2011 DODGE JOURNEY Complaints

NEED TO REPLACE THE TRANSMISSION COOLER LINES BECAUSE OF LEAKAGE AND NOT BEING ABLE TO DRIVE.

WHILE VEHICLE WAS PARKED (STATIONARY) VEHICLE WAS STARTED, HEARD A POP, PUT CAR IN REVERSE AND REALIZED THERE WAS NO POWER STEERING. STARTED TO SMELL SOMETHING BURNING SO PLACED VEHICLE BACK IN PARK & TURNED IT OFF. LOOKED UNDER VEHICLE AND SAW LARGE PUDDLE OF POWER STEERING FLUID. THE POWER STEERING LINE BURST THEREBY DISABLING THE POWER STEERING. THIS APPEARS TO BE AN ON GOING PROBLEM WITH NUMEROUS JOURNEY POWER STEERING LINES.

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE REAR LOCKING MECHANISM FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TECHNICIAN COULD NOT FIND THE FAILURE TO UNLOCK THE MECHANISM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE. UPDATED 04/07/16*LJ *CN

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOUR TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

WE HAVE HAD OUR BRAKES/CALIPERS/ROTORS/BRAKE LINES CHECKED AND/OR REPLACED "3 TIMES" OVER THE PAST 4 MONTHS. EACH TIME THE MECHANIC WAS NOT COMFORTABLE WITH ME DRIVING THE CAR IN THAT CONDITION - SO HE KEPT THE CAR EACH TIME UNTIL IT WAS FIXED. BACK IN JULY - THE BRAKES SOUNDED HORRIBLE - GRINDING AND SQUEALING - AND VERY VERY HOT. IN JULY, OUR MECHANIC SAID - BRAKE PADS WERE GONE - ROTORS SHOT, CALIPER SHOT, SO WE PAID OVER $400 TO HAVE ALL OF THAT REPAIRED. SO, NEW ROTORS, BRAKES AND CALIPERS ON THE REAR OF THIS CAR.....WE THOUGHT THE PROBLEM WAS FIXED (ALTHOUGH WE ARE STILL PUZZLED AT WHY THE BRAKES/ROTORS/CALIPERS WERE SO BAD). WELL, 2 MONTHS LATER (SEPTEMBER) THE PROBLEM WAS BACK AND WORSE THIS TIME. THE REAR DRIVER SIDE BRAKE WAS INSANELY HOT, YOU COULD HEAR IT TICKING WITH HEAT AND COULD FEEL THE HEAT FROM A FOOT OR TWO AWAY - THE SQUEALING SOUND WAS BACK AND EVEN WORSE. THAT WE HAVE HAD THE SAME PROBLEM (BRAKES/ROTORS/CALIPERS SHOT) 3 TIMES IN A FOUR MONTH PERIOD. AGAIN IN NOVEMBER, NEEDED NEW BRAKES, CALIPERS AND IT EVEN RUINED THE BRAKE LINE WITH THE HEAT!!! THE CALIPER "BROKE", THE BRAKE PADS WERE WORN DOWN AGAIN - IN ONLY 2 MONTHS!!! OUR MECHANIC RESEARCHED THE PROBLEM AND SAID CHRYSLER PUT THE WRONG BRAKE SYSTEM ON THE DODGE JOURNEYS (YEARS 2009-2013 I BELIEVE) AND CORRECTED IT IN 2014. THE CURRENT BRAKE SYSTEM IS NOT ADEQUATE FOR THE WEIGHT OF THE VEHICLE. HE SAID THERE IS A CLASS ACTION LAWSUIT RIGHT NOW - BUT NO RECALLS AS OF YET. HE SAID IT WOULD BE $400 FOR A NEW BREAK SYSTEM. OUR MECHANIC ALSO SAID AUTO ZONE WILL NOT LONGER KEEP REPLACING OUR BRAKE PADS FOR FREE (THEY DID THIS 3 TIMES AS WE THOUGHT IT WAS FAULTY BRAKE PADS/CALIPERS AT FIRST) AS THERE IS NOTHING WRONG WITH THEIR PRODUCT - THE PROBLEM IS WITH THE BRAKE SYSTEM IN THE DODGE JOURNEY. PLEASE HELP! HOW DO WE GET CHRYSLER TO REPLACE THIS BRAKE SYSTEM TO MAKE IT SAFE TO DRIVE?

