2009 DODGE JOURNEY AWD Complaints

View complaints related to 2009 DODGE JOURNEY AWD. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2009 DODGE JOURNEY AWD. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY AWD
    - CHESTER, VA

    MY TEENAGE DRIVER WAS ON THE HIGHWAY AND HAD COMPLETE LOSS OF POWER, SHE MANAGED TO PULL TO SIDE OF HIGHWAY. THE VEHICLE STARTED RIGHT UP AND WE MERGED BACK ON THE HIGHWAY ONLY TO HAVE A COMPLETE LOSS OF POWER AGAIN. WE TURNED THE CAR OFF AND WAITED 10 MINUTES. THE CAR STARTED AND WE MADE IT HOME. TWO DAYS LATER WHILE ON A RURAL ROAD THE VEHICLE SHUT OFF AGAIN. ALL WIRES AND CONNECTIONS CHECKED OUT TIGHT. WAITING TO HAVE IT TOWED AS DON'T WANT TO RISK AN ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY AWD
    - TAYLOR, PA

    I AM A LICENSED COMMONWEALTH OF PENNSYLVANIA CERTIFIED STATE INSPECTION MECHANIC. I JUST ENCOUNTERED A VERY DANGEROUS SITUATION WITH A CUSTOMERS 2009 DODGE JOURNEY AWD VEHICLE TODAY, JULY 14, 2012. I WANTED TO BRING THIS TO THE ATTENTION OF THE PROPER AUTHORITY, WITH THE HOPE THAT THIS COULD BE INVESTIGATED IN DETAIL TO PREVENT A POTENTIAL FATALITY OR A NUMBER OF THEM.TODAY A REGULAR CUSTOMER OF MINE, ARRIVED AT MY FACILITY WITH A FLAT TIRE, AFTER FURTHER INSPECTION; I NOTICED THE VALVE STEM WAS MISSING ( ON THE 2009 JOURNEY AND MANY NEW VEHICLES THIS IS A " TPMS" - TIRE PRESSURE MONITOR SENSOR) THE CUSTOMER WAS DRIVING AT APPROX. 30 MPH AND NOTICED THE LIGHT COME UP ON THE DASH AND WITHIN SECONDS HER TIRE WAS FLAT, NOTHING WAS HIT, NO JOLT, NO WARNING, JUST POOF, THE TIRE WENT FLAT. LUCKILY SHE WAS DRIVING AT A LOW RATE OF SPEED ON A RURAL ROADWAY AND WAS ABLE TO STOP THE VEHICLE AND EXIT TO SAFETY WITH HER CHILDREN. ONCE I DISMOUNTED THE TIRE, I FOUND THE TPMS ON THE INSIDE OF THE TIRE LEAVING JUST A HOLE IN THE RIM, HENCE THE LOSS OF AIR PRESSURE. THE THREADS ON THE TPMS WERE COVERED WITH OXIDATION AND NO RETAINING NUT WAS FOUND,THE STEM WAS NOT BROKEN, ALTERED OR VANDALIZED, IT JUST CAME UNATTACHED. THE THREADS WERE OXIDIZED SO BADLY THAT ANOTHER RETAINER COULD NOT BE THREADED ON, SO I REPLACED THE TPMS WITH A NEW ONE. AFTER INSTALLING THAT TIRE, I WENT TO TEST THE AIR PRESSURE IN THE OTHER FRONT TIRE, AS I GENTLY PLACED THE PRESSURE GAUGE ON THE TPMS VALVE STEM TO CHECK THE PRESSURE, POOF THAT TPMS WENT RIGHT THRU THE RIM; THE RETAINING NUT SHATTERED AND BROKE INTO PIECES, QUICKLY CAUSING A MASSIVE AND RAPID LOSS OF PRESSURE.IT IS MY OPINION THAT, HAD THE VEHICLE BEEN TRAVELING FASTER, A VEHICLE OWNER WOULD BE LEFT IN A VERY BAD SITUATION, PERHAPS CAUSING A LOSS OF CONTROL AND A POTENTIAL FATALITY. TPMS SENSORS NEED TO BE INSPECTED OR RECALLED TO PREVENT DEATH. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY AWD
    - ALPHARETTA, GA

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT HE ATTEMPTED TO START THE VEHICLE, BUT IT WOULD NOT START. THE CONTACT STATED THAT HE TRIED TO START IT SEVERAL TIMES UNSUCCESSFULLY. THE VEHICLE SUCCESSFULLY STARTED APPROXIMATELY ONE DAY LATER. AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE FAILURE MAY BE DUE TO THE STARTER. THE CONTACT WAS ADVISED TO BRING THE VEHICLE IN FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,000. SM.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY AWD
    - MURFREESBORO, TN

