2009 DODGE JOURNEY AWD Complaints

BRAKE JUDDER ON 2009 DODGE JOURNEY WITH 15K MILES. REQUIRED ROTOR AND PAD REPLACEMENT DUE TO SAFETY CONCERNS REGARDING STOPPING. ROTORS PROVEN TO BE WARPED. *TR

ON MY 2009 DODGE JOURNEY SXT 4 DOOR SUV I HAVE HAD CONSTANT BRAKE PROBLEMS. HAD TO INITIALLY GET THE FRONT BREAKS REPLACED AT 16,000 MILES AND AM NOW TAKING IT BACK IN TO GET THEM REPLACED AGAIN AT 25,000 MILES ONLY A FEW MONTHS LATER. THIS IS RIDICULOUS! I DON'T RIDE MY BRAKES AT ALL! BRAKES SHOULD NOT NEED TO BE REPLACED THIS OFTEN ON A VEHICLE. PLEASE MAKE DODGE TAKE RESPONSIBILITY AND REPLACE EVERY BRAKE ON EVERY MODEL AND REFUND ALL OF US WHO HAVE HAD TO DEAL WITH THIS! THIS IS OUR FAMILIES LIVES AT STAKE IF THE BRAKES FAIL, SOMEONE NEEDS TO BE HELD ACCOUNTABLE!! *TR

I WAS DRIVING 2009 DODGE JOURNEY SOMETHING SMELLED LIKE IT WAS BURNING BY THE TIME I COULD SAFELY PULL THE VEHICLE OVER THE FRONT END AND THE ENGINE HAD LOCKED UP THERE WAS SMOKE COMING IN THROUGH VENTS UNDER THE HOOD AND OUT THE EXHAUST. CALLED 911 FOR ELECTRICAL HARNESS AND ENGINE COMPARTMENT FIRE. ALL APPROPRIATE PEOPLE RESPONDED AND PUT THE FIRE OUT SAFELY. THE FAILURE OBVIOUSLY OCCURRED ONLY ONCE AND STILL WAITING ON THE INSURANCE COMPANY TO DECIDE IF THE VEHICLE IS TOTALED OR NOT. THE CAR HAD BEEN INTO THE SHOP FOR ENGINE TICK UPON START AND TOLD BY DODGE THAT IT WAS NORMAL BECAUSE THAT IS HOW THE SENDING UNIT FOR THE OIL WAS BUILT. CALLED MY VIN NUMBER IN FOR RECALLS AS I DID NOT BUY IT BRAND NEW WAS TOLD BY DODGE THAT THE WIRING HARNESS AND TRANSAXLE DID NOT APPLY TO MY VEHICLE. STILL WAITING ON INSURANCE AS I SAID BUT ITS KIND OF CURIOUS THAT THIS SPECIFIC FAILURE WOULD SOUND VERY MUCH LIKE THE RECALL NOTICES. *TR

I JUST PURCHASED A 2009 DODGE JOURNEY AT ROYSTON DODGE IN MORRISTOWN TN. MY FAMILY AND I WERE DRIVING DOWN THE HIGHWAY AND THE TIRE PRESSURE SENSOR WENT OFF. I NOTICED THAT MY RIGHT FRONT TIRE WAS LOW AND WHEN I STARTED TO INFLATE IT THE VALVE STEM POPPED OFF IN MY HAND. THIS WOULD HAVE BEEN A DEFINITE FATALITY. *TR

I PURCHASED MY JOURNEY IN MARCH 08. I HAVE 17,000 MILES ON IT AND I HAD TO HAVE THE REAR BRAKE PADS REPLACED. I HAD BEEN NOTICING A HOT SMELL COMING FROM MY CAR FROM TIME TO TIME, BUT UNTIL I WALKED BY MAY REAR TIRE I DID NOT KNOW WHERE THE SMELL WAS COMING FROM. WHEN I BET DOWN TO INVESTIGATE THE SMELL MY REAR WHEELS WERE SO HOT I COULD NOT TOUCH THE WHEELS. THE SMELL WAS NOT A HOT BREAK SMELL BUT A DIFFERENT ONE. I CONTACT MY DEALERSHIP AND THEY HAD ME BRING IT RIGHT IN. AFTER EVALUATING THE PROBLEM THEY TOLD ME IT IS A DESIGN ISSUE WITH THE JOURNEY AND A COUPLE OTHER MODELS. WHAT WAS HAPPENING WAS THE BREAKS WERE OXIDIZING AND THE CALIPERS WOULD RELEASE, BUT THE BRAKE PADS WOULD NOT. SO THE BRAKE PADS WERE CONSTANTLY RUBBING THE ROTORS. THEY SAID THEY HAVE SEEN THIS ISSUE MANY TIMES BEFORE BUT CHRYSLER WAS NOT ADDRESSING THE ISSUE. MY DEALERSHIP TREATED ME WELL, BUT THIS ISSUE SHOULD BE REMEDY. I CALLED THE RECALL DEPARTMENT AND THEY STATED THERE WERE NO RECALLS FOR THIS MATTER, BUT ADVISED ME TO GO TO NHTSA.GOV AND STATE MY COMPLAINT. THEY WILL NOT START AN INVESTIGATION INTO THIS MATTER UNTIL THEY RECEIVE A LARGER CONSENSUS OF COMPLAINTS. THE DEALERSHIP SAID THIS WOULD BE AN ONGOING ISSUE FOR THE LIFE OF THE CAR. *TR

I HAVE A 2009 DODGE JOURNEY THAT I PURCHASED IN JUNE 2008. I HAVE HAD SO MANY PROBLEMS WITH THE BRAKES (FRONT AND BACK) OF MY CAR. I HAD PROBLEMS EVER SINCE I WAS AT 9,000 MILES. IT'S CRAZY.. .THE DEALERSHIP KEPT "FIXING" THE PROBLEM, SUPPOSEDLY BUT I HAD TO TAKE MY CAR IN THERE AT LEAST FOUR DIFFERENT TIMES BEFORE MY CAR EVEN HIT 20,000 MILES. I FILES A COMPLAINT AT CHRYSLER... THEY DIDN'T SEEM TO CARE... AND TOOK IT UPON MYSELF TO GO TO ANOTHER DODGE DEALERSHIP TO SEE IF THEY SAW THE SAME PROBLEMS AND THEY (WITH THE COOPERATION OF CHRYSLER'S COMPLAINT DEPARTMENT) TOOK CARE OF IT FREE OF CHARGE. I HAD TO SWITCH DEALERSHIPS BECAUSE THE ORIGINAL DEALER HAD ENOUGH AND WOULDN'T FIX IT FOR FREE ANYMORE. IT WAS OBVIOUSLY NOT MY FAULT! I QUESTIONED WHETHER THEY WERE EVEN FIXING IT AT ALL. I HAVE TO CHANGE MY BACK BRAKES NOW, YET AGAIN! IT'S TOO MUCH MONEY FOR A PRETTY NEW CAR, BARELY 2 YEAR OLD. I TOLD THEM TO TAKE MY CAR BACK AND NEVER HEARD ANYTHING MORE ABOUT IT... I WOULD LOVE TO GIVE IT BACK... AND I HOPE THEY RECALL THEM SOON! *TR

TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE 3 MPH IN HIS GARAGE, HE SMELLED A BURNING ODOR. A FEW WEEKS LATER AFTER DRIVING FIFTEEN MILES AT A TRAFFIC LIGHT, HE SMELLED SMOKE AND SAW IT BEHIND THE LEFT FRONT WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER STATED THAT THEY WERE WAITING FOR FURTHER INSTRUCTIONS REGARDING THE FAILURE FROM THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 5,300. THE POWER TRANSFER SEAL UNIT WAS REPLACED. UPDATED 11/12/10

2009 DODGE JOURNEY SXT AWD. FRONT BRAKE SYSTEM. HAD VIBRATION IN FRONT END, DEALERSHIP TOLD ME IT WAS RUST FROM BEING PARKED OUTSIDE AND THAT THE TECHNICIAN HAD SANDED IT OFF. THIS DID NOT CORRECT THE PROBLEM THAT I FELT WERE WARPED ROTORS. I TOOK A TRIP TO MECHANICSBURG, ABOUT 350 MILES FROM HOME, AND UPON RETURN MY BRAKES ARE "TOAST". PADS, ROTORS AND WHO KNOWS WHAT ELSE ARE ALL GOING TO HAVE TO BE REPLACED AT A SIGNIFICANT COST TO ME; MORE THAN $400.00 (US) IN THIS ECONOMY. I BOUGHT AN AMERICAN CAR TO DO MY PART FOR THE ECONOMY. I THINK I AM GOING TO REGRET THIS PURCHASE. I TRADED MY 2001 LAND ROVER IN FOR THIS. *TR

AT 8234 MILES I TOOK MY 2009 DODGE JOURNEY AWD TO THE DEALERSHIP WITH SLIGHT PULSATION WHILE BRAKING AND THE DEALERSHIP RESURFACED THE FRONT ROTORS. AT 11156 THE CAR WENT IN FOR BRAKE ISSUES AND THE DEALERSHIP REPLACED THE FRONT BRAKE PADS. AT 11574 THE CAR WENT IN ONCE AGAIN FOR BRAKE VIBRATION AND THE DEALERSHIP REPLACED BOTH FRONT ROTORS. AT 16049 THE REPLACED ROTORS WERE RESURFACED. AT 17669 AGAIN FOR BRAKE VIBRATION BUT THE DEALERSHIP COULD NOT DUPLICATE PROBLEM. AT 20554 THE FRONT ROTORS WERE REPLACED ONCE AGAIN. AT 23669 THE 2ND SET OF ROTORS WERE RESURFACED. AT 24944 THE ROTORS AGAIN WERE REPLACED FOR THE 3RD TIME. NOW IT SEEMS TO ME THIS MIGHT BE A DEFECT ON THE BRAKES, BUT ACCORDING TO THE DISTRICT MANAGER AT CHRYSLER IT IS MY DRIVING THAT IS CAUSING THE BRAKES TO GET BAD. I HAVE BEEN LUCKY THAT DODGE HAS NOT CHARGED ME UP UNTIL THIS WEEK. DODGE WILL NO LONGER REPAIR THE BRAKES BECAUSE ACCORDING TO THE DISTRICT MANAGER "IT IS NOT THE CAR, BUT MY DRIVING". I CURRENTLY HAVE 25K MILES AND HAVE GONE THROUGH 3 SETS OF ROTORS (AND STILL VIBRATES) AND BELIEVE ME I DO NOT RIDE THE BRAKES AS THEY CLAIM. *TR

WHILE MAKING A TURN THERE WAS A LOUD BANG FROM THE UNDER THE ENGINE AREA. AFTER THAT THE CAR WOULD NOT MOVE, HAD TO BE TOWED TO DEALER. DEALER REPLACED PTO UNIT. IF THIS HAD HAPPENED ON THE FREEWAY THERE MIGHT HAVE BEEN A REAR END COLLISION. *TR