2011 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE WIRING HARNESS AND CRUISE CONTROL SWITCH PROBLEMS. *SMD THE CONSUMER STATED THE WIRING HARNESS SHORTED OUT INTERNALLY AND CAUSED THE CRUISE CONTROL SWITCH TO SHORT OUT, AS WELL. *JB

SINCE THE DAY I BOUGHT THIS VEHICLE, 2013, I HAVE HAD NUMEROUS DEAD BATTERIES WHEN I WENT OUT TO START IT. AS WELL AS FLICKING DASH LIGHTS (BRIGHT THEN DIM AND BACK AGAIN, COMPLETELY RANDOM) WHILE DRIVING DURING THE DAY, EVENING, NIGHT, RAINING, AND SNOWING. THE FORD DEALERSHIP THAT WHICH I BOUGHT IT FROM, AND THE LOCAL CHRYSLER DEALERSHIP HAVE HAD MY VEHICLE MORE IN THE LAST TWO YEARS, THEN I HAVE. BOTH FORD & CHRYSLER DEALERSHIPS HAVE FOUND MULTIPLE ISSUES, BUT HAVE NOT FIXED ONE OF MY MAIN COMPLAINTS, THE DASH LIGHTS FLICKERING. BETWEEN THE TWO BUSINESSES THEY HAVE RE-BUILT THE TRANSMISSION, CHANGED THE THROTTLE BODY, WIRING HARNESS, RADIO, RADIATOR, MOTOR TRAIN CONTROL MODULE, INSTRUMENT PANEL, AND PUT A NEW BATTERY IN IT MANY TIMES, INCLUDING THE DAY I BOUGHT IT. A MECHANIC AT FORD HAD TOLD ME THAT THERE WAS ISSUES WITH THE JOURNEY BEFORE I BOUGHT IT. I REQUESTED A COPY OF ALL THE PAPERWORK THAT THE FORD DEALERSHIP HAD ON MY VEHICLE, AND TO MY SURPRISE THE PREVIOUS OWNER TRADED/SOLD (?) MY VEHICLE TO FORD THE DAY BEFORE I BOUGHT IT BECAUSE HE/SHE WAS GOING THROUGH THE SAME ISSUES WITH IT THE BATTERY BEING DEAD.

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE AND HOUSE CAUGHT FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED AND WAS DESTROYED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

THE COOLANT SYSTEM KEEP OVERHEATING HAD FIX 2 TIMES IN 4MONTHS AT A COST $900.00 REACH TIME

MY VEHICLE HAS BEEN IN THE SHOP TWICE IN 2 WEEKS. IT STARTED WITH A TRANSMISSION ISSUE. I WAS DRIVING TO WORK LAST MONDAY WHEN THE CAR WOULD NOT SHIFT INTO GEAR. THE ENGINE CONTINUED TO IDLE, BUT IT WOULD NOT GO INTO THE NEXT GEAR. AFTER HAVING IT TOWED TO CARMAX WHERE IT WAS PURCHASED. THEY SENT IT TO THE TRANSMISSION SHOP WHO LATER CONFIRMED MY TORQUE CONVERTOR WAS FAULTY. SO IT WAS REPLACED. MY TRUCK WAS IN THE SHOP FROM 9/21-9/25. I WAS FINALLY ABLE TO PICK IT UP ON MONDAY 9/28. WELL, I PICKED IT UP AND IT WAS DRIVING FINE. THEN ALL OF A SUDDEN YESTERDAY 9/30, I GO OUTSIDE ON MY LUNCH BREAK AND IT WILL NOT START AT ALL. THE LIGHTS, CLOCK, RADIO, SEATS...ETC ALL WORK FINE. BUT, THE VEHICLE WILL NOT START. NO CLICKING NOISES OR ANYTHING. IT IS NOT TRYING TO TURN OVER AT ALL. I TOOK IT BACK TO THE TRANSMISSION SHOP WHO LAST WORKED ON IT AND THEY CAN NOT FIGURE OUT WHAT IS WRONG. THEY SAY THE DIAGNOSTIC MACHINE IS NOT PICKING UP ON ANYTHING! I HAVE TO WAIT UNTIL THE MORNING TO CALL THE DODGE DEALERSHIP TO SEE IF THEY CAN NOW TAKE A LOOK AT IT. THIS IS VERY FRUSTRATING!!!! I WILL UPDATE AGAIN ONCE I KNOW WHAT THE PROBLEM IS.