2010 DODGE JOURNEY Complaints

MY CAR HAD BROKEN DOWN IN OCTOBER. THE TRANSFER CASE IN THIS CAR WAS COMPLETELY SHOT, AND COULD NOT EVEN BE REPAIRED. THE DEALERSHIP WOULD NOT FIX IT UNDER WARRANTY. WHEN THE TRANSFER CASE BROKE, IT LEAKED FLUID ONTO THE EXHAUST ON MY CAR, AND WAS CATCHING FIRE. I WAS JUST ABLE TO GET MY CAR FIXED, AND PUT 400 MILES ON IT, WHEN IT HAPPENED AGAIN. THERE NEEDS TO BE A RECALL AS I HAVE SPOKEN WITH DEALERSHIPS WHO HAVE TOLD ME THAT THIS IS A RECURRING ISSUE. *TR

THE DODGE JOURNEY HAS A HISTORY OF TRANSMISSION FAULTS, LOUD AND NOISY AND ROUGH TRANSMISSION SHIFTS. WHILE SHIFTING INTO A GREAT IT WILL MAKE A LOUD THUD AND THE CAR WILL JERK. WE STARTED TO GET USED TO THIS AS IT HAS HAPPENED SINCE DAY 1. WE LET CHRYSLER KNOW ABOUT THIS AND APPARENTLY THIS IS "NORMAL." I HAVE NEVER HAD A SIMILAR ISSUE WITH ANY OTHER CAR SO TO ME IT IS NOT NORMAL. SO FAST FORWARD TO THIS PAST WEEKEND. WE WERE GOING TO TOW A FEW ITEMS AND DROP THEM OFF. SO EVERYTHING IS LOADED AND READY TO TOW, WE ARE ON A FLAT SURFACE WITH NO INCLINE AT ALL, START THE CAR UP AND PUT IT INTO DRIVE AND BAM! A LOUD NOISE WHILE WE TRIED TO PUT IT INTO GEAR. THE CAR WAS STILL RUNNING WHILE THIS HAPPENED AND WE STARTED TO ROLL BACKWARDS, WHILE IN DRIVE. I TRIED TO HIT THE GAS BUT IT JUST REVVED A FEW THOUSAND RPMS. I HIT THE BRAKES AND PUT IT INTO PARK AND THEN DRIVE AGAIN, BUT THE TRANSMISSION WAS STILL NOT ENGAGING. SOMETHING HAPPENED CAUSING THE LOUD BANG AND NO THROTTLE RESPONSE TO THE DRIVETRAIN. AFTER I PUT IT IN PARK, WALKED AROUND AND THEN GOT BACK IN STARTING THE CAR UP AGAIN; THE CAR ENGAGED GEAR THIS TIME. EVERYTHING RAN PERFECT AND THEN I TOOK IT TO THE CHRYSLER DEALERSHIP, THEY SAID THEY COULD FIND NO EVIDENCE WHAT HAPPENED OR WHAT WAS WRONG, BUT REASSURED ME AGAIN THAT THE LOUD TRANSMISSION SHIFTS ARE NORMAL. SO THIS COULD BE POTENTIALLY DANGEROUS IF THIS WAS TO HAPPEN WHILE ON THE ROAD OR AT A STOP SOMEWHERE. *TR

VEHICLE WILL STALL JUST AFTER IT HAS BEEN STARTED. IT WILL SOMETIMES ONLY DO THIS ONCE AND OTHER TIMES IT WILL TAKE MULTIPLE RE-STARTS BEFORE IT STAYS RUNNING. THIS IS A WEEKLY OCCURRENCE. OTHER TIMES IT WILL STALL WHILE DRIVING AT HIGHWAY SPEEDS. SO FAR, IT HAS ALWAYS RESTARTED. I HAVE TRIED BOTH KEY FOBS AND REPLACED BOTH BATTERY'S I HAVE FOUND MULTIPLE WEB SIGHTS (INCLUDING THIS ONE AT AN EARLIER DATE) STATING DODGE IS AWARE OF THIS PROBLEM AND AT ONE POINT HAD A RECALL SCHEDULED. RECALL # L02 BUT NOW IT SEEMS NOT IT IS NOT A VALID RECALL. *TR

AFTER HAVING THE BRAKES & ROTORS REPLACED IN JUNE OF 2012 AT 47K MILES, I STARTED HEARING A LITTLE SCREECH FROM MY BRAKES. I TOOK IT TO MY MECHANIC AND PAID FOR AN INSPECTION. HE FOUND THE BRAKE HOSE HAD FAILED BECAUSE IT WAS NOT SUITABLE FOR THIS BIG OF A VEHICLE. IN RETURN THAT CAUSED THE CALIPER TO COMPRESS AGAINST THE ROTOR CAUSING ABNORMALLY FAST WEAR & TEAR ON THE BRAKE PADS. MY BRAKES, ROTORS, CALIPERS & BRAKE HOSE NEED TO BE REPAIRED AFTER 13K MILES. I AM HAVING TO REPLACE THE WHOLE BRAKE SYSTEM EVERY YEAR. *TR

SEVERAL TIMES WITHIN THE PAST 1 1/2 MONTHS MY CAR HAS SHUT OFF WHILE DRIVING. I HAVE BEEN ABLE TO RESTART IT WITH NO PROBLEM. MOST TIMES I AM DRIVING IN A PARKING LOT AFTER THE VEHICLE HAD BEEN SITTING AWHILE. THIS LAST TIME I HAD DRIVEN IT SEVERAL MILES BEFORE IT SHUT OFF. I WAS GOING OVER RAILROAD TRACKS WHEN IT HAPPENED THEN HAD TO MAKE A TURN WITH NO STEERING AND PULL OFF THE SIDE OF THE ROAD INTO THE GRASS BECAUSE THERE WERE VEHICLES BEHIND ME. THE DEALERSHIP SAYS SINCE THEY ARE NOT GETTING AN ERROR CODE THEY CAN'T REALLY DO ANYTHING. THEY TELL ME TO COME BACK WHEN THE PROBLEM BECOMES MORE FREQUENT AND THEY WILL TRY TO GET A CODE THEN. ALL THE RESEARCH I HAVE DONE SAYS THERE HAS BEEN A RECALL ON THIS MODEL FOR THE SAME ISSUE HOWEVER MY VIN NUMBER DOES NOT FALL WITHIN THE RANGE OF THOSE THAT HAVE BEEN RECALLED. THE ARTICLE SAYS IT IS THE WIN MODULE. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE WOULD HEAR A HARD KNOCKING NOISE FROM THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CURRENT MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS UNAVAILABLE. *TR

I REPLACED IN THE LAST 12 MONTHS PADS TWICE, I REPLACE A ROTOR AND WHEEL BEARING, THIS COST ME OVER $450.00, DID NOT KNOW THAT WARRANT HAD BEEN EXTENDED FOR MY CAR. AFTER DOING ALL THIS AFTER A FEW MONTHS STILL HAD THE SAME PROBLEM TOOK IT INTO DEALER AND WAS TOLD THEY WOULD DO THE SAME THING AND I NEEDED TO PAY A $100.00 DEDUCTIBLE, HOPEFUL MY CAR WILL BE DONE TODAY. *TR

OUR 2010 DODGE JOURNEY HAS A KEY ISSUE. IT STARTED A FEW MONTHS AGO, BUT WOULD ALWAYS WORK AFTER A FEW TRIES. WHEN YOU PUT THE KEY IN AND TURN IT, IT SAYS, "BAD KEY." SOMETIMES YOU COULD FLIP THE KEY AROUND AND IT WOULD WORK. TODAY IT WOULDN'T WORK AT ALL. NOW I HAVE TO HAVE MY CAR TOWED TO THE DEALERSHIP AND PAY FOR A NEW KEY. THERE SEEMS TO BE AN ONGOING ISSUE WITH A LOT OF PEOPLE AND THIS VEHICLE WHEN IT COMES TO KEY ISSUES. *TR

I HAVE HAD 2010 DODGE JOURNEY SINCE MAY 2012 AND NEEDED TO TAKE CAR TO DEALERLSHIP FOR ATLEAST 4 DIFFERENT ISSUES. HOWEVER, THE PROBLEM THAT OCCURED ON FEBRUARY 28, 2013 HAS ME BEWILDERED AND VERY UNEASY ABOUT DRIVING WITH MY FAMILY AND EVER EVER PURCHASING A DODGE OR CHRYSLER VEHICLE AGAIN-AND THE U.S.A. WANTS US TO BUY AND SUPPORT AMERICAN MADE PRODUCTS. ON 02/28/12, I WAS RUSHING TO GET MY SON TO A MEETING AND WHEN WE GOT OUT OF CAR, LOCKED THE DOOR AND WENT IN BUILDING. WHEN WE RETURNED, PUT THE KEY IN IGNITION AND JUST CLICKING NOISE WITH EVERYTHING WORKING EXCEPT FOR THE CAR CRANKING. I WAITED ABOUT 30 MINUTES AND THEN TRIED TO CRANK BUT NO SUCH LUCK. IT WAS LATE IN THE EVENING, AND HERE I AM WITH MY BABIES IN THE CAR, ON A SCHOOL NIGHT, AND TRYING TO CALL A TOW. MY COUSIN DID COME OUT, WE ATTEMPTED JUMPER CABLES AND THEN WENT TO GET GAS AND IT STARTED. I WENT TO THE GAS STATION TO FILL UP JUST IN CASE, IGNITION STILL ON AND THE CAR CUTS OFF AND DOESNT RESTART. I CONTACTED A TOW AGAIN AND AN HOUR AND HALF LATER WHEN TOW ARRIVED; IT CRANKED FOR THE TOW DRIVER. ONCE I GOT HOME AND PARKED, THE CAR WOULD NOT START AGAIN. WHEN MY HUSBAND GOT HOME ABOUT 4HOURS LATER, IT STILL WOULD NOT CRANK. ON 3/1/13 ATTEMPTED TO TAKE KIDS TO SCHOOL AND CAR WOULD NOT START. IT DID FINALLY CRANK AFTER IT WAS TOO LATE AND WE TOOK TO A LICENSED MECHANIC TO COMPLETE A DIAGNOSTIC. HE KEPT ALL DAY TESTING AND TO NO AVAIL, NO CODES OR PROBLEMS APPEARED. IT DID CRANK BUT I'M VERY FEARFUL OF DRIVING THE CAR NOW WITH MY FAMILY. I CONTACTED SEVERAL DODGE DEALERSHIPS, DODGE CUSTOMER SERVICE, AND DODGE TECHAUTHORITY AND NO ONE SEEMED TO KNOW OR HAVE HEARD OF THE PROBLEM IM HAVING. *TR

PURCHASED USED DODGE 2010 JOURNEY FROM DEALERSHIP IN MAY 2012, RETURNED VEHICLE ABOUT 2WEEKS LATER TO HAVE SERVICE DEPARTMENT CHECK FOR TICKING NOISE ON DRIVERS SIDE WHEN DRIVING. SERVICE DEPARTMENT CHECKED VEHICLE AND SAID THEY DIDN'T HEAR ANYTHING AND IT JUST MAY BE WIND NOISE WHEN I DRIVE AT A CERTAIN SPEED. ONE MONTH LATER, I NEEDED BRAKES-FRONT ROTORS THAT WERE BAD. I HAD MY MECHANIC TO REPLACE AND HE DID APOLOGIZE THAT I HAD PURCHASED A LEMON AND HAD TO SPEND OUT MONEY FOR BRAKES ALREADY. NEEDED 2 REAR TIRES BY JULY 2012, THEY HAD NEVER BEEN ROTATED BUT I ACCEPTED FOR NOT DOING ENOUGH HOMEWORK ON PURCHASE. NOW AT 50,000 MILES, CAR JUST CUTS OFF, WONT START UNTIL HOURS LATER, AND DIAGNOSTIC TEST DOES NOT SHOW ANY CODES OR PROBLEMS. *TR