2009 DODGE JOURNEY Complaints

ON MANY DIFFERENT OCCASIONS WHEN GOING TO START THE CAR THE LIGHTS, RADIO ETC ALL WORKED BUT THE VEHICLE WOULD NOT START. THIS WOULD HAPPEN PERIODICALLY THEN MORE FREQUENT AS TIME WENT ON. AFTER REPLACING THE BATTERY THE VEHICLE CONTINUED TO HAVE THIS PROBLEM. AT ONE POINT I BECAME STRANDED IN A PARKING LOT WITH MY TWO SMALL CHILDREN IN THE CAR BECAUSE AGAIN THE CAR WOULD NOT START. AFTER TAKING THE VEHICLE TO THE DEALERSHIP FOR REPAIRS A MODULE WAS THOUGHT TO BE THE PROBLEM AND WAS REPLACED. THREE DAYS LATER I BECAME STRANDED AGAIN AT A GAS STATION AGAIN WITH MY TWO SMALL CHILDREN BECAUSE THE VEHICLE WOULD NOT START. MY CAR WAS AGAIN TAKEN BACK TO THE DEALERSHIP. I WAS SOON INFORMED THAT THEY COULD NOT FIND THE PROBLEM AND HAD CONTACTED CHRYSLER. CHRYSLER HAD SUGGESTED REPLACING THE STARTER. AFTER RESEARCHING THIS ISSUE I HAVE FOUND THAT THIS IS NOT AN ISOLATED PROBLEM. I FIND THAT THIS IS A SAFETY PROBLEM DO TO THE UNPREDICTABLE NO START PROBLEM. LEAVING THE VEHICLE OCCUPANTS STRANDED. *TR

THIS ISN'T THE FIRST TIME THIS HAS HAPPENED, WE THINK THERE IS SOMETHING WRONG WITH THE IGNITION. I'VE REPLACED THE STARTER, BATTERY AND GOT A TRANNY ALL WITHIN A YEAR. THE CAR WILL NOT START BUT I HAVE POWER, THE RADIO AND LIGHTS COME ON, I HAVE TO LET IT SIT FOR A MINUTE RETRY IT AND HOPE IT WORKS. I'LL BE CALLING THE DEALERSHIP AND SEE WHAT THEY CAN DO, BUT THIS IS AN 09 JOURNEY NOTHING MAJOR SHOULD BE GOING ON. *TR

WHILE DRIVING ALONG THE HIGHWAY, WITH CRUISE CONTROL ON, THE VEHICLE LOST POWER AND DECELERATED. THE ETC AND TRACTION CONTROL LIGHTS CAME ON THE DASH. AFTER PULLING TO THE SIDE OF THE ROAD THE VEHICLE WAS RESTARTED. AFTER BEING RESTARTED THE VEHICLE DROVE NORMALLY. THIS SCENARIO HAS HAPPENED THREE TIMES AT HIGHWAY SPEEDS AND ONCE DURING ACCELERATION. AROUND THE SAME TIME OF ONSET WITH THE POWER LOSS ISSUE THE VEHICLE WILL NOT START INTERMITTENTLY. SOMETIMES IT STARTS AFTER SEVERAL MINUTES, SOMETIMES IT DOES NOT START FOR SEVERAL HOURS. *TR

