2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - ELLABELL, GA

    ROTORS AND BRAKES WENT OUT AT 36,000 AND HAD TO BE REPLACED DUE TO BEING TOO SMALL FOR THE VEHICLE. OF COURSE THIS WAS JUST OUT SIDE OF WARRANTY. RECALL WAS CALLED AFTER WE REPLACED THEM. WENT OUT AGAIN AT 45,000 AND AGAIN AT 85,000. I HAD A KNOCKING NOISE FROM UNDER NEATH AND TOOK IT IN AND IT WAS COVERED UNDER POWER TRAIN. HAD TO TAKE IT IN AGAIN AT 40,000 KNOCKING NOISE AGAIN AND LUCKILY IT COVERED UNDER POWER TRAIN. AT 45,000 MY JOURNEY WOULDN'T START AND JUST DIDN'T KNOW WHEN IT WOULD START 30 MINUTES TO AN HOUR. THIS HAS HAPPENED SEVERAL TIMES AND WAS TOLD IT WAS THE KEY IGNITION CONTROL AND THAT THEY ARE BACK LOGGED AND COULDN'T REPLACE IT BUT CHARGED $100 FOR DIAGNOSTIC AGAIN AND HAVE HAD TO TAKE IT IN AGAIN SINCE. AT 75,000 I WAS LEFT STRANDED DUE TO OVER HEATING AND HAD TO TAKE IT IN AGAIN AND IT WAS THE TEMPERATURE CONTROL SENSOR. BRAKES WENT OUT AGAIN AT 95,000 AND NOW AT 107,00 THE CHECK ENGINE LIGHT IS ON AND DID A DIAGNOSTIC AND IT'S THE THROTTLE RUNNER CONTROL IS STUCK OPEN AND UNABLE TO GET IT IN UNTIL A WEEK LATER DUE TO THE DEALER TO BUSY. I THINK THIS HAS GONE ON TO LONG WITH THESE DODGE JOURNEYS AND IT'S TIME FOR SOME RECALLS ON THEM. I WILL NEVER BUT A DODGE AGAIN! *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - YOUNGSTOWN, AZ

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE CONTACT TURNED OFF THE ENGINE, THE VEHICLE FAILED TO RESTART. THE CONTACT HAD TO WAIT TWO HOURS IN ORDER TO RESTART THE VEHICLE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - MATAMORAS, PA

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE, THE TECHNICIAN NOTICED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. IN ADDITION, THE INSTRUMENT PANEL INDICATORS DIMMED AND FAILED TO ILLUMINATE. THE DEALER STATED THAT MOISTURE AND CONDENSATION INSIDE OF THE WIRING HARNESS CAUSED THE WIRES TO BECOME CORRODED. AS A RESULT, THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - BELMONT, MI

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE DEALER STATED THAT THE IGNITION WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - RAYMOND, NH

    CAR ALL OF A SUDDEN SHUTS OFF WHILE DRIVING DOWN THE STREET AT VARIOUS SPEEDS.35-70 STEERING WHEEL LOCKS, YOU HAVE VERY LITTLE CONTROL. VERY VERY DANGEROUS HAS BEEN HOOKED UP TO CERTIFIED AUTO SHOP DIAGNOSTIC COMPUTER ALL CODES COME BACK FINE AND THEY CAN NOT TELL ME WHY THIS HAPPENS. I ALREADY REPLACED CRANKSHAFT SENSOR TO TEST IF THAT WAS WHAT WAS WRONG WITH IT. I AM NOT GOING TO GO THRU ALL THESE FIXES FOR TESTING. DODGE NEEDS TO DO A RECALL ON THIS PROBLEM. I CALLED DODGE DIRECT TO START A RECALL PROCESS. SOMETHING NEEDS TO BE DONE BEFORE A FATALITY HAPPENS! *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - FORT WAYNE, IN

    I WAS DRIVING ALONG A 4 LANE HIGHWAY, HIT A BUMP AND THE IGNITION TURN OFF. I WAS IN THE INSIDE LANE AND HAD TO MANEUVER MY VEHICLE ACROSS TWO LANES TO THE SIDE OF THE ROAD SO I COULD PUT THE VEHICLE IN PARK SO I COULD RESTART THE CAR. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY AWD
    - DENNIS, MA

    MY CAR WOULD NOT SHIFT INTO SECOND OR THIRD GEAR - I HAD TO PARK CAR, SHUT OFF AND RESTART. DID SAME THING COUPLE DAYS LATER AND MY ENGINE LIGHT CAME ON. HAD MY MECHANIC CHECK THE CODE AND IT IS SOMETHING TO DO WITH THE TRANSMISSION. THE CAR JUST HIT 90,000 MILES. I HAVE ALREADY HAD THE WATER PUMP REPLACED, FRONT AND BACK BRAKES, PADS, ROTORS AND CALIPERS REPLACED. THIS CAR IS A PIECE OF GARBAGE.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - ANTOICH, CA

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED A CLICKING CHIME ACTIVATED AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - ARLINGTON HEIGHTS, IL

    DASH GOES DARK, CAR DIES WITH NO WARNING. LOSS OF STEERING. 1ST TIME HAPPENED LEAVING PARKING LOT ONTO BUSY ROADWAY. CARS DIRECTLY BEHIND ABLE TO SWERVE AROUND ME. ABLE TO START UP IMMEDIATELY. OCCURS RANDOMLY WITHOUT WARNING. DEALER REPLACED SPARKPLUGS 5/2013. STILL OCCURS. AGAIN RANDOMLY AND VERY DANGEROUS. CAR DIED WHILE DRIVING 8/5/2014 ON DIRT ROAD AT APPROX. 30 MPH. TOOK BACK TO DEALER THEY WERE UNABLE TO DIAGNOSE. CALLED DODGE TO REPORT PROBLEM AND INQUIRE ANY RECALL. I WAS TOLD DOES NOT APPLY TO MY VIN#. EXTREMELY DANGEROUS TO DIE WITHOUT NOTICE WHILE DRIVING. OCCURRENCE SOMETIMES CAN BE DAYS APART OR MONTHS APART. CONTINUES TO HAPPEN RANDOMLY WITHOUT ANY NOTICE, CAR DIED WHILE DRIVING ON HIGHWAYS 6/10/14 AND 7/22/14. ONCE AGAIN CONTACTED DODGE. I WAS TOLD THERE IS POTENTIAL RECALL FOR IGNITION ON DODGE JOURNEY MANUFACTURED AT SAME TIME AS MINE, BUT THEY HAVE NOT EXPANDED RECALL YET. TOOK BACK TO DEALER 7/24/14-7/26/14 UNABLE TO DIAGNOSE(NO TIME). SUGGESTED I BRING BACK. BROUGHT BACK TO DEALER 8/11/14-8/14/14. STILL UNABLE TO DIAGNOSE. DODGE CUSTOMER SERVICE TELLS ME IF HAPPENS MORE OFTEN TO BRING BACK. EVERY OCCURRENCE IS POTENTIAL HAZARD. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - RANDOLPH, MA

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER NUMEROUS ATTEMPTS. ON TWO SEPARATE OCCASIONS, THE BATTERY HAD TO BE JUMPSTARTED IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 09/22/2014*LJ UPDATED 2/23/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE