2004 DODGE RAM 1500 Complaints

2004 DODGE RAM 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG INFLATOR HOUSING RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WOULD NOT BE AVAILABLE UNTIL OCTOBER 2015. *JB

REQUESTED THE REPLACEMENT OF DRIVER AND PASSENGER AIRBAG INFLATOR RECALL FOR VIN: [XXX] (2004 RAM 1500) ON 6 JULY 2015. I RECEIVED THE MESSAGE BELOW (BY E-MAIL) FROM THE DODGE DEALER LISTED BELOW ON 6 JULY 2015. I REQUESTED THE STATUS ON 2 AUGUST 2015 BY E-MAIL AND FOLLOWED-UP ON 11 AUG 2015 BY PHONE. NO ACTION AS 31 AUGUST 2015. SAN ANTONIO DODGE CHRYSLER JEEP 11910 NORTH INTERSTATE 35 SAN ANTONIO, TX 78233 WWW.SANANTONIODODGECHRYSLERJEEPRAM.COM (877) 593-2058 THANK YOU FOR CONTACTING US AT SAN ANTONIO DODGE CHRYSLER JEEP! THIS EMAIL IS A NOTIFICATION THAT WE HAVE RECEIVED YOUR REQUEST AND WILL BE IN CONTACT WITH YOU SHORTLY. WE APPRECIATE YOUR INTEREST, AND IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT US. AS ALWAYS, WE ARE AVAILABLE VIA TELEPHONE AT (877) 593-2058 OR EMAIL AT [email protected]. THANK YOU, SAN ANTONIO DODGE CHRYSLER JEEP (877) 593-2058 HTTP://WWW.SANANTONIODODGECHRYSLERJEEPRAM.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. WHILE DRIVING DOWN A HILL AT 35 MPH, THE VEHICLE STARTED TO SHAKE, PULL TO THE LEFT, AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITHOUT WARNING. THE DRIVER SUSTAINED MULTIPLE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD, WHERE THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED. MA 10/8 *CN

PINION NUT LOOSENED AND THE DRIVE SHAFT SEPARATED FROM THE REAR AXLE. THE PINION GEAR FELL INTO THE DIFFERENTIAL RESULTING IN THE AXLE TO LOCK UP AND CRACK THE HOUSING.

I RECEIVED MY FIRST RECALL NOTICE IN JANUARY 2015 AND WENT TO WEST HILLS CHRSLER.JEEP.DODGE FOR THE REPAIR AND WAS TOLD IT COULD TAKE UP TO 6 MONTHS TO ORDER THE PART. I RECEIVED 3 ADDITIONAL NOTICES SINCE THEN. I CONTACTED WEST HILLS AGAIN AND WAS TOLD THE WRONG RECALL PART WAS ORDERED AND NOW I HAVE TO WAIT ANOTHER 3 MONTHS. THIS IS GETTING RIDICULOUS. JUST HOW LONG DO I HAVE TO WAIT? CAN ANYONE CONTACT WEST HILLS CHRYSLER-JEEP-DODGE TO GET THIS IMPORTANT SAFETY RECALL RESOLVED FOR MY VEHICLE? THEIR INFORMATION IS: WEST HILLS CHRSYLER JEEP DODGE 900 WEST HILLS BLVD. BREMERTON, WA 98312 (888) 512-4089

TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

WHILE PULLING OUT OF A PARKING LOT TO PROCEED ON A MAIN ROAD THE VEHICLE DIED WHEN I ATTEMPTED TO PULL OUT AND CROSS MULTIPLE LANES OF ON COMING TRAFFIC. I PUSHED THE ACCELERATOR AND THE TRUCK BRIEFLY ACCELERATED AND THEN JUST DIED. I WAS ABLE TO PUT IT IN NEUTRAL AND RESTART THE ENGINE. I PURCHASED THIS VEHICLE WITH APPROXIMATELY 6500 MILES ON IT AND NOW I HAVE 204000 . THIS IS THE 4TH OCCASION IT HAS STALLED WHILE AT LOW SPEED FOR NO REASON. THE LATEST OCCASION JUST OCCURRED ON08/11/15 WHILE I WAS GOING THREW A ROUND ABOUT. I ENTERED THE ROUND ABOUT TURNING SLIGHTLY TO THE RIGHT ,HALF WAY AROUND COMING OUT OF THE TURN AS IT WAS STRAIGHTENING THE TRUCK JUST SHUT DOWN. IN ALL THE OCCURRENCES I HAVE BEEN TRAVELING AT LOWER SPEEDS 30 MPH OR LESS. 2 ALMOST CAUSING A CRASH WITH ANOTHER VEHICLE. ON THE LAST OCCURRENCE I WAS ABLE TO RESTART THE TRUCK WHILE COASTING IN NEUTRAL ,EVEN THOUGH THE SIDE OF THE DASH THAT THE GEAR RANGE IS BURNT OUT SO YOU CANT ACTUALLY SEE WHAT GEAR YOU ARE IN. ALL THE TIMES IT HAS STALLED IT HAS BEEN DURING SUMMER MONTHS HOT OUTSIDE AND NO PRECIPITATION. AT TIMES THE TRUCK WILL HIT A LOW RPM WHILE AT AN IDLE BUT WILL RECOVER. THE VEHICLE HAS GONE YEARS IN BETWEEN STALLS FIRST 2 WHEN THE TRUCK HAD LESS THAN A 80K, AND THE LAST 2 STALL OUTS ABOUT A YEAR APART. NO CODES STORED IN THE COMPUTER. TOTALLY RANDOM EVENTS.

WE WHERE ON OUR WAY BACK FROM CALIFORNIA TO ARIZONA ON THE 40. A SMALL HIGHWAY IN THE MIDDLE OF NO WHERE, WHEN WE HEARD A VERY LOUD BOOM. NEXT A VERY LARGE CLOUD OF SMOKE CAME FROM THE BACK OF THE TRUCK, THEN THE TRUCKS REAR END CEASED UP LEAVING US STRANDED IN THE MIDDLE OF NO WHERE AT NIGHT. TO HAVE THE TRUCK TOWED JUST TO NEEDLES CA WAS $600.00. WAS THIS PART RECALLED? I CAN NOT FIND THIS INFORMATION ANYWHERE AND WOULD LIKE TO KNOW WHAT CHRYSLER IS DOING ABOUT THIS VERY DANGEROUS SITUATION.

TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.