVE CONTACTED CHRYSLER AS WELL HAVE INITIATED NUMEROUS CASES WITH THEM. YET STILL NO RECALL AND STATE IT IS A SENSOR AGAIN. THIS IS RIDICULOUS AND CHRYSLER NEEDS TO RESOLVE THIS PROBLEM. *TR

I HAVE OWNED THIS JOURNEY FOR LITTLE OVER 2 YRS NOW AND HAVE HAD 8 SETS OF BRAKES AND ROTORS PUT ON. TIE RODS HAVE ALWAYS BEEN KNOWN TO GO BAD ON ANY AND ALL DODGES AND THE TIRES HAVE BEEN REPLACED 3 TIMES NOW AS WELL. SUED DODGE ONCE ALREADY AFTER TRYING TO LEMON LAW THIS POS. IS IT GOING TO TAKE A FAMILY SUCH AS MINE DYING TO MAKE DODGE FIX THIS PROBLEM. WE PEOPLE CANNOT AFFORD TO SPEND 300-500 EVERY FEW MONTHS TO GET BRAKES AND ROTORS FIXED. PAY A TON OF MONEY FOR A VEHICLE AND SHOULDN'T HAVE TO FIX SOMETHING AS SIMPLE AS BRAKES AND ROTORS BECAUSE THESE SO CALLED SMART ENGINEERS COULDN'T FIGURE OUT THAT THE SAME BRAKES AND ROTORS OFF OF A DODGE AVENGER SHOULDN'T BE PUT ON A DODGE JOURNEY 7 PASSENGER VEHICLE. OUR GOVERNMENT SHOULD CLOSE THESE KINDA PLACES DOWN BEFORE WE PEOPLE DECIDE TO DO IT OURSELVES BECAUSE NEXT TIME MY BRAKE AND ROTORS NEED REPLACED I AM DRIVING IT BACK TO DODGE WHERE I GOT IT AND THEY AREN'T GONNA LIKE ME AND THE NEWS WILL BE WITH ME AS WELL. WHAT THEY SHOULD HAVE TO DO FOR OUR INCONVENIENCES IS GIVE US ALL BRAND NEW CARS COMPARABLE TO OURS NOW OR A NEW DODGE JOURNEY WITH THE NEW BRAKES AND ROTORS ON THEM BECAUSE I HAVE SEEN THEM AND THE BRAKES AND ROTORS ARE MUCH MUCH BIGGER THAN THE TEENY TINY ONES I GOT ON MY CAR. BUT THAT WOULD BE TOO EASY BECAUSE THEY WANT US TO SPEND OUR HARD EARNED MONEY BECAUSE WE HAVE NO CHOICE AND WHEN WE TRY AND TRADE IT IN THEY BONE US BECAUSE THEY KNOW ITS WORTH CRAP. *TR

WENT TO HAVE MY BRAKES INSPECTED DUE TO A SCREECHING SOUND. THE SOUND AT 1ST LASTED ABOUT 2 WEEKS. BY THE TIME I MADE IT TO THE BRAKE SHOP IT OF COURSE STOPPED. UPON INSPECTION OF THE BRAKING SYSTEM WE WERE TOLD THAT IN 3 MORE DAYS THE BRAKES WOULD HAVE WENT OUT. WE DO NOT DRIVE HARD OR EVER HAVE TO STOP FAST. MY HUSBAND & I LEARNED THAT THE BRAKE SYSTEM HAS AN KNOWN ISSUE WITH THE BRAKE SHOP.. WE WERE TOLD THE BRAKES WILL SCREECH & THEN STOP WORKING IF NOT FIXED RIGHT AWAY! THAT'S VERY SCARY AS WE DON NOT WANT TO CRASH & KILL SOMEONE OR OUR SELVES. THE BRAKE SYSTEM FAILED STARTING WITH THE CALIPERS & WAS RUBBING IN THE PAD CAUSING EXTREME WEAR & IS WAS SAID THE MANUFACTURED BRAKE ARE NOT MADE TO STOP A VEHICLE SO HEAVY AS OURS. AND FOR THAT REASON WE WERE TOLD TO FILE A COMPLAINT. I CALLED DODGE & WAS TOLD THE WARRANTY HAS EXPIRED & WE WOULD HAD TO PAY FOR IT ON OUR OWN. ALSO WHEN WE BOUGHT THE DODGE IN 2010 BRAND NEW THE ALIGNMENT WAS OFF & WAS PULLING TO THE RIGHT. AFTER HAVING THE ALIGNMENT & BRAKES REPAIRED FOR A SECOND TIME IN UNDER 2YEARS IT IS CLEARLY AN ISSUE WITH THE BRAKE SYSTEM. THIS TIME IT WILL COST US $575.00 TO REPAIR JUST THE BRAKE SYSTEM.. THIS NEEDS TO BE RECALLED ASAP! BEFORE SOMEONE IS HURT OR KILLED!! AND DODGE SHOULD OWN UP TO THIS ISSUE! IN ADDITION THE A/C HAS A LOOSE CONNECTION & WILL STOP BLOWING FOR NO REASON. AND OTHER ISSUE TO DEAL WITH IN HOT WEATHER! *TR

OWN A 2010 DODGE JOURNEY, FRONT BRAKES SHIMMYED AT 20,000 MILES, CALLED DEALER NOT A COVERED PART. OWNER REPLACED FRONT BRAKES AND ROTORS, NO FURTHER PROBLEM THERE. ON FUEL MILEAGE HAS REDUCED FROM APPROX. 22 MILES TO GALLON TO 17 MILES TO GALLON. ALSO VEHICLE SLOWS DOWN TOO FAST UPON COASTING, FEELS LIKE DRAGGING. TIRES FROM KUMHO ARE GARBAGE, REPLACED ALL WITH DIFFERENT BRAND, WAS TOLD NO RECALL ON THOSE EITHER. TIRES WORE OUT AT 20,000 MILES, WAS TOLD BY TIRE DEALER THAT THOSE TIRES ARE FAULTY DUE TO WEAR OUT AT 15 TO 25,000 MILES. SAYS CHLYSLER KNOS ABOUT KUMHO BUT WONT RECALL THEM. OVERALL GETTING DISCOURAGED WITH CHYSLER PRODUCT, AND GETTING NO HELP ON PROBLEMS. DURING WINTER MONTH VEHICLE WENT INTO AWD DUE TO TIRES SLIPPING, MADE UGLY GRINDING NOISES AND SHAKE WHEN ACTIVATED, ALSO STUCK IN AWD. HAD TO BACK UP 500 OR MORE FEET TO GET IT TO UNLOCK OR DEACTIVATE. HAS NOT BEEN RIGHT SINCE, AND AGAIN TOLD NOT A COVERED PROBLEM. EVERYTIME I CALL ABOUT THESE PROBLEMS THEY SAY BRING IT IN BUT WARRENTY WILL NOT COVER, IM DISABILED AND I CANT AFFORD TO BRING IN AND PAY SHOP RATES JUST TO SAY ON PAPER NOT A WARRENTY PROBLEM, I HAVE TO PAY FOR REPAIRS. *TR

WHEN I LOCK AUTO SITS FOR AWHILE THEN UNLOCKS THE TWO FRONT DOORS AND DROPS WINDOWS HALF WAY BY ITSELF? *TR

THE REAR BRAKES STARTED SQUEAKING, I HAD THE CHRYSLER DEALER INSPECT AND WAS TOLD THERE WAS NO RECALL ON THE BRAKES. I CALLED CHRYSLER CUSTOMER SERVICE TO SUBMIT A COMPLAINT AND WAS TOLD THAT MY WARRANTY EXPIRED BY YEARS. I CALLED THEM BECAUSE I READ THAT THEY WERE EXTENDING THE WARRANTY. I HAD TO REPLACE THE BRAKE PADS AND ROTORS AT 32,000 MILES. I RESEARCHED AND FOUND THAT THE PROBLEM IS THE BRAKES AND ROTOR IS TOO THIN FOR THE WEIGHT OF THE CAR AND THAT CHRYSLER DODGE KNEW ABOUT IN THEIR 2009 JOURNEY AND DIDN'T FIX IT IN THE 2010. THE "SHORT" EXTENSION OF THE WARRANTY IS NOT SUFFICIENT, THERE NEEDS TO BE A RECALL. I BOUGHT THIS CAR BECAUSE OF THE CLAIM OF DRIVABILITY AND LOW GAS MILEAGE SO DRIVING FAST IN THIS CAR DOESN'T HAPPEN. I DRIVE CAREFUL AND DO NOT DRIVE FAST OR BRAKE HARD SO THE REAR BRAKES SHOULD NOT HAVE WORN OUT. *TR

INTERMITTENT STARTING PROBLEMS, NOTHING WHEN YOU TURN THE KEY; BATTERY AND STARTER GOOD. IF YOU LEAVE KEY IN THE START POSITION AND WALK AWAY CAR WILL END UP STARTING ON ITS OWN. HAVE GOTTEN STUCK 3 TIMES WITH THE CAR, DO NOT TURN IT OFF WHEN I GO TO THE STORE. AT FIRST IT HAPPENED ONCE AFTER OWNING IT FOR A YEAR, THEN 2 MONTHS LATER NOW ALMOST 3 TIMES A WEEK. DODGE HAS NO ANSWERS WHY SHOULD I PAY TO HAVE IT LOOKED AT WHEN THERE ARE MANY COMPLAINTS ON THE WEB ABOUT THIS EXACT ISSUE. WHAT IS BEING DONE? *TR

WE HAVE HAD SEVERAL INSTANCES WHERE OUR 2010 DODGE JOURNEY HAS FAILED TO START. YOU PUT THE KEY IN THE IGNITION AND EVERYTHING WORKS FINE EXCEPT THAT THE STARTER NEVER CRANKS OVER. I HAVE DONE A LOT OF SEARCHING TO SEE IF OTHER PEOPLE HAVE HAD THE SAME PROBLEM. A QUICK GOOGLE SEARCH RETURNS SEVERAL ACCOUNTS OF JOURNEYS NOT STARTING. MOST OF THESE COMPLAINTS REMAIN UNSOLVED. THERE SEEMS TO BE A PROBLEM EITHER WITH WIRING OR WIN MODULES. WE HAVE NOT TAKEN OUR VEHICLE TO THE DEALER YET HOWEVER TODAY WAS THE 10TH TIME THAT THIS PROBLEM HAS ARISEN IN LESS THAN THREE WEEKS, OFTEN LEAVING US STRANDED COMPLETELY FOR HOURS. *TR

LOW AIR CAME ON THEN FOUND OUT THE TIRE PRESSURE MONITORING SYSTEM SENSOR NUT WAS CRACKED ON RIGHT REAR WHEEL AND THE VALVE STEM CRACKED ON LEFT REAR WHEEL. CALLED TWO DODGE DEALERS AND I WAS TOLD I WOULD HAVE REPLACE THE ENTIRE SENSOR AT A COST OF $130 EACH, AND THEY ARE REPLACING THEM WITH A NEW SENSOR WITH A RUBBER VALVE FOR THE SAME REASON I'M HAVING. THEY TOLD ME THE ALUMINUM PARTS(STEM AND NUT) ARE CORRODING FAST CAUSING BREAKAGE OR CRACKS. MY VEHICLE IS OUT OF WARRANTY WITH JUST OVER 33K MILES BUT MORE THAN 36 MONTHS. THE CAR WAS DRIVEN AT A LOW SPEED WHEN THE LIGHT CAME ON AND I THINK IT WOULD BE VERY DANGEROUS TO DRIVE THE CAR, ESPECIALLY IF AT HIGHWAY SPEED, AND THOSE PARTS FAIL WHICH WOULD CAUSE THE SENSOR TO POSSIBLY COME OFF AND THEN CAUSE A BLOW OUT TO THE POINT THE CAR MAY LOOSE CONTROL. THIS IS A FAMILY CAR AND IT IS RISKY TO HAVE THIS PROBLEM. THIS PROBLEM SHOULD BE A RECALL. SCHRADER, THE SENSOR MANUFACTURER, DOES HAVE REPLACEMENT SENSORS WITH RUBBER VALVES AT LESS THAN $50 RETAIL. *TR