I HAVE COMPLAINED SEVERAL TIMES ABOUT THESE ISSUES WITH THIS STUPID CAR, AND ITS CRAZY THAT IM STILL PAYING FOR IT!!! THE CAR WAS PURCHASED BRAND SPANKING NEW AND I'VE BEEN HAVING THE SAME [XXX] ISSUES SINCE DAY ONE. WHEN I PUT THE KEY FOB IN THE STARTER SWITCH THE CAR GOES DEAD. THE ONLY WAY THE FREAKING CAR WILL START IS BY TRY TO PUT THE CAR IN NEUTRAL. IF THAT DOESN'T WORK THEN I MOVE THE BATTERY AROUND UNTIL I HEAR A CLICK FOR A CONNECTION. IF THESE DON'T WORK I DISCONNECT THE NEGATIVE AND POSITIVE ON THE BATTERY. EVENTUALLY THE CAR WILL START AFTER SPENDING AN HOUR OR SO TRYING TO GET IT STARTED. IM DISABLED AND TRULY HAVE AN EXTREMELY HARD TIME WITH THIS CAR. THIS ENTIRE CAR SHOULD BE RECALLED!!! THE OTHER ISSUE IS THAT THE ALARM DOESN'T WORK. ONCE THE ALARM GOES OFF, THE KEY FOB WILL NOT OPEN THE CAR AND WILL NOT TURN THE ALARM OFF. ALSO THE "KEY WITHIN THE FOB" DOESN'T OPEN THE CAR DOOR WHEN THE ALARM IS ON. ALL I CAN ASK IS THAT YOU HELP ALL OF US WHO ARE HAVING THESE CRAZY ISSUES!!! DO SOMETHING [XXX]!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I TOOK THE VEHICLE IN TO MY NORMAL MECHAINC BECAUSE THE TAILLIGHT KEEPS GOING OUT & I HAVE A BAS LIGHT THAT KEEPS COMING ON WHICH WHEN ON MEANS I CAN'T UE THE CRUISE CONTROL. I'M ALSO HAVING ISSUES WITH THE IGNITION WHERE IT SOMETIMES WON'T START, JUST CLICKS & WHEN THAT OCCURS YOU HAVE TO PUT IT IN GEAR TAKE IT OUT & THEN IT'LL START UP. MY MECHANIC TOLD ME THE TAILIGHT & ALL THE OTHER ISSUES CAN BE ATTRIBUTED TO A BAD PCM & I HAD TO TAKE IT TO THE DEALER. AS I INVESTIGATED THESE ISSUES I NOTICED THAT MOST OF THESE ELECTRICAL ISSUES ARE BEING POSTED AS RECALLED ITEMS, BUT WHEN I CONTACTED THE LOCAL DEALERSHIP & DODGE DIRECTLY THEY TELL ME NO. HOW CAN ALL OF THE SAME THINGS THAT ARE BEING RECALLED BE HAPPENING WITH MY VEHICLE & NONE OF THAT BE RECALLED WORK THAT NEEDS TO BE DONE? *TR

VEHICLE WOULD NOT START. HAD THE BATTERY CHANGED BUT 3 DAYS LATER VEHICLE WOULD NOT START. HAD THE STARTER CHANGED BUT 2 DAYS LATER VEHICLE WOULD NOT TURN OVER. IGNITION JUST MAKE S A CLICKING SOUND. MECHANIC CLAIMS '09 JOURNEY ARE NOTORIOUS FOR ELECTRICAL PROBLEMS AND WILL REPLACE THE STARTER AGAIN ALTHOUGH HE DOUBTS THAT WILL HELP. UNFORTUNATELY MY WIFE DRIVES THIS VEHICLE WITH 4 CHILDREN. I'M VERY CONCERNED ABOUT HER GETTING IN A BAD SITUATION ON THE ROAD. VEHICLE GAS ALREADY HAD MULTIPLE RECALLS OVER THE PAST FEW YEARS. WHAT CAN I DO? ANY RECOURSE TO HAVE DODGE FIX THE PROBLEM THRU A RECALL? I HAVE READ THAT THIS IS AN ONGOING PROBLEM WITH MANY CUSTOMERS. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, WHEN THE BRAKES WERE DEPRESSED, THE STEERING WHEEL WAS SHAKING AND THE BRAKES WOULD NOT STOP THE VEHICLE IMMEDIATELY. THE CONTACT STATED THEY HAD ALSO NOTICED WHEN THE VEHICLE WAS SHIFTED INTO GEAR THE VEHICLE SHUDDERED. THE PROBLEM RECURRED MULTIPLE TIMES. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER FOR THE DIAGNOSIS AND STATED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

I HAVE BEEN HAVING THE PROBLEM FOR A WHILE WHERE MY CAR ACTS IF IT DOESN'T WANT TO START AND AFTER WAITING A WHILE IT STARTS UP. I HAD THE BATTERY REPLACED TWICE THINKING ITS THE BATTERY OR THAT I AM BUYING BAD BATTERIES. MY CAR ACTS IF NOTHING IS WRONG I PUT THE KEY IN THE IGNITION TURN IT TO ON EVERYTHING BRIGHTLY COMES ON BUT MY CAR WILL NOT START IT DOESN'T CLICK IT DOESN'T DO ANYTHING WELL AFTER HAVING THIS PROBLEM FOR A WHILE NOW IT WONT START AT ALL EVEN WHEN ADDING A NEW BATTERY... I GET ONLINE AND SEE ALOT OF OTHER JOURNEY OWNERS HAVE THE SAME PROBLEM. THE DIFFERENCE BETWEEN THEM AND OWNERS IS NOW THERE IS A RECALL FOR THIS EXACT SAME ISSUE BUT MINE CANT GET RECALLED DUE TO THE VIN NUMBER NOT BEING LISTED WHICH IS UNFAIR DUE TO ITS THE EXACT SAME CAR AND THE EXACT SAME ISSUE I CALLED THE CHRYSLER RECALL NUMBER L25 AND THEY SAID THERE IS NOTHING THEY CAN DO SINCE MY VIN ISN'T LISTED IM SO UPSET IS THERE SOMEONE I CAN TALK TO ABOUT THIS. *TR

I PURCHASED THE CAR IN JANUARY OF 2014 FROM A USED CAR LOT (WHICH I WILL NEVER DO AGAIN) AND IT WAS SOLD WITH TRANSMISSION LEAKS. I JUST FOUND THIS OUT AFTER TAKING THE CAR IN FOR A HOLE IN ONE OF THE COOLANT HOSES LESS THAN A MONTH AGO BECAUSE IT WASN'T LEAKING ON THE GROUND. I STARTED HEARING A GRINDING, SQUEAKING AND TICKING SOUND THAT MY MECHANIC COULDN'T FIGURE OUT. I JUST HAD THE BREAKS DONE SO THEY ARE ESSENTIALLY BRAND NEW. I HAD TO HAVE THE TIRES REPLACED BECAUSE THEY WERE WORN TO THE THREAD. GOING UP A HILL YESTERDAY, I HEARD A LOUD NOISE AND THEN THE CAR WOULDN'T MOVE. THIS LEFT ME IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC WITH 5 CHILDREN IN THE CAR. TURNS OUT THERE'S A CRACKED TRANSFER CASE. SOUNDS LIKE THERE ARE MANY OTHERS LIKE ME OUT THERE HAVING SIMILAR PROBLEMS WITH THIS PARTICULAR YEAR MAKE AND MODEL AND A RECALL IS IN ORDER....AGAIN!!!! *TR

THE CAR STOPPED AS I WAS DRIVING. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD TO WAIT FOR A TOW. ALSO, TWICE NOW THE VEHICLE HAS NOT STARTED, HAD TO BE TOWED ONCE THE OTHER TIME IT WAS AT HOME. IF I WAIT SEVERAL HOURS THE CAR WILL START AGAIN. WHEN I CALL THE DEALERSHIP THEY SAID THEY ARE NOT AWARE OF ANY ISSUES AND THE CAR WOULD HAVE TO BE DOING IT WHEN IT IS THERE FOR THEM TO FIGURE IT OUT. WHEN I CALL CHRYSLER, THE LADY SAID THAT THEY ARE NOT AWARE OF ANY ISSUES WITH CAR. I TOLD HER WHEN I WENT ONLINE THAT THE COMPUTER WAS BLOWING UP WITH PEOPLE WITH THE EXACT SAME ISSUE. *TR