2010 DODGE JOURNEY Complaints

PROBLEM DESCRIPTION: PURCHASED NEW 2/26/11 - ON 5/25/12 THE VEHICLE HAD 11764 ACTUAL MILES. HEARD SQUEALING NOISE WHEN APPLYING BRAKES - TOOK TO DEALERSHIP AND REAR ROTORS WARPED AND REAR PADS NOISY. DEALERSHIP REPLACED REAR ROTORS AND PADS. PICKED UP VEHICLE AFTERNOON OF 5/25/12. DROVE VEHICLE HOME AND HAVE ONLY DRIVEN VEHICLE YESTERDAY 5/29/12 AND TODAY 5/30/12 TO WORK AND, AGAIN, THE SQUEALING HAS OCCURRED ON MY WAY HOME (5/30/12). CALLED THE SERVICE MANAGER IMMEDIATELY AND REPORTED. AM TAKING INTO DEALERSHIP FIRST THING IN MORNING AGAIN (5/31/12). [*ALSO PLEASE NOTE THAT ON 01/13/12 I HAD A FLUID LEAK UNDER LEFT FRONT OF VEHICLE AND THE VEHICLE WAS INSPECTED BY THE DEALERSHIP WHERE PURCHASED AND THE DEALERSHIP HAD TO REPLACE A LEFT AXLESHAFT SEAL WHICH THEY STATED WAS A DEFECT.] *TR

NTHSA, GOOD MORNING, I HAVE BEEN EXPERIENCING CONCERNS REGARDING THE BRAKING SYSTEM ON MY 2010 DODGE JOURNEY. WHEN DRIVING AT SPEEDS OVER 55 MPH ON THE HIGHWAY AND HAVING TO APPLY THE BRAKES THE STEERING WHEEL BEGIN TO SHAKE BACK AND FORTH AND THIS IS SOMEWHAT ALARMING TO BOTH ME AND MY WIFE. I HAVE HAD MANY VEHICLES IN THE PAST AND I HAVE NOT EVER EXPERIENCED THIS BEFORE. IS THERE A RECALL ON THE BRAKING SYSTEM OR SHOULD WE BE ALARMED AND MORE IMPORTANTLY WHAT SHOULD BE DONE? CONTACT DODGE AND FILE A COMPLAINT OR ASK THEM IF THEIR IS A RECALL ON THE BRAKING SYSTEM? PLEASE ASSIST? SINCERELY, MR. FREDERICK ROTT MSGT RETIRED USMC

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY EQUIPPED WITH HANKOOK DYNA PRO TIRES, SIZE 225/70R16. THE CONTACT WAS DRIVING 70 MPH WHEN THE REAR DRIVER SIDE TIRE BLEW. THE CONTACT MERGED ONTO THE SHOULDERS AND CHANGED THE TIRE. THE WEATHER WAS CLEAR AND THERE WAS NO DAMAGE TO THE VEHICLE OR THE TIRE. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THE FAILURE WAS LIKELY CAUSED BY A ROAD HAZARD AND PROVIDED NO ASSISTANCE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 16,850.

ON 3/14/2012 (31,604 MILES) WHILE PULLING OUT OF A PARKING SPACE THE TRANSMISSION STARTED TO GRIND AND THE VEHICLE LOST POWER. THE DEALER FOUND A STORED CODE R1790 AND RESET THE CODE UNABLE TO FIND FURTHER ISSUE. PICKED VEHICLE UP ON 3/15/2012 DROVE VEHICLE HOME. THE TRANSMISSION WAS NOTICEABLY SLIPPING AND WE WERE TOLD THAT IT WAS PERFORMING "NORMALLY" CONTINUED DRIVING THE VEHICLE UNTIL... 4/18/2012 (33,133 MILES) THE TRANSMISSION STARTED GRINDING AGAIN, VEHICLE LOST ALL POWER IN HEAVY TRAFFIC WHERE MY SON NARROWLY AVOIDED BEING HIT HEAD ON. VEHICLE HAD TO BE FLAT BED TOWED TO DEALER, WOULD NOT MOVE UNDER ITS OWN POWER. MULTIPLE CODES FOUND: P0841 LEFT REAR PRESSURE SWITCH RATIONALITY P0733 GEAR RATIO ERROR IN 3RD P0944 LOSS OF PUMP PRIME P1790 FAULT INNER AFTER SHIFT P0731/732/734 GEAR RATIO 1, 2, & 4 P0846 PRESSURE SWITCH RATIONALITY P0838 LC PRESSURE RATIONALITY. FOUND METAL IN TRANSMISSION PAN, DISASSEMBLED AND FOUND BAD PLANETARY AND DAMAGED UNDERDRIVE COMPOUNDER. REPLACED THE COMPOUNDER, REMOVED THE VALVE BODY AND RECONDITIONED AND FLUSHED THE COOLER. VEHICLE WAS RETURNED TO US ON 4/30/2012 AND STILL FEELS LIKE THE TRANSMISSION IS NOT OPERATING NORMALLY. *JS

