2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - YORBA LINDA, CA

    WHILE DRIVING ON THE FREEWAY @ ABOUT 70 MPH SUDDENLY THE STEERING LOCKED UP AND THERE WAS NO POWER. WHILE I WAS TRYING TO MERGE OVER TO THE SIDE OF THE FREEWAY( I HAD TO CROSS 3 LANE, I WAS ALMOST HIT BY MULTIPLE CARS. I HAD NO CONTROL OF THE CAR. I MANAGED TO GET OFF TO THE SIDE OFF THE FREEWAY AND HAPPENED TO LOOK DOWN TO SEE THE IGNITION KEY TURNED TO THE OFF POSITION. I DONT HAVE ANY OTHER KEYS ATTACHED TO IT BECAUSE I HAD JUST HAD THE STARTER REPLACED MAYBE 1 WEEK BEFORE & WAS ADVISED NOT TO. I STARTED THE CAR THINKING MAYBE IT WAS A FREAK THING AND IT WOULDNT HAPPEN AGAIN. IT DID 2 DAYS LATER. THIS TIME I WAS APPROACHING AN INTERSECTION TURNING LEFT ON A GREEN ARROW. JUST AS I STARTED TO TURN THE CAR TURNED OFF MAKING IT VERY DIFFICULT TO TURN AND BARELY MISSED A GROUP OF PEOPLE ON THE SIDEWALK WHERE MY CAR ENDED UP BEFORE STOPPING. I HAD THE CAR TOWED TO THE SERVICE CENTER THE DEALERSHIP I BOUGHT THE CAR FROM. THIS WAS NOT A DODGE, CHRYSLER, OR JEEP DEALERSHIP EITHER. I WAS TOLD THAT RWI MODULE HAD TO BE REPLACED AND IT WAS NOT COVERED UNDER MY WARRANTY AND DODGE WOULD NOT COVER IT EITHER. WHILE THE CAR WAS BEING REPAIRED I CAME ACROSS RECALL L25. BUT WAS TOLD MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. THE CAR WAS IN THE REPAIR SHOP FOR 5 DAYS. IT COST ME OVER $600. THE DAY I PICKED THE CAR UP I CAME ACROSS DOCUMENTATION OF THE EXPANSION TO THE L25. I WAS THEN AGAIN TOLD THE VIN WAS NOT PART OF THE RECALL & AN INVESTIGATION WAS BEING DONE AND EVENTUALLY THE VIN WOULD BE IN THE RECALL BUT I COULD NOT BE GIVEN A DATE AS TO WHEN THIS WOULD HAPPEN. I CALLED DODGE CORPORATE OFFICES AND WAS TOLD THE SAME THING. I FEEL LIKE I OWN A COFFIN ON WHEELS. . ALL IN ALL I HAVE HAD THIS CAR IN FOR REPAIR FOR THE KEY TURNING TO THE OFF POSITION 3 TIMES NOW. SOMETHING NEEDS TO BE DONE NOW BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED IN A CRASH BECAUSE OF THIS DEFECTIVE PART. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY AWD
    - NEW CASTLE, DE

    7/10/14CAR SHUT OFF, COULDN'T STEER OR USE BRAKES. ETC LIGHT CAME ON. READ MANUAL AND FOLLOWED THE DIRECTIONS. 7/11/2014VEHICLE BEHAVIOR REPEATED. TOWED TO DODGE DEALER TO BE REPAIRED. NEXT DAY SAME THING HAPPENED. TOWED TO DODGE DEALER AGAIN...ETC REPLACED. 8/3/2014 HAPPENED ALL OVER AGAIN. CAR AT DODGE DEALERSHIP. STRANDED WITH YOUNG KIDS IN CAR IS SCARY AND FRUSTRATING ENOUGH BUT TO HAVE THIS HAPPEN THREE TIMES IN LESS THAN 30 DAYS? THANK GOD FOR THE EXTENDED WARRANTY AT LEAST. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - AUGUSTA, ME

    WHEN BRAKES ARE APPLIED, THE STEERING WHEEL SHAKES SO BAD THAT I AM AFRAID OF LOSING CONTROL OF THE VEHICLE. NO ONE ELSE WANTS TO DRIVE IT AND I ONLY DARE TO DRIVE IT BACK AND FORTH TO WORK WHICH IS LESS THAN 7 MILES AND SPEED LIMITS DO NOT EXCEED 35 MPH. I HAVE HAD BRAKES REPLACED TWICE SINCE I BOUGHT IT IN 2011 AND NOW IT NEEDS THEM AGAIN. I HAD TO REPLACE ALL 4 TIRES WITH LESS THAN 20,000 MILES ON THEM. COST WAS OVER $1300.00. WHAT CAN I DO WITH THIS LEMON? ALSO, WHEN IT RAINS, THE DRIVER'S SIDE REAR DOOR FILLS WITH WATER.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2009 DODGE JOURNEY
    - INTERSECTION CITY, FL

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE BRAKE PAD DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE VEERED TO THE LEFT AND THE CONTACT MANAGED TO STOP THE VEHICLE WITH THE REMAINING THREE BRAKE PADS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND ALL FOUR BRAKE PADS WERE REPLACED. THREE MONTHS LATER, THE BRAKE PADS NEEDED TO BE REPLACED AGAIN, AS WELL AS THE ROTORS. THE BRAKE PADS WERE REPLACED ELEVEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR SUCCESSFULLY REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - INTERSECTION , FL

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND ALL OF THE CYLINDERS CEASED IN THE ENGINE. THE CHECK ENGINE AND TIRE AIR PRESSURE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 161,414.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - HUTCHINSON, MN

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN ON INTERMITTENTLY. THE CONTACT MENTIONED THAT WHILE ATTEMPTING TO START, THERE WOULD BE AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS ONLY ABLE TO START WHEN IN NEUTRAL. THE VEHICLE WAS TAKEN TO A DEALER AND THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - INDIANAPOLIS, IN

    THE ORC MODULE WENT OUT THAT CONTROLS THE SAFETY FEATURES OF MY VEHICLE. FOR EXAMPLE, AIR BAGS AND SEAT BELTS. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - KENOSHA, WI

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN THE CONTACT STARTED THE VEHICLE, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. IN ADDITION, BOTH FRONT POWER WINDOWS FAILED TO OPERATE WHEN ENGAGED. THE FAILURES WERE SPORADIC. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - SILVERTON, OR

    THE BRAKES AND ROTORS HAVE NEEDED TO HAVE WORK SEVERAL TIMES AND NEEDS TO BE TAKEN IN FOR THE SAME THING ABOUT EVERY 2-4 MONTHS. THIS IS A MANUFACTURER DEFECT PER THE MANUFACTURER. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - NEWBERN, TN

    I WAS DRIVING THERE WAS A LOUD POP, I DIDN'T KNOW WHAT IT WAS UNTIL I TRIED TO STOP. I BARELY HAD ANY BRAKES THE BRAKE PAD HAD BROKEN SO I HAD TO HAVE BRAKES PUT ON IT. I HAD JUST PURCHASED THE VEHICLE ALREADY HAVING TO PUT BRAKES ON AT 33000 MILES I THOUGHT SOMETHING MAY BE WRONG BUT DIDN'T KNOW FOR SURE. EVER SINCE THEN I HAVE TO PUT BRAKES EVERY 3000 MILES AND ROTORS TOO SOME TIMES. SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE SOMEONE GETS HURT OR KILLED, I KNOW THERE HAVE BEEN SEVERAL COMPLAINTS ABOUT THEM. *TR

    Source: NHTSA WEB SITE