2010 DODGE JOURNEY AWD Complaints

View complaints related to 2010 DODGE JOURNEY AWD. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2010 DODGE JOURNEY AWD. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 DODGE JOURNEY AWD
    - LINCOLN, NE

    WHEN DRIVING WILL HIT ANY KIND OF BUMP & ENGINE SHUTS OFF.. THIS STARTED OUT HAPPENING OCCASSIONALLY, NOW HAPPENS NEARLY EVERY TIME YOU DRIVE IT. ALSO WHEN RESTART IT REVS LIKE HOLDING FOOT DOWN ON ACCELERATOR EVEN THOUGH FOOT NOT TOUCHING ACCELERATOR.

    Source: NHTSA WEB SITE
  • 2010 DODGE JOURNEY AWD
    - SHADY SIDE, MD

    WHEN DRIVING, BOTH AT LOW NEIGHBORHOOD SPEED AND AT HIGHWAY SPEED, THE ENGINE STALLS, LIGHTS AND RADIO STAY ON, STEERING WHEEL LOCKS AND BRAKES LOCK. IT HAS HAPPENED SEVERAL TIMES INTERMITTENTLY AND UNPREDICTABLY. I DIDN'T BECOME SCARED UNTIL IT HAPPENED WHEN I WAS ON A HIGHWAY GOING 60MPH AND ALMOST WRECKED TRYING TO SAFELY EXIT (DATE INDICATED BELOW). THE CAR IS NOW IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. A MECHANIC SAID IT WAS RELATED TO A PREVIOUSLY-ISSUED SAFETY RECALL BUT WHEN I CALLED A DEALER TO MAKE AN APPOINTMENT FOR THE RECALL REPAIR, I WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL, DESPITE THE GLARING SIMILARITY. I HAVE NOT RECEIVED A RECALL NOTICE AND, AS STATED, DEALERSHIPS WILL NOT REPAIR MY VEHICLE FOR FREE.

    Source: NHTSA WEB SITE
  • 2010 DODGE JOURNEY AWD
    - FORT SMITH, AZ

    THIS CAR IS SIX YEARS OLD AND I HAVE NOW HAD TO REPLACE BRAKE PADS AND ROTORS THREE TIMES. EACH TIME THE TECHNICIAN INDICATES THAT THERE IS MINIMAL BRAKE PAD LEFT AND THE ROTORS ARE RUSTED, PITTED AND OVERHEATED. THEY RECOMMEND IN EACH CASE THAT THE THE REPAIR IS A SAFETY CONCERN. WHAT I HAVE READ ONLINE FROM OTHER JOURNEY OWNERS IS THAT THE BRAKES ARE WOEFULLY INADEQUATE FOR THE VEHICLE SIZE AND WEIGHT. IT IS TIME THAT CHRYSLER REPAIR THIS ONCE AND FOR ALL.

    Source: NHTSA WEB SITE
  • 2010 DODGE JOURNEY AWD
    - PATCHOGUE, NY

    IT'S NOT YOUR STARTER OR ALTERNATOR IT'S YOUR NEUTRAL CUT OUT (SAFETY SWITCH). HAVE TO PUT IT IN NEUTRAL TO START. OWN A 2010 AND HAVE CALLED AND COMPLAINED ABOUT IT AS IT IS A SAFETY PROBLEM. IF YOU DON'T GET ANY SATISFACTION FROM YOUR DEALER OR DODGE FILE A DEFECT COMPLAINT FORM AND GET THEM TO INVESTIGATE A RECALL. SAVE YOUR RECEIPTS FOR ALL EXPENSES INCURRED FOR THIS ISSUE AND THEY WILL REIMBURSE YOU. IT'S BEEN HAPPENING MORE OFTEN IT IS SPORADIC, LOOKING UP THIS INFO. I SEE IT IS A PROBLEM WITH THESE VEHICLES I NEED IT FIXED I CAN NOT AFFORD TO GET STUCK I AM A SINGLE MOM.

