2011 DODGE RAM 1500 Complaints

TAKATE RECALL/I I CALLED YOUR OFFICE ABOUT 09/05/18, AND YOUR OFFICE GAVE ME FORD DEALER IN CHATTANOOGA, TN. I CALL THEM ON 09/06/18 , THIR OFFICE SAID THAY WOULD CALL ME WHEN THEY GOT THE PARTS IN, THAT WAS 80 DAYS AGO ( WAT NOW )

2011 DODGE RAM 1500. CONSUMER WRITES IN REGARD TO SAFETY RECALL NO. T79/NHTSA 17V-821. *AS THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIRS. *JS

VEHICLE INTERMITTENTLY HAS NO FUEL. MOSTLY CRANK NO START, BUT ONCE STALLED WHILE DRIVING CREATING DANGEROUS CONDITION WHILE DRIVING. TESTED FUEL DELIVERY SYSTEM AND FOUND FUEL PUMP INTERMITTENTLY NOT GETTING ELECTRICAL POWER. FAILED RELAY ON TIPM.

TL* THE CONTACT OWNED A 2011 RAM 1500. THE CONTACT STATED THAT THE FUEL PUMP REMAINED ACTIVE WHEN THE VEHICLE WAS SHUT OFF. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT CALLED THE CLASSIC CHRYSLER DODGE JEEP RAM FIAT DEALER AT (682) 226-6400, LOCATED AT 1111 I-20 FRONTAGE RD, ARLINGTON, TX 76018 AND IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

TRUCK WILL NOT START, IT ACTS AS IF THE VEHICLE DOESN'T HAVE ANY FUEL. A MECHANIC DIAGNOSED THE ISSUE AS THE FUEL PUMP RELAY.

THE ELECTRICAL SYSTEM KEEPS TELLING ME THAT THERE IS AN ISSUE WITH THE FAN SYSTEM, BUT IT ONLY HAPPENS WHEN IT RAINS. WHEN THIS HAPPENS THE CHECK ENGINE LIGHT COMES ON AND THE ECO SYSTEM SHUTS OFF. AFTER A DAY OR 2 FROM RAIN, THE SYSTEM WORKS PROPERLY AGAIN. IT CAN SO SOMETIMES BYPASS THE ISSUE BY PULLING THE BATTERY AND RE-INSTALLING IT. THE SEATS ALSO WEAR DOWN TO THE POINT THEY NEED TO BE REPLACED AFTER JUST 20K MILES

ON 5/30/2017 WE HAD THE REAR END REPLACED ON MY 2011 DODGE RAM 1500 BY THE DEALER IN OCEAN NJ. I EXPLAINED TO THEM BEFORE THE WORK WAS DONE THAT THERE WAS A RECALL ON THE PINION BEARING THAT I JUST HAD DONE PREVIOUSLY. I EXPLAINED THAT WAS MORE THAN A COINCIDENCE THAT THE REAR END WOULD HAPPEN TO GO AND WAS NOT DAMAGED BEFORE RECALL WAS DISCOVERED. THEY DECIDED THEY I WOULD HAVE TO PAY FOR LABOR AND THEY WOULD PAY FOR THE PARTS, WHICH COST ME $1032.00 AND THEY PAID $727.00. THIS REAR END PROBLEM WAS ALL OVER SOCIAL MEDIA , BLOGS AND FORUMS ABOUT PEOPLE HAVING SAME ISSIUE. I WAS ALSO NEVER TOLD ABOUT BUYBACK PROGRAM THAT WAS ANNOUNCED, AND WHEN I ASKED DEALER THEY SAID TO ME THAT THE 2011 DODGE WAS NOT INCLUDED IN THE PROGRAM WHICH WAS NOT TRUE AT ALL.

