2003 DODGE RAM 1500 Complaints

TAKATA RECALL I HAVE RECENTLY SUBMITTED COMPLAINT ABOUT MY DASHBOARD AND I NOTICED THAT THE AIRBAGS MAY HAVE A RECALL. I WAS NEVER NOTIFIED ABOUT THIS. COULD YOU PLEASE INFORM ME AS TO WHAT STEPS I NEED TO TAKE.

OVER A PERIOD OF A FEW YEARS THE DASHBOARD HAS BEEN CRACKING AND SMALL PIECES BREAKING OFF. RECENTLY THE AIR CONDITIONING STOPPED WORKING SO I TOOK IT TO MY MECHANIC AND IT TURNED OUT TO BE A DEFECTIVE EVAPORATOR COIL WHICH IS UNDER THE DASH. WHEN THEY STARTED TO REMOVE THE DASH IT BROKE INTO SMALL PIECES. I WAS NOT TOO WORRIED ABOUT THIS BECAUSE I HAD RECENTLY PURCHASED A DASH COVER FROM AN ONLINE COMPANY. THE MECHANIC SAID IT WAS NOT A COSMETIC PROBLEM, THE PASSENGER AIR BAG IS SUPPORTED BY THIS DASH AND THEY WOULD HAVE TO DO A LOT OF EXTRA WORK TO KEEP THE AIRBAG IN POSITION. IT COST ME AN EXTRA $400.00. THE NHTSA IS AWARE THAT THIS IS AN EXTENSIVE PROBLEM YET YOU REFUSE TO CONSIDER A RECALL BECAUSE YOU CONSIDER IT TO BE A COSMETIC ISSUE. ARE YOU AWARE THAT AN AIRBAG IS SUSPENDED FROM THIS DASH AND IF THE DASH CRUMBLES SO DOES THE AIRBAG AND VERY POSSIBLY WILL NOT DEPLOY IN AN ACCIDENT

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. WHILE DRIVING 28 MPH, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. IN ADDITION, THE AIR BAG NOTIFICATION MADE A LOUD DINGING NOISE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I CALLED IN TO [XXX] ON MARCH 3. WE DISCUSSED A SAFETY ISSUE ON MY 2003 DODGE RAM PICK UP TRUCK. GAVE HIM MY VIN NUMBER: [XXX] TOLD HIM I HAD MY TRUCK IN FOR A RECALL R26/NHTSA 15V-312 ON AIR BAG MAY 20, 2016. WORK WAS DONE. NOW MY "AIRBAG" LIGHT HAS COME ON STEADY. JOHN DID NOT SHOW ANY FURTHER RECALL AND REFERRED ME TO CHRYSLER CORP. [XXX] AT CHRYSLER CORPORATE REFERRED ME TO DEALER, LANDMARK DODGE CHRYSLER JEEP IN MORROW GEORGIA. SET AN APPOINTMENT FOR 8AM MARCH 3. TOOK 24 HOURS TO HEAR BACK FROM THEM. THIS IS WHERE I AM ASKING FOR HELP FROM YOUR OFFICE REGARDING THE SAFETY ISSUE. LANDMARK TELLS ME IT WILL COST $420.00 IN DIAGNOSTICS COST TO TELL ME WHAT THE PROBLEM IS. THIS SMELLS OF A COVER UP AS TO THE PROBLEM. I DID NOT LET THS DETER ME, SO I AUTHORIZED. THE TRUCK HAS NOT BEEN IN A WRECK AND THIS HAPPENED DURING NORMAL STREET DRIVING WHILE MOVING. WILL KEEP YOU ADVISED, BUT CAN YOU HELP WITH THIS OUTLANDISH FEE TO DETRACT ME PERUSING THIS SAFETY ISSUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DASHBOARD CRACK IN PIECES. BAD QUALITY. STARTED CRACK FEW YEARS AGO AND CONTINUOUS BREAKING. IT CAUSES PERSONAL INJURE IF IF FLYING OFF THE DASH BOARD.

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.