    Source: NHTSA WEB SITE
  • 2010 DODGE JOURNEY AWD
    - ADDISON, IL

    WENT TO GO GET GAS DRIVING THE 2010 DODGE JOURNEY SXT. CORNER OF VILLA AND NORTH AV. IN VILLA PARK , ILLINOIS FILLED MY GAS TANK UP PULLED OUT OF THE GAS STATION. WITHIN 100 FEET OF DRIVING AWAY FROM THE GAS STATION MY CARS ELECTRICAL SYSTEM STARTED TO MALFUNCTION. MEANING WINDSHIELD WIPERS GOING, HORN GOING OFF, DASH BOARD LIGHTS FLASHING ALL LIGHTING UP, ETC. CAR POWER STEERING CUTS OFF AND ACCELERATION SHUTS OFF. I HAD TO COAST MY CAR INTO AN EMPTY PARKING LOT TO ASSET THE SITUATION. I SEE SMOKE COMING FROM THE HOOD OF MY CAR. TURN MY CAR OFF, POPPED OPEN MY HOOD, TO SEE MORE SMOKE COMING FROM THE FUSE BOX. IN A MATTER OF SECONDS THERE WAS VISIBLE FLAME. THE NEXT THING I DID, WHILE CALLING 911 RAN TO THE NEAREST CONVENIENT STORE (BARGAIN IN A BOX) TO SEE IF THEY HAD A FIRE EXTINGUISHER. TOLD THE DETAILS OF WHERE MY LOCATION TO 911 AND TELL THEM THERE WAS A FIRE COMING FROM THE FUSE BOX OF THE CAR. THE EMPLOYEES AT THE CONVENIENT STORE GAVE ME A FIRE EXTINGUISHER WHILE I WAS ON THE PHONE ASKED THE OPERATOR IF I SHOULD USE THE FIRE EXTINGUISHER, THE 911 OPERATOR TOLD ME IF MY SAFETY WOULD BE AT RISK THAT SHE ADVISED ME NOT TO USE IT AND TOLD ME THE VILLA PARK POLICE AND VILLA PARK FIREFIGHTERS ARE ON THERE WAY. A CUSTOMER STANDING NEXT TO ME ASKED WHAT DID SHE SAY AND I RELAYED THE MESSAGE BACK TO HIM. HE THEN TOOK IT INTO HIS OWN HANDS AND PUT THE FIRE OUT FOR ME. A FEW MOMENTS AFTER THE FIREFIGHTERS SHOWED UP THEY CUT THE BATTERY CORDS TO THE FUSE BOX CUTTING ALL POWER TO TIPM AND TO THE WHOLE CAR..

    Source: NHTSA WEB SITE
  • 2010 DODGE JOURNEY AWD
    - NORTH CHESTERFIELD, VA

    THIS CAR HONKS RANDOMLY OFF OR ON, LONG OR SHORT. THIS IS A SAFETY ISSUE BECAUSE IT SCARES DRIVERS WHO AREN'T AWARE AND CAN CAUSE A DISTRACTION LEADING TO A ACCIDENT.

    Source: NHTSA WEB SITE
  • 2010 DODGE JOURNEY AWD
    - HARTFORD CITY, IN

    I HAVE ONLY HAD MY CAR TWO AND HALF YEARS AND ITS BEEN NONE STOP ISSUES STARTED WITH CAR ONLY WANTING TO START WHEN IT FELT LIKE IT AND IMY TURN SIGNALS AND HEAD LIGHT FLASHING WHEN THEY WANTED THEN MY INTERERIOR LIGHTS ALSO ALL WHEN CAR WAS OFF AND LOCKED THEN THE DOORS AND WINDOWS STARTING ROLLING UP AND DOWN ON THEIR OWN AND THE DOORS UNLOCKING AND LOCKING BACK ON THEIR OWN AND NOW LAST BUT NOT LEAST MY HORN WONT STOP HONKING ITS A PHYSICAL DRAIN IT INTERFERS WITH WORK , SLEEP IT WAKES UP THE NEIGHBOR HOOD ALL HOUR OF THE NITE WILL BE AT WORK AND HAVE TO EXCUSE MYSELF TO GO OUTSIDE AND PRAY I CAN GET IT TO STOP! CAUSING ME BATTERY DAMAGE MORE THEN AT 285 DOLLARS A POP FOR BATTERY AND INSTALLATION NO EXPECTS WHEN THEY PAY OVER THIRTY THOUSAND FOR A CAR IT IS GONNA BE POSSESSED! BECAUSE OF THIS CAR IT HAS RAINED AND SNOWED IN MY VEHICLE IN THE MIDDLE OF THE NIGHT WHEN WINDOWS WANNA ROLL DOWN ON THEIR OWN I HAVE REPLACED WIDOW SWITCHES AND SENSORS ALSO AND STILL HAVING ALL THESE ISSUES I CAN NOT AFFORD TO MAY TO FIX THESE COSTLY REACCURING ISSUES DUE TO THE MANUFACTOR MADE HUGE MISTAKES WHILE MAKING THIS CAR OBVIOUSLY SOMETHING NEEDS TO BE DONE I HAVE READ COMPLAINT AFTER COMPLAINT ONLINE LIKE MINE THERE DEFINITELY SHOULD BE A RECALL BEFORE SOMEONE SERIOUSLY GETS HURT AND THEY GET SUED ... THANK YOU

    Source: NHTSA WEB SITE
  • 2010 DODGE JOURNEY AWD
    - WACONIA, MN

    I PURCHASED MY VEHICLE IN JANUARY 2014. IN ROUGHLY JUNE 2014 I STARTED MY CAR AND THE WIPERS IMMEDIATELY TURNED ON HIGH AND I WAS NOT ABLE TO TURN THEM OFF OR SLOW THEM DOWN. I ALSO WAS UNABLE TO USE MY TURN SIGNALS, AND WHILE DRIVING FOR A WHILE WITH THE WIPERS ON AND NO TURN SIGNALS (HAD TO GET HOME AND GET TO THE DEALERSHIP), THE TURN SIGNAL ARM ON THE STEERING WHEEL WOULD BECOME QUITE WARM. THE TIPM WAS REPLACED FOR ROUGHLY $750+LABOR. IT IS NOW JANUARY 2017 AND I AM HAVING THE EXACT SAME ISSUES WITH THE WIPERS BEING STUCK ON AND NO USE OF TURN SIGNALS. THE CAR WAS PARKED IN THE GARAGE, I TURNED IT ON, AND HELLO WIPERS. THE TIPM WILL NEED TO BE REPLACED FOR THE SECOND TIME IN THREE YEARS. THIS IS A SAFETY ISSUE AS ANY OTHER NUMBER OF ELECTRICAL COMPONENTS CONTROLLED BY THE TIPM (SO BASICALLY EVERYTHING) COULD BE AFFECTED WITH NO WARNING. THERE ARE MANY COMPLAINTS ABOUT THE TIPM IN THIS MODEL VEHICLE (AND OTHER CHRYSLER VEHICLES). WHY IS NOTHING BEING DONE?! *TR

    Source: NHTSA WEB SITE
  • 2010 DODGE JOURNEY AWD
    - GRAND FORKS, SD

    TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT STATED THAT AFTER EXPOSURE TO COLD TEMPERATURES, THE POWER STEERING HOSE RUPTURED WHILE THE ENGINE WAS STARTED. THE FAILURE CAUSED A LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FLUID, HOSES, STEEL TUBES, AND POWER STEERING OIL COOLER NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 104,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 DODGE JOURNEY AWD
    - WESSINGTON SPRINGS, SD

    SEVERAL INSTANCES OF DRIVING ALONG AND THE CAR JUST SHUTS OFF. WHEN THE CAR SHUTS OFF YOU LOOSE POWER STEERING. BOUGHT THIS VEHICLE USED IN 2015 AND IT HAPPENED ONCE BEFORE THE END OF THE YEAR. NOW IN 2016 THERE ARE AT LEAST 20 TIMES THAT I CAN COUNT. I KNOW THERE IS A RECALL FOR THIS IN THE 2010 JOURNEYS BUT MINE IS NOT INCLUDED IN IT BY VIN #. I AM WONDERING IF THE TIME FRAME ON THIS ISSUE DOESN'T NEED TO GO WIDER OUT TO CATCH MORE.

    Source: NHTSA WEB SITE