    I HAVE HAD OUR DODGE JOURNEY AWD SINCE FEB 2009; TO DATE WE HAVE HAD TO REPLACE ROTATERS AND BRAKES THREE TIMES ALONG WITH TWO SETS OF TIRES. I AM GETTING READY TO BE FORCED TO REPLACE THEM AGAIN (4TH TIME) AS WELL AS THE TIRES. I BOUGHT THE DODGE BECAUSE I THOUGHT IT WAS A GOOD SAFE/LOW MAINTENANCE CAR. I WILL NEVER PURCHASE ANOTHER DODGE IF I SURVIVE THIS ONE! DODGE DOESN'T CARE AND ADVISES THAT IT IS "NORMAL" WEAR! THIS CAR NEEDS TO BE RECALLED BEFORE SOME ONE IS HURT! *JS

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY AWD
    - OAK HILL, OH

    I HAVE AN 09 JOURNEY AWD SXT AND HAVE HAD TROUBLE WITH BRAKES INTERIOR PLASTIC PARTS BREAKING OIL LEAKS ENGIN NOT STARTING . BRAKE ROTORS AND PADS ON FRONT REPLACED THREE TIMES WINDSHIELD WIPERS REPLACED TWICE CAN'T BUY REAR WIPER SO HAD TO MAKE ONE. HAVE HAD IT IN SHOP FOR WINDOWS AND DOORLOCKS NOT WORKING RIGHT AND STILL DON'T.TIRES WORN OUT AT AROUND 30,000 MILES AND COST 1,500 TO REPLACE. AM NOW HAVING PROBLEM WITH RADIO . I HAVE HAD MY CAR TO THE DEALER MULTIPLE TIMES AND STILL HAVE ALL THE SAME PROBLEMS. I BOUGHT THIS CAR NEW IN JULY 09 IT NOW HAS 34,487 MILES ON IT SOON MY WARRANTY WILL RUN OUT . THIS HAS BEEN THE WORST VEHICLE I HAVE EVER OWNED IT IS A '' LEMON. '' *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY AWD
    - WRIGHTWOOD, CA

    APPROXIMATELY EVERY 15-20K MILES, THE BRAKE SYSTEM AND TIRES WEAR COMPLETELY, REQUIRING FULL REPLACEMENT. CHRYSLER/DODGE IS AWARE, BUT CHOOSES TO OFFER ONLY MINOR ASSISTANCE, AND PITHY EXCUSES, EVEN GOING SO FAR AS TO BLAME IT ON "WOMEN DRIVERS". *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY AWD
    - FORT WAYNE, IN

    WHEN I TURN A CORNER OR HIT A BUMP OR JUST DRIVING DOWN THE STREET, THE IGNITION WILL TURN OFF AND THE CAR WON'T RUN. ONCE I HAVE IT STOPPED AND PUT IN PARK I CAN RESTART THE VEHICLE. HOWEVER, LATELY WHEN I TURN THE KEY TO START THE CAR, THE KEY WILL SWITCH BACK TO THE OFF POSITION. I HAVE HAD THIS ISSUE MORE THAN ONCE. *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY AWD
    - OMAHA, NE

    I BOUGHT MY CAR USED IN FEBRUARY 2011 WITH 26000 MILES ON IT. SINCE THEN, I HAVE PUT 10,000 MILES ON IT AND HAVE HAD TO REPLACE THE FRONT AND REAR BRAKE PADS AND ROTORS TWICE. THE BRAKES WEAR PREMATURELY AND MAKE A LOUD GRINDING NOISE THAT YOU CAN FEEL IN THE BRAKE PEDAL. THE DEALERSHIP NEEDS TO RECALL THE FAULTY BRAKE SYSTEM ON THESE VEHICLES. I CAN'T CONTINUE TO PAY $600+ EVERY 6 MONTHS ON BRAKES. THIS IS RIDICULOUS! *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY AWD
    - LAKE ARIEL, PA

    ROTORS WARPED. HAD TO REPLACE FRONT ROTORS AND PADS ON 1/26/10 - 21,624 MILES, 8/6/11 - 29,723 MILES, 8/16/11 - 45,561 MILES. REPLACED REAR ROTORS AND PADS 2/23/11 - 38,529 MILES. VEHICLE WOULD SHAKE AND SHIMMY DUE TO WARPED ROTORS. RESULTED IN PREMATURE WEAR AND REPLACEMENT OF TIRES AT 38,529 MILES. OUT-OF-POCKET COSTS TO ME: $739.13 FOR ROTORS AND PADS, $910.30 FOR TIRES. LAST SET OF REPLACEMENT ROTORS, ORDERED ON INTERNET, CAME WITH LIFETIME WARRANTY AGAINST WARPING AND CRACKING. WHY CAN'T DODGE/CHRYSLER CORP. COME UP WITH RELIABLE BRAKE COMPONENTS AND PROPERLY ENGINEERED BRAKING SYSTEM FOR A VEHICLE OF THIS WEIGHT? *TR

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY AWD
    - BIRMINGTON, IL

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE PROFUSELY WHEN DRIVING 50-60 MPH. THE DEALER DIAGNOSED THAT THERE WAS A MISFIRE IN CYLINDER FIVE AND REPAIRED THE FAILURE BY CLEARING OUT THE CARBON CORROSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 32,600. KMJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE