2009 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STARTED AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

SERVICE INSPECTION FOUND 3 OF 4 ENGINE MOUNTS HAD FAILED THIS WAS FOUND BEFORE ANY TRAFFIC INCIDENT. *TR

I AM TRYING TO GET ENFORCEMENT ON AN ALREADY RELEASED RECALL. THIS I MY DAUGHTERS VEHICLE, RECALLED DUE TO FAULTY KEY AND IGNITION. HERS HAS THE ISSUE AND WHEN SHE TRIED TO GET THE REMEDY SHE WAS INFORMED THEY CAN NOT FIX THE PROBLEM DUE TO LACK OF PARTS AND THAT THEY HAVE NO INTENTIONS OF PRODUCING THE PARTS NEEDED. ALSO THEY WOULD FIX A 2010 BUT THE 2009 IS A BIGGER ISSUE AND NOT EASILY SOLVED. HER RECALL IS L25/NHTSA 14V-373. *TR

THERE IS A RECALL ON THE IGNITION SYSTEM AND EACH TIME WE CALL THE LOCAL DEALER TO MAKE AN APPOINTMENT, WE ARE SIMPLY TOLD THAT THERE ISN'T A PART AVAILABLE ANYWHERE TO FIX THE ISSUE. WE WOULD LIKE TO GET THIS SITUATION TAKEN CARE OF ASAP. ANY HELP THAT CAN BE PROVIDED WOULD BE APPRECIATED. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING OVER A BUMP AT AN UNKNOWN SPEED, THE KEY SLIGHTLY CAME OUT OF THE IGNITION AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE BAD KEY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

DEAR SIR OR MADAM: I TOOK MY CAR INTO THE DEALERSHIP OCTOBER 30, 2013 FOR A ROUTINE INSPECTION AND I WAS TOLD BY THE SERVICE MANAGER THAT WHOLE CAR WAS WIRED WRONG AND MY VEHICLE WOULD NOT PASS INSPECTION. I WAS TOLD THAT THIS ISSUES WAS ASLO AFFECTING MY BRAKE & BACK UP LIGHT. I WAS TOLD THAT ALL MY LIGHTS REMAINED LIT AND APPEARED TO STAY ON SO IT LOOKED AS IF I WAS ALWAYS BREAKING & BACKING UP. NEEDLESS TO SAY I HAD TO PAY TO GET THIS ISSUE FIXED. I WAS LOOKING FOR OTHER RECALL ISSUES BECAUSE I RECEIVED A NOTICE ABOUT THE IGNITION AND NOTICE THERE WAS AN ISSUE LISTED IN REGARDS TO THE WIRING ALSO. *TR

TELL ME WHY I HAVE THIS L25 RECALL THAT HAS BEEN IN EXISTENCE FOR NOW 3 YEARS, CHRYSLER SAYS THEIR ENGINEERS ARE WORKING ON IT BUT IF YOUR FAMILY OR LOVED ONE GOT INTO AN ACCIDENT HOW WOULD YOU FEEL? WE NEED THIS TO BE RECTIFIED AND A PART NEEDS TO BE RESOLVED. I NEED A RENTAL CAR UNTIL THIS IS RESOLVED PAID BY CHRYSLER. I DONT KNOW WHO TO TURN TO BECAUSE IF IM DRIVING AND ALL THE SUDDEN THE CAR SHUTS OFF IN THE MIDDLE OF THE ROAD IN TRAFFIC, THIS COULD SPELL DISASTER. CHRYSLER KNOWS THIS RECALL IS OPEN AND IS DOING NOTHING ABOUT IT WE HAVE NOT BEEN COMPENSATED FOR THE INCONVENIENCE. WE HAVE NOT HAD ANY ACCIDENTS YET FROM THIS CAR AND THE RECALL BUT THAT NOT THE POINT. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE AND INFORMED THE CONTACT THAT THE PART WAS NOT PRODUCED IN ORDER TO SERVICE THE VEHICLE UNDER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.