WE HAD TO CHANGE THE BRAKE PADS AND/OR ROTORS THREE TIMES IN 70,000 MILES. THE LAST BRAKE JOB REQUIRED REPLACING THE REAR CALIPER, ALONG WITH THE ROTORS AND PADS - WHICH WAS VERY COSTLY. THE MECHANIC TOLD US THIS WAS FAIRLY COMMON, WITH THIS CAR. MY ONLY COMPLAINT WITH THIS VEHICLE, IS THE BRAKES. THEY ARE SIMPLY TERRIBLE. DODGE REALLY NEEDS TO FIX THIS MISTAKE. *TR

WE HAVE HAD TO REPLACE FRONT BRAKE PADS AND ROTORS APPROXIMATELY EVERY 12,000 MILES ON THIS CAR. WE BOUGHT THE CAR USED WITH ONLY APPROXIMATELY 18,000 MILES ON IT AND AT APPROXIMATELY 19,000 MILES THE FRONT BRAKE PADS AND ROTORS HAD TO BE REPLACED FOR WORN OUT PADS AND WARPED ROTORS. TOOK IT TO A DODGE DEALER TO SEE WHY THE BRAKES WORE OUT SO EARLY AND THEY SAID IT HAD NON-MOPAR BRAKE PADS ON IT SO IT VOIDED THE WARRANTY AND THERE WAS NOTHING THEY COULD DO FOR US. IT HAS APPROXIMATELY 58,000 MILES ON IT NOW AND WE HAVE HAD TO REPLACE THE FRONT BRAKE PADS AND ROTORS 3 TIMES FOR WORN OUT PADS AND WARPED ROTORS AND THE REAR BRAKE PADS AND ROTORS ONCE AT 40,000 MILES FOR THE SAME. I HAVE NEVER HAD A VEHICLE GO THRU BRAKES LIKE THIS ONE. THE BRAKES ARE UNDERSIZED FOR THE WEIGHT OF THE VEHICLE AND DODGE KNOWS IT BUT REFUSES TO DO ANYTHING ABOUT IT, THAT IS NOT RIGHT! WHEN THE BRAKES WEAR OUT THIS QUICKLY WITH NORMAL DRIVING CONDITIONS THERE IS A PROBLEM. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS INJURED OR KILLED DUE TO THIS POORLY DESIGNED BRAKE SYSTEM. *TR

I EXPERIENCED SHAKING/PULSATIONS ON THE BRAKE PEDAL WHEN SLOWING DOWN FOR A STOP (THE FASTER I WAS GOING BEFORE DECLINE IN SPEED, THE LARGER THE SHAKING/PULSATION WOULD BE). I TOOK THE VEHICLE TO A LOCAL MECHANIC WHO INFORMED ME THAT THE CALIPERS ON THE FRONT WHEELS WERE STICKING AND THAT THE PISTONS WERE GETTING HOT AND WOULD EVENTUALLY CRACK. HE ALSO INFORMED ME THAT THIS IS NOT NORMAL FOR A VEHICLE THAT IS LESS THAN 2 YEARS OLD WITH ONLY 15K MILES ON IT. *TR

WE HAVE HAD OUR CAR FOR 15 MONTHS NOW, BRAKE PADS AND ROTORS NEED TO BE REPLACED EVERY 3-5 MONTHS! CALIPER ON FRONT END WAS SO DAMAGED FROM BRAKE SYSTEM THE MECHANIC ALMOST WOULDN'T LET US DRIVE HOME. THIS IS OUR ONLY CAR WE HAVE 2 KIDS AND ONE INCOME, WE CAN'T AFFORD TO RISK OUR CHILDREN'S LIVES, AND WE CAN'T AFFORD TO KEEP MAKING PAYMENTS ON A DEATH TRAP ON TOP OF ALL THE REPAIRS. *KB

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE TRAVELING 40 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE HOWEVER, THE RPMS WOULD RISE WHEN THE ACCELERATION PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO DIFFERENT OCCASIONS WERE THE OXYGEN SENSOR AND THE CATALYTIC CONVERTER WAS REPLACED. HOWEVER THE FAILURE PERSISTED. THE CURRENT MILEAGE WAS 93,000 AND THE FAILURE MILEAGE WAS 91,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PARKED, THE CONTACT NOTICED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD NOT ILLUMINATE AND THE WINDSHIELD WIPERS WOULD ACTIVATE INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY AT LEAST FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND REPAIRS, BUT THE CONTACT WAS NOT AWARE OF THE REPAIRS THAT WERE PERFORMED BY THE TECHNICIAN. THE FAILURE PERSISTED AFTER THE REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.