MY TRUCK IS IN EXCELLENT CONDITION AND HAS BEEN FAITHFULLY SERVICED AT THE DEALERSHIP WHERE PURCHASED. IT HAS 130K HIGHWAY MILES. DRIVING AWAY FROM DEALERSHIP AFTER ROUTINE OIL & LUBE, I NOTICED THE ENGINE WAS IDLING ROUGHLY AT A NEARBY STOP LIGHT. A FEW DAYS LATER THE CEL ILLUMINATED. ON 19 JUL 2018 I RETURNED TO THE DEALERSHIP TO HAVE IT CHECKED. THE INVOICE/ SERVICE SUMMARY STATES:"CHECK ENGINE LIGHT IS ON. TEST AND FOUND CYLINDER #3 MISFIRE. SWAP SPARK PLUG, AND COIL. STILL HAS #3 MISFIRE. CAN HEAR POSSABLE LIFTER NOISE. WILL NEED TO TAKE APART ENGINE TO TEST." THE SERVICE ADVISER TOLD ME CAM SHAFT LIFTER WEAR IS A KNOWN PROBLEM WITH THE 5.7 LITER HEMIS. HE SAID THEY'VE HAD SEVERAL CASES AT THAT DEALERSHIP, AND THERE WERE 70,000 PARTS ON BACK ORDER NATION WIDE RELATED TO THE PROBLEM. HE ALSO TOLD ME THE ESTIMATED COST TO REPAIR WOULD BE $3,500 - $4,000. THE INVOICE TO CHECK THE CEL WAS $122.91. I WAS TOLD IT SHOULD BE SAFE TO DRIVE. INTERNET SEARCH OF THIS PROBLEM CONFIRMS IT IS WIDESPREAD. MY ENGINE NOW SPUTTERS AND SHUDDERS WHEN UNDER PRESSURE/ ACCELERATION. CEL HAS REMAINED ILLUMINATED. I'M STUCK: CAN'T GET PARTS TO REPAIR, CAN'T SELL/ TRADE IT WITH THIS ISSUE, GROWING MORE CONCERNED ABOUT DRIVING IT. HELP PLEASE.

DODGE RAM 1500 2011. CYLINDER 3 MISFIRE. WHENEVER I WOULD GO OVER 2K RPMS OR 70MPH THE TRUCK WOULD SHAKE UNCONTROLLABLY. I WOULD HAVE TO PULL OFF ON THE SHOULDER AND RESTART MY VEHICLE FOR THE PROBLEM TO GO AWAY. ON 2 LANE ROADS I WOULD OFTEN HOLD UP TRAFFIC BECAUSE I COULD NOT ACCELERATE. MANY TIMES, THIS PROBLEM MADE IT UNSAFE FOR ME TO DRIVE. WHEN I WAS GOING 65MPH DOWN THE HIGHWAY AND MY TRUCK WOULD START TO SHAKE AND SLOW DOWN TO 30 MPH I WAS ALMOST HIT A NUMBER OF TIMES. TOOK IT TO A MECHANIC WHERE THEY CHANGED THE SPARK PLUG AND COIL WITH NO FIX. TOOK IT TO A MOPAR SHOP WHERE THEY ALSO CHANGED THE COIL. THIS RAN FINE FOR ABOUT 10 MILES THEN THE SAME PROBLEM OCCURRED. I TOOK IT BACK TO MOPAR WHERE THEY WENT MORE IN DEPTH AND FOUND THAT IT WAS A PROBLEM WITH THE LIFTER/ROLLER AND CAM. THE LIFTER GOT STUCK AND MADE A GROVE IN THE CAM. I COULD REPLACE THEM FOR 4.5K OR REPLACE THE ENGINE FOR 8K. WITH ALL THE METAL FLOATING IN MY ENGINE FROM THE CAM, I AM GOING TO REPLACE THE ENGINE. THIS IS ABSURD FOR RAM TO HAVE NOT COMMENTED ON THIS PROBLEM OR FINE A RECALL. THEY ARE AFRAID THEY WILL LOSE MONEY AND LOSE INVESTORS BECAUSE THIS FIX IS NOT CHEAP. IT IS RIDICULOUS FOR A "REPUTABLE" TRUCK LIKE RAM TO HAVE THIS ISSUE AND NOT GIVE A SOLUTION.

WHILE IN MOTION THE VEHICLE STARTED A LOUD GROWL NOISE, IT WAS HESITANT TO ADVANCE, IT FELT LIKE SOMETHING WAS DRAGGING FROM THE BACK WHEELS AND STRUGGLE TO KEEP MOVING FORWARD, I WAS DRIVING AROUND 40 MILES PER HOUR. I COULD STOPPED, PARK ON A SIDE STREET AND HAD A MECHANIC COME AND CHECK IT. IT WAS DETERMINED THAT THE REAR AXLE BEARING CLENCHED, THE ADVICE WAS NOT TO DRIVE THE VEHICLE ANYMORE AS IT REPRESENTED A SAFETY HAZARD.