2004 DODGE RAM 1500 Complaints

WHILE COMING TO A STOP REAR END LOCKED. AFTER INSPECTION FOUND DRIVE SHAFT HAD COME LOOSE AND FALLEN UNDER TRUCK.HAD VEHICLE TOWED TO HOME AND AFTER FURTHER INSPECTION FOUND NUT HAD COME OFF PINION CAUSING DRIVE SHAFT TO FALL OFF AND PINION TO FALL BACK INTO RING GEAR AND BROKE PINION,RING GEAR, AND BEARINGS.UNABLE TO REPAIR MYSELF I HAD A USED REAR END INSTALLED IN TRUCK. I LATER HEARD THAT CHRYSLER HAD A RECALL FOR THIS FAILURE AND CONTACTED THEM BY PHONE. I WAS TOLD THAT THIS TRUCK WAS NOT COVERED BY THE RECALL. WHY, WHEN HAVING THE EXACT SAME PROBLEM AS THEIR RECALL, WAS MY VEHICLE NOT INCLUDED? I WILL HAVE TO FIND MY BILLS FOR REPAIRS AND WRECKER SERVICE , BUT I BELIEVE IT WAS AROUND 1400.00, AND I FEEL CHRYSLER SHOULD REIMBURSE ME.

TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND THE CONTACT REPORTED THE FAILURE OCCURRED TWO YEARS AGO. THE TECHNICIAN STATED THAT THE CONTACT NEEDED TO WAIT FOR THE RECALL NOTIFICATION TO BE SENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 09/21/15*LJ UPDATED 09/24/15*JB

TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AFTER GETTING A RECALL (R25/NHTSA 15V-313) FOR MY 2004 DODGE RAM 1500 AIR BAG, I CALLED EFIRD CHRYSLEY OF FLORENCE, SC FOR AN APPOINTMENT. WAS TOLD THE PARTS WEREN'T AVAILABLE BUT WOULD BE IN SIX WEEKS ON JULY 21, 2015 SO I MADE AN APPOINTMENT FOR BOTH MY RAM & 2006 CHARGER. MY APPOINTMENT WAS AT 7:30 AM & I DROPPED OFF THE TRUCK FOR THE RECALL WORK. AT ABOUT 11:30 I HADN'T RECEIVED A CALL BACK SO I CALLED & WAS TOLD THEY HAD TO ORDER THE PARTS. EACH TIME I HAVE TO GET A RIDE TO DROP OFF & PICK UP THE TRUCK. WHEN I COMPLAINED THE SERVICE GUY SHRUGGED IT OFF AS IF IT WAS NO BIG DEAL & THERE WAS NOTHING HE COULD DO. I SAID, "[XXX], WERE YOU EVEN GOING TO CALL ME?". HE ACCUSED ME OF CUSSING AT HIM. WHAT'S UP WITH CHRYSLER? IS THIS THEIR WAY TO PISS OFF EVERYONE SO THEY WON'T COME BACK TO GET THE WORK DONE? (THERE I GO, CUSSING AGAIN) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ANOTHER SINGLE DRIVER VEHICLE RAN A STOP SIGN AND THE SINGLE DRIVER DODGE HIT THE DRIVER'S DOOR DIRECTLY AND DEPLOYED BOTH FRONT AIR BAGS AND TOTALED BOTH VEHICLES. THE DRIVERS AIR BAG LAUNCHED METAL INTO THE LEFT WRIST AND FOREARM OF THE DRIVER WHILE HIS HANDS WERE IN THE 10 AND 2 O'CLOCK STEERING WHEEL POSITIONS. THE LEFT WRIST LACERATIONS AND LARGE HEMATOMA REQUIRED HOSPITAL CARE AND LEFT SCARS. THE DRIVER ALSO SUFFERED LOWER BACK DAMAGE REQUIRING SURGERY. THE TRUCK WAS TOTALED IN JANUARY 2014 AND SENT FOR SALVAGE. ON DECEMBER 15, 2014 I RECEIVED A CHRYSLER SAFETY RECALL (P40/NHTSA 14V-354) ON THE AIR BAG INFLATORS OF THE 2004 DODGE RAM 1500. THE PROBLEM IN THE RECALL NOTICE IS DESCRIBED AS; EXCESSIVE INTERNAL PRESSURE, DURING AIRBAG DEPLOYMENT EVENTS, COULD RESULT IN AN INCREASED CHANCE OF OCCUPANT INJURY DURING CERTAIN CRASH CONDITIONS.

THERE HAS NOT BEEN AN INCIDENT AS OF JULY 17, 2015. I RECEIVED THE AIRBAG RECALL R25/NHTSA 15V-313 IN EARLYJUNE 2015. I HAVE NOT RECEIVED A FOLLOW UP RECALL NOTICE. I CONTACTED SHELOR MOTOR MILE DODGE IN CHRISTIANSBURG VIRGINIA 24073 ON JULY 17, 2015. THEY TOLD ME THEY WOULD OPEN A TICKET AND ORDER THE PARTS. THEY ALSO TOLD ME IT COULD TAKE A MONTH OR TWO FOR THE PARTS TO ARRIVE. I FEEL THAT THIS IS NOT A REASONABLE TIME DUE TO THE NATURE OF THE RECALL. I WOULD LIKE TO EXPIDITE THIS PROCESS OR BE PROVIDED A RENTAL CAR UNTIL THIS CAN BE REPAIRED.

DRIVING DOWN THE ROAD AT ABOUT 35 MPH AND ALL OF A SUDDEN I HAD NO POWER TO MY BRAKES OR STEERING AND THE ENGINE STOPPED. I MANAGED TO PULL OVER PLACED IT IN PARK AND IT STARTED RIGHT UP. ALL ELECTRICAL COMPONENTS REMAINED WORKING AT THE TIME OF THE INCIDENT. THIS SCENARIO HAS HