2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- WALTERBORO, SC
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TOWED A DEALER. THE TECHNICIAN STATED THE IGNITION SWITCH NEEDED TO BE REPLACED AT THE OWNER EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA RECALL CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) WHICH WAS AN EXPANSION FOR NHTSA RECALL CAMPAIGN ID NUMBER: 11V13000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- CONCORD, NC
THE 2009 DODGE JOURNEY BRAKE PADS AND ROTORS WEAROUT PREMATURELY AND CREATE A SAFETY HAZARD. I BELIEVE THAT THE BRAKES ARE UNDER-DESIGNED FOR THE VEHICLE WEIGHT AND SHOULD BE REDESIGNED AND REPLACED UNDER RECALL. I AM A VERY CONSERVATIVE DRIVER YET STILL HAVE TO REPLACE THE PADS AND ROTORS EVERY 20,000 TO 24,000 MILES. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- INDIANAPOLIS, IN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, ALL OF THE WARNING LIGHTS FLICKERED AND THE TRANSMISSION SHIFTED INTO A LOWER GEAR WHERE IT BECAME STUCK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- PUEBLO WEST, CO
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MADE AN ABNORMAL NOISE BEFORE STALLING. THE DEALER STATED THAT THE DIGITAL PANEL FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. UPDATED 10/24/2014*LJ UPDATED 7/14/2015 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- WILLIAMSTON, NC
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS MADE AN ABNORMAL NOISE AND FAILED TO CLEAR THE WINDSHIELD WHEN RAINING. THE DEALER REPAIRED THE WIPERS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 DODGE JOURNEY- AUGUSTA, WI
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE HEADLIGHTS AND WINDSHIELD WIPERS WERE ACTIVATED AT THE SAME TIME AND CAUSED ALL THE LIGHTS ON THE VEHICLE TO SHUT OFF. THE FAILURE OCCURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 10/29/14*LJ THE CONSUMER STATED THE DRIVER'S SIDE CALIPER LOCKED UP OR FROZE. IT DESTROYED THE ROTOR AND CALIPER. THE BRAKES HAD UNDER 25,000 MILES ON THE BRAKES. UPDATED 4/22/2015 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- LOUISVILLE, KY
CAR REFUSES TO START, INSERT FOB CAR JUST CLICKS BUT WILL NOT TURN OVER, SOMETIMES DOORS WON'T OPEN. REPLACED BATTERY IN WINTER, 2 STARTERS THIS SUMMER (WITHIN ONE WEEK), NEW BATTERIES IN FOB, GREEN WIRE TO STARTER CLEANED, TOOK OUT FOB AND LOCKED DOORS AND UNLOCKED DOORS (ONE SITE SUGGESTED THEY THOUGHT IT MIGHT HAVE TO DO WITH ANTI THEFT DEVICE), TRIED TAPPING/WIGGLING THE GEAR SHIFT (AS SUGGESTED ON ANOTHER SITE), HAVE TRIED ALL DEALERSHIP AND INTERNET SUGGESTIONS). I ASK IF IT WAS A DEFECTED FOB AND WAS TOLD "NO". HAVE BEEN STRANDED IN EXTREME HEAT FOR 30 MINUTES AND LONGER, STRANDED IN VERY COLD WEATHER (THANK GOD MY DAUGHTER WAS AT THE SAME STORE I WAS AT, IN HER HONDA). DEALERSHIP STATED IT WOULD COST A LOT TO TRY TO FIND ISSUE, THIS IS NOT A CONSUMER ISSUE BUT CHRYSLER ISSUE. CHRYSLER IS AWARE SO IT SHOULD NOT BE MY DOLLAR THAT FINDS THEIR DEFECT. (ONE SITE SUGGESTED THE POWER INTEGRATED DISTRIBUTION MODULE RL692302-AE - $1K TO CORRECT.). SURPRISED THERE ISN'T ALREADY A RECALL FOR THIS ISSUE SINCE THERE ARE NUMEROUS REPORTED FROM OTHER OWNERS. AFRAID TO DRIVE CAR, DON'T KNOW IF IT WILL JUST STOP RUNNING WHILE DRIVING DOWN THE ROAD, DON'T KNOW IF I WILL GET STRANDED FOR HOURS. TOOK IN FOR L25 RECALL AND DEALERSHIP STATED THAT WASN'T THE ISSUE. FINE STILL WANTED THE RECALL CORRECTED. SAFETY HAZARD ESPECIALLY IF IT TURNS OUT TO BE ELECTRICAL, MIGHT CAUSE A FIRE. NEED HELP!!!!! *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- TOLEDO, OH
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE AND THE BRAKING SYSTEM MALFUNCTIONED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- SAINT CLAIR, MI
I OPENED UP THE DRIVES DOOR WITH THE ENGINE RUNNING , THE AIR BAG LIGHT CAME ON. I TURNED THE ENGINE OFF AND RESTARTED THE ENGINE AND AIR BAG DID NOT COME BACK ON. EVERY SINCE THE AIR BAG LOT COMES ON FROM TIME TO TIME BUT IF YOU CYCLE THE KEY, IT GOES OFF. *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- AFTON, OK
AFTER A NIGHT OF RAIN, BOTH REAR DOORS HAD TAKEN IN WATER,; BOTH WINDOWS WERE CLOSED TIGHTLY ; I FIRST NOTICED WATER LEAKING OUT OF THE BOTTOM OF BOTH DOORS, THEN WHEN OPENING THEM COULD HEAR THE WATER SLOSHING AROUND IN THE DOOR. EVENTUALLY, THE WATER LEAKED OUT (2-3 DAYS) FROM BOTH, BUT IT SMELLS WET. THIS HAS HAPPENED AGAIN, TWICE, IN THE COUPLE OF WEEKS. *TR
Source: NHTSA WEB SITE