2009 DODGE JOURNEY AWD Complaints

2009 DODGE JOURNEY HAS A RECALL ( L25) ON THE WIN MODULE DETENT RING , THIS VEHICLE WAS SOLD TO ME BY A DEALERSHIP IN 2012 WITH NOTHING SHOWING ON THE CAR FAX OF THIS RECALL. THE RECALL CAUSE THE KEY TO SLIP FROM THE IGNITION AND COMPLETELY SHUTTING THE CAR DOWN WHILE MOVING. THE KEY INADVERTENTLY MOVES AND THE ENGINE SHUT DOWN , DEPOWERING THE AIR BAGS, POWER STEERING AND POWER BRAKING. WHEN INITIALLY CALLING IN THE COMPLAINT , CHRYSLER/ DODGE EXPLAINED THAT THERE IS NO FIX OR PART YET AVAILABLE. I FURTHER EXPLAINED AS A SINGLE MOTHER THIS WAS A HUGE SAFETY HAZARD , BECAUSE IN MULTIPLE OCCASIONS I HAVE BEEN ON A FREEWAY OR STREET AND ALMOST ROLLED INTO ANOTHER CAR , ROLLING DOWN BACKWARDS ON A FREEWAY RAMP UNABLE TO BRAKE OR TELEPHONE POLE. DODGE/CHRYSLER STATED I WOULD JUST HAVE TO WAIT OR TAKE IT TO A DEALERSHIP FOR A TEMPORARY FIX.( THIS SAME TEMPORARY FIX IS NOTED IN THE DODGE DEALER SYSTEM NOT TO PUT IN THE NEWER YEAR PARTS INTO AN OLDER MODEL CAR ) AFTER CALLING AND GOING UP TO THEIR RECOMMENDED DEALERSHIPS FOR DODGE THE SERVICE DEPARTMENT STATES THEY HAVE THEIR HANDS TIED BECAUSE THERE IS STILL NO PART AVAILABLE FOR THE YEAR OF MY CAR. THEY ALSO STATED I WOULD HAVE TO PAY OUT OF POCKET ALMOST 700 DOLLARS FOR A TEMP FIX USING A NEWER MODEL CAR THAT MAY OR MAY NOT FIX IT . I AM COMPLETELY TERRIFIED TO DRIVE MY CAR THAT I HAVE TO CONTINUE TO PAY ON AND DODGE/CHRYSLER IS COMPLETELY BRUSHING OFF THE ISSUE. GOD FORBID IF WE ARE HARMED OR EVENTUALLY IN AN ACCIDENT WAITING 3 YEARS LATER FOR A REPAIR FOR THIS VEHICLE PART. *TR

AS I WAS TURNING INTO A SUBDIVISION A LOUD KNOCKING NOISE FOLLOWED BY A SQUEAL AND MY ENGINE COMPLETELY SHUT DOWN AND SEIZED. I HAVE A LITTLE OVER 83,000 MILES ON MY 2009 DODGE JOURNEY. THERE WERE NO INDICATIONS OF ANY PROBLEMS. IT WAS ONE OF THE QUIETEST VEHICLES I HAVE EVER OWNED, AND THIS HAPPENED OUT OF NO WHERE. THE SHOP HAS INFORMED US THAT THE ENGINE IS COMPLETELY SEIZED AND NEEDS TO BE REPLACED. THE MECHANIC HAS NOT SEEN SUCH SILVERY OIL IN A LONG TIME. THIS COMES ACROSS LIKE A MANUFACTURE ERROR SUCH AS YOUR RECALL FOR THE ROD BEARING IN YOUR 2012. CAN SOMEONE PLEASE INVESTIGATE THIS. I JUST MADE MY THIRD PAYMENT ON THIS VEHICLE, AND NOW I AM WITHOUT A VEHICLE, AFTER OWNING IT FOR 87 DAYS AT THE TIME OF INCIDENT. AN OIL CHANGE WAS DONE APPROXIMATELY 1000 MILES PRIOR TO THE INCIDENT AND THERE WERE ABSOLUTELY NO WARNING SIGNS. WE NEED OUR VEHICLE, AND IT IS GOING TO COST $4000 TO FIX, AND WE STILL OWE OVER $10,000 BECAUSE WE PURCHASED IT ON SEPTEMBER 25, 2014 AND THIS HAPPENED ON DECEMBER 22, 2014. THIS HAS TO BE A MANUFACTURING ISSUE. PLEASE ADVISE AS TO WHAT TO DO TO HAVE THIS FIXED. *TR

SAFETY RECALL ON CHRYSLER. UPON STARTING YOUR VEHICLE THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK), MAY NOT FULLY SEAT IN THE "ON" POSITION. *MW THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE. *JB

I JUST BOUGHT THIS CAR IN JULY 2014 USED WITH 56,000 MILES ON IT. AND I ALREADY HAD IT IN THE SHOP JUST IN THE BEGINNING OF AUGUST BECAUSE THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. IT SOUNDED LIKE A NORMAL "MORNING KNOCK" BUT IT WAS ALWAYS THERE AND WHEN YOU DROVE IT SOUNDED WORSE. I HAVE NOT STARTED MY CAR ALL DAY TODAY, THEN WHEN I WENT TO GO SOMEWHERE I TRIED TO START MY CAR AND IT JUST GAVE ME TICK NOISES IT WOULD NOT TURN OVER. I KNOW THE BATTERY WASN'T DEAD BECAUSE THE CAR DOOR WAS OPEN AND THERE WAS THE DING NOISES AND THE LIGHTS WERE ALL ON IN THE CAR WHEN THE DOORS WERE OPEN. NOW I HAVE GOTTEN THE VEHICLE TO TURN OVER, BUT WITH A 1 YEAR OLD I AM TERRIFIED TO DRIVE MY ALMOST NEW CAR! I NEED SOMETHING FIXED. *TR

