2004 DODGE RAM 1500 Complaints

TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V77000 (AIR BAGS). AFTER THE VEHICLE WAS PICKED UP FROM THE DEALER, THE AIR BAG WARNING LIGHT ILLUMINATED. THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE RECALL REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WOULD BE A COST TO HAVE A DIAGNOSTIC TEST PERFORMED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

IN OCTOBER 2015, I RECEIVED A SAFETY RECALL NOTICE FROM FIAT CHRYSLER AUTOMOBILES (FCA), REGARDING THE DRIVER AND/OR PASSENGER AIRBAGS. I IMMEDIATELY CALLED WINDWARD DODGE, KANEOHE, HAWAII, TO SCHEDULE A REPAIR APPOINTMENT. I WAS TOLD BY THE SERVICE ADVISOR THAT THE PARTS WERE ON A LARGE BACKORDER AND HE WOULD CONTACT ME ONCE THE PARTS ARRIVED. SINCE THEN, I RECEIVED FOUR MORE SAFETY RECALL NOTICES REGARDING THE DRIVER AND/OR PASSENGER AIR BAGS. I CALLED WINDWARD DODGE SEVERAL TIMES TO FOLLOW-UP ON PARTS AVAILABILITY, LEFT MESSAGES FOR A CALL BACK WITH NEGATIVE RESULTS. I RECEIVED A PHONE CALL IN NOVEMBER 2015 FROM FCA ALERTING ME OF SAID SAFETY RECALL. I INFORMED FCA THAT I HAVE TAKEN THE STEPS TO SCHEDULE THE REPAIR, BUT STILL HAVE NOT HEARD BACK FROM THE DEALERSHIP. I WAS TOLD BY THE FCA REP THAT THEY WILL CONTACT WINDWARD DODGE AND I SHOULD BE EXPECTING A CALL FROM THEM. I STILL HAVE NOT RECEIVED A PHONE CALL TO DATE. IT IS NOW MONDAY, 11 JAN 16. IF THIS IS SUCH AN "IMPORTANT SAFETY RECALL" LIKE THE NOTICE SAYS AT THE TOP OF THE PAGE, THEN WHY IS FCA AND THEIR DEALERSHIPS NOT ACTING WITH A SENSE OF URGENCY TO GET THESE REPAIRS DONE. APPRECIATE THE ASSIST! THANK YOU FOR YOUR TIME. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/08/16*LJ *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE APPLYING URGENT BRAKING AT FULL PEDAL FORCE DUE TO ANOTHER VEHICLE CHANGING LANES IN FRONT OF THE VEHICLE AT A MUCH LOWER SPEED, THE ABS SYSTEM FAILED TO FUNCTION, CAUSING THE VEHICLE TO SKID FOR TWO TO THREE SECONDS OVER AN UNKNOWN DISTANCE. AFTER APPROXIMATELY TWO TO THREE SECONDS APPLYING FULL FORCE TO THE BRAKE PEDAL AND SKIDDING, THE PEDAL SUDDENLY RELEASED ALL RESISTANCE AGAINST THE DRIVER'S FOOT AND WAS ABLE TO BECOME FULLY-DEPRESSED AGAINST THE FLOORBOARD/FIREWALL OF THE VEHICLE. AT THE MOMENT OF THE EVENT, THE VEHICLE GAVE A VIOLENT SHUDDER AND ALL BRAKING POWER WAS LOST. THE VEHICLE CONTINUED FORWARD WITHOUT BRAKES UNTIL STRIKING ANOTHER VEHICLE AND COMING TO A FULL STOP, RESULTING IN MULTIPLE INJURIES AND A TOTAL LOSS OF THE VEHICLE. POST-COLLISION, THE VEHICLE'S BRAKE PEDAL WAS ABLE TO BE PRESSED COMPLETELY TO THE FLOORBOARD/FIREWALL OF THE VEHICLE WITH VERY LITTLE RESISTANCE. THE APPROXIMATE SPEED WHEN BRAKING WAS INITIATED WAS BETWEEN 45 AND 50 MILES PER HOUR. POLICE RESPONDING TO THE COLLISION ESTIMATED THAT THE VEHICLE WAS TRAVELING AT APPROXIMATELY 15 MILES PER HOUR AT THE FINAL POINT OF COLLISION WITH THE SECOND VEHICLE INVOLVED ACCORDING TO THE POLICE REPORT. *JS

DRIVER'S DOOR LOCK STUCK ON LOCKED. CAN BE MANUALLY OPENED FROM THE INSIDE BUT WILL NOT UNLOCK WITH KEYLESS OR KEYED ENTRY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED THAT SQUIB NUMBER ONE CIRCUIT HAD SHORTED AND THERE WAS A POSSIBLE PINCHED WIRE ON THE DRIVERS SIDE AIR BAG WIRING. THE VEHICLE WAS PENDING FURTHER DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000. UPDATED 04/08/16*LJ DEALER REPAIRED "TECH ERROR" 5/10/18*JB *TR

WE HAD THE EXACT THING HAPPEN TO US. WE WHERE DRIVING DOWN THE FREEWAY WHEN WE HEARD A LOUD BANG. THE REAR END OF OUR TRUCK WENT OUT. WE WHERE STUCK IN THE MIDDLE OF NO WHERES AND HAD TO BE TOWED ABOUT 150 MILES. THERE WAS A RECALL FOR THIS ITEM "FRIDAY'S RECALL MARKS THE THIRD TIME CHRYSLER HAS HAD ISSUES WITH THE DODGE RAM'S REAR AXLE." HOWEVER WHEN WE PUT OUR VIN NUMBER INTO THE SYSTEM IT STATES OUR TRUCK IS NOT PART OF THIS RECALL. HOW DO WE REPLACE THIS? IT SHOULD BE COVERED BY THE MANUFACTURER. IF WE BUY A REPLACEMENT PART HOW DO WE FIND A GOOD REAR AXLE, WHEN THEY WHERE ALL RECALLED? DODGE SHOULD WIDEN THIS RECALL TO INCLUDE ALL THE TRUCKS THAT HAD THE SAME PROBLEM...