2010 DODGE JOURNEY Complaints
View complaints related to 2010 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,050 complaints submitted for the 2010 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 DODGE JOURNEY- WAHIAWA, HI
I JUST BOUGHT A 2010 DODGE JOURNEY FOR MY FAMILY ONE MONTH AGO AND THE BRAKES ARE ALREADY GIVING ME PROBLEMS. THE BRAKES WERE FINE WHEN I FIRST BOUGHT THE VEHICLE ONE MONTH AGO. I AM HAVING SEVERE VIBRATIONS IN THE STEERING WHEEL AS A RESULT OF THE ROTORS BEING WARPED. THE CAR ONLY HAS ABOUT 22600 MILES ON IT AND THE ROTORS SHOULD NOT BE WARPED AT THIS POINT IN THE CAR'S LIFE. WHEN BRAKING DOWN STEEP HILLS, THE CAR VIBRATES SO BAD THAT IT SOUNDS LIKE AN 18-WHEELER USING ITS JAKE BRAKE DOWN A HILL. I READ ONLINE AFTER THE PROBLEM STARTED AND DODGE HAS 2 LAWSUITS AGAINST THEM FOR INADEQUATE BRAKES IN THE DODGE JOURNEY. I AM EXTREMELY ANGRY THAT I JUST BOUGHT THIS CAR BASED ON IT'S MANY SAFETY OPTIONS AND NOW I AM HAVING THESE PROBLEMS THAT COULD PUT MY FAMILY IN DANGER OR COST ME A GREAT DEAL OF MONEY. *TT
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- CHESTERFIELD, MI
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WHILE DRIVING OVER A RAILROAD TRACK. THE VEHICLE WAS RESTARTED AND TAKEN TO THE DEALER WHO ADVISED THAT THE IGNITION SWITCH WAS THE CAUSE OF THE STALLING AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE IGNITION SWITCH BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE CONTACT STATED THAT THE DEALER COULD NOT IDENTIFY THE PROBLEM AND THE DIAGNOSTIC TEST DID NOT SHOW ANY FAILURE CODES. THE CONTACT BELIEVED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 12,150.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE JOURNEY- LINDEN, MI
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE WHEELS WOULD SHAKE ABNORMALLY WHEN DECELERATING. THE CONTACT STATED THE FAILURE WOULD ALSO OCCUR WHEN THE CONTACT DECELERATED AND ATTEMPTED A TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE SHAKING WAS CAUSED BY THE FRONT BRAKES AND ROTORS. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT BECAUSE OF THE MILEAGE OF THE VEHICLE. THE FAILURE MILEAGE WAS 14,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE JOURNEY- CHICAGO, IL
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT ALL OF THE ELECTRICAL COMPONENTS INCLUDING THE RADIO, TURN SIGNALS, POWER WINDOWS AND LOCKS WOULD FAIL INTERMITTENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 50,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE JOURNEY- BAKERSFIELD, CA
2010 DODGE JOURNEY. CONSUMER STATES PROBLEM WITH BRAKES AND ROTORS *TGW A FEW DAYS AFTER PURCHASING THE VEHICLE, IT NOTICEABLY SHOOK WHEN THE BRAKE WAS APPLIED GOING DOWN A HILL. THE SHAKING WAS ESPECIALLY NOTICEABLE IN THE STEERING WHEEL AND BRAKE PEDAL. THE CONSUMER TOOK THE VEHICLE TO THE DEALER ABOUT THE PROBLEM AND THE DEALER STATED NOTHING WAS WRONG AND THEY DECLINED TO MAKE ANY REPAIRS. AFTER TWO MONTHS OF COMPLAINING, THE DEALER FINALLY CONFIRMED THERE WAS A PROBLEM WITH THE FRONT AND REAR ROTORS. THEY DETERMINED THE ROTORS WERE OUT OF SPECIFICATION. THEY CUT THE FRONT ROTORS AND RESURFACED THE REAR ROTORS UNDER WARRANTY. THE PROBLEM SUBSIDED FOR A WHILE, BUT DID NOT RESOLVE IT. A FEW MONTHS LATER, THE CONSUMER RECEIVED A CALL FROM CHRYSLER STATING THERE WAS A PROBLEM WITH THE BRAKES AND ROTORS AND THEY WOULD REPLACE THEM IF THE CONSUMER PAID A WARRANTY DEDUCTIBLE OF $100. THE REAR BRAKES AND ROTORS HAD TO BE REPLACED IN JUNE 2011. THE CONSUMER RECEIVED A LETTER FROM CHRYSLER WHICH STATED THE WARRANTY WAS BEING EXTENDED FOR THE FRONT BRAKE COMPONENTS ONLY. THE CONSUMER STATED THE BRAKE AND ROTOR PROBLEMS HAVE NOT BEEN RESOLVED DESPITE NUMEROUS ATTEMPTS ON HIS PART. *JB
Source: CONSUMER LETTER -
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2010 DODGE JOURNEY- GOODRICH, MI
WHEN APPLYING BRAKES, ROTORS GRIND AND THE STEERING WHEEL STARTS TO SHAKE. HAVE ONLY OWNED THE CAR FOR ABOUT A YEAR AND A HALF AND THESE PROBLEMS SHOULD NOT BE HAPPENING YET. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- BEDFORD, OH
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING 6 MPH ATTEMPTING A TURN WHEN THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE AND WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 6,551. UPDATED 09/29/2011 *LN *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE JOURNEY AWD- SPOTSYLVANIA, VA
WHEN DRIVING AT HIGHWAY SPEEDS 65-75 MPH AND HAVING TO BRAKE HARD THE STEERING WHEEL AND BRAKE PEDALS BEGIN TO VIBRATE VIOLENTLY AND THE BRAKES FEEL AS THOUGH THEY ARE NOT WORKING CORRECTLY? 2010 DODGE JOURNEY SXT WITH CURRENTLY 24K MILES. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY AWD- DAKOTA, MN
WENT ON A VACATION TO YELLOWSTONE NATIONAL PARK. ALL THE WAY OUT HAD INTERMITENT PULSATION OF THE STEERING WHEEL WHEN BRAKING AT HIGHWAY SPEEDS. FRONT DISCS AND BRAKE PADS WERE REPLACED BY DEALER AT 11921 MILES BECAUSE OF WARPED ROTORS.AFTER MANY MORE COMPLAINTS OF PULSATIONS WHEN BRAKING THE DEALER REPLACED THE REAR DISCS AND PADS AT 23184 MILES, ACCOUNT WARPED ROTORS. SO AFTER 6 1/2 MONTHS ( OCTOBER 10 ) THE FRONT ROTORS WERE WARPED AND 10 MONTHS LATER ( AUGUST 8, 2011 ) THE REAR ROTORS WERE WARPED. THE PULSATION HAS HAPPENED AGAIN ALREADY AND IT IS ONLY AUGUST 22 2011.EACH TIME I TAKE THE CAR IN FOR THE PULSATION PROBLEM THE DEALER SAYS HE TAKES IT FOR A RIDE AND FINDS NO PROBLEM. EACH TIME IT HAS HAD THE SAME MILEAGE IN AS THE MILEAGE OUT. I DON'T THINK THE DEALER EVEN TOOK IT FOR A RIDE BECAUSE HE ALREADY KNEW WHAT THE PROBLEM WAS.
Source: PORTABLE SAFETY COMPLAINT FORM -
2010 DODGE JOURNEY- INDIANAPOLIS, IN
I PURCHASED MY 2010 DODGE JOURNEY SXT IN OCT 2010. THE VEHICLE HAS DIED (ELECTRICAL PROBLEM) NUMEROUS TIMES WHILE DRIVING THE VEHICLE AT SPEEDS UP TO 70; HOWEVER, AS LOW AS 10. I HAVE TAKEN THE VEHICLE IN FOUR TIMES AND THEY HAVEN'T BEEN ABLE TO REPLICATE THE ERROR AND HAVE SENT ME HOME WITH THE VEHICLE. IT HAPPENED AGAIN ON FRIDAY AND I WAS IN THE MIDDLE OF TRAFFIC AND NARROWLY ESCAPED AN ACCIDENT. I WAS ABLE TO PUT THE VEHICLE IN NEUTRAL AND COAST TO THE SIDE OF THE ROAD. MY CHILDREN WERE IN THE VEHICLE AND I WORRY THAT WE ALL WILL BE KILLED. THIS TIME ALL OF THE LIGHTS CAME ON THE DASH AND THE VEHICLE STOPPED. PREVIOUSLY THERE WAS NO FOREWARNING. I TOOK THE VEHICLE IN 02/11, 03/11, 04/11 AND 06/11 AND THE ISSUES HAVE NOT BEEN RESOLVED. I HAVE READ SEVERAL BLOGS REPORTING THE SAME PROBLEM AND NO RECOURSE HAS BEEN DONE TO REPAIR THE VEHICLE. I'M WORRIED ABOUT THE SAFETY OF MY FAMILY AND OTHERS. *TR
Source: NHTSA WEB SITE