MY VEHICLE WILL TURN OFF AS I AM DRIVING AND SOMETIMES THE CAR WILL NOT START, IT WILL CLICK AND ONLY AFTER ME SWITCHING MY GEAR INTO NEUTRAL AND STARTING THE CAR AGAIN WILL IT START. I HAVE LITERALLY SEEN AND HEARD A CLICK THE KEY SWITCHING TO THE "ACCESSORY" POSITION, THEN THE ENGINE SHUTS OFF. *TR

I AM TRYING TO GET ENFORCEMENT ON AN ALREADY RELEASED RECALL. THIS I MY DAUGHTERS VEHICLE, RECALLED DUE TO FAULTY KEY AND IGNITION. HERS HAS THE ISSUE AND WHEN SHE TRIED TO GET THE REMEDY SHE WAS INFORMED THEY CAN NOT FIX THE PROBLEM DUE TO LACK OF PARTS AND THAT THEY HAVE NO INTENTIONS OF PRODUCING THE PARTS NEEDED. ALSO THEY WOULD FIX A 2010 BUT THE 2009 IS A BIGGER ISSUE AND NOT EASILY SOLVED. HER RECALL IS L25/NHTSA 14V-373. *TR

THERE IS A RECALL ON THE CARE PREVENTING IT FROM STARTING OR THE CAR CAN SUDDENLY STOP AND CRASH. I NEED THE PARTS, AND CHRYSLER HAS NO IDEA WHEN THE PARTS WILL BE RECEIVED. I ASKED FOR A RENTAL IN THE MEANTIME AS TO STOP DRIVING MY CAR BECAUSE I DO NOT WANT TO CONTINUE TO GET STRANDED WITH MYSELF AND CHILDREN. THEY CANNOT GIVE ME A TIME FRAME AND I NEED TO GET TO WORK AND DRIVE SAFELY. UPDATED 12/17/14. *JB

RECALL NHTSA 14V-373 DEALER TOLD ME THEY DO NOT HAVE PART TO DO THE REPAIR. I CONTACTED DODGE/CHRYSLER - ANSWER, WE DO NOT HAVE THE PART AND DO NOT KNOW WHEN THE PART BECOMES AVAILABLE. THE DODGE / MOPAR WEBSITE FOR THE RECALL STATUS OF THE CAR STATES "INCOMPLETE BUT REPAIR PARTS ARE AVAILABLE". *TR

WE PURCHASED THIS VEHICLE USED AT THE END OF 2013. WE HAD TWO OCCURRENCES FAIRLY SPACED APART WHERE THE VEHICLE WOULD NOT TURN ITSELF OFF AFTER TURNING THE IGNITION TO OFF AND REMOVING THE KEY. WITH KEY IN HAND, STANDING OUTSIDE THE VEHICLE, THE ENGINE WAS STILL RUNNING. WE TOOK IT TO A DODGE DEALERSHIP NEAR OUR HOME, THEY HOOKED IT UP TO TRY EVERY CODE AND EVERY RECALL THAT COULD POSSIBLY HAVE BEEN AN ANSWER. THEY FOUND NO ANSWER. WE ALSO HAD THE BATTERY REPLACED ABOUT THAT TIME. NOW HERE WE ARE SEPTEMBER OF 2014. LESS THAN A YEAR LATER, AND THE PROBLEM HAS BECOME AN EVERY DAY OCCURRENCE. THE CAR WILL NOT START WITHOUT A JUMP, IT WILL NOT HOLD ITS CHARGE EITHER. WE HAVE HAD OUR STARTER AND ALTERNATOR CHECKED, WHICH ARE BOTH FINE. NOW AFTER JUMPING THE CAR, WE START HEADING TO OUR DESTINATION. THE CAR WILL NOT ACCELERATE. IT REACHES ABOUT 25MPH AND THEN THE RPMS CONTINUE TO CLIMB INTO THE 4S, 5S, 6S, AND 7S IF I TRY TO GO ANY FASTER, IT JUST WILL NOT SHIFT. NOW AFTER PATIENTLY DRIVING TO OUR DESTINATION AT 25MPH, THE CAR DOES NOT SHUT OFF AFTER TURNING THE KEY OFF. WE MUST OPEN OUR HOOD AND PULL A FUSE TO STOP OUR ENGINE. IT HAS GOTTEN SO BAD TO WHERE I CANNOT TRANSPORT MY 3 YEAR OLD DAUGHTER TO THE BABYSITTER OR MAKE IT TO EITHER OF MY JOBS. I NEED AN ANSWER AND NO DEALERSHIP SEEMS TO HAVE ONE. PLEASE HELP! *TR

MY CAR WOULD NOT SHIFT INTO SECOND OR THIRD GEAR - I HAD TO PARK CAR, SHUT OFF AND RESTART. DID SAME THING COUPLE DAYS LATER AND MY ENGINE LIGHT CAME ON. HAD MY MECHANIC CHECK THE CODE AND IT IS SOMETHING TO DO WITH THE TRANSMISSION. THE CAR JUST HIT 90,000 MILES. I HAVE ALREADY HAD THE WATER PUMP REPLACED, FRONT AND BACK BRAKES, PADS, ROTORS AND CALIPERS REPLACED. THIS CAR IS A PIECE OF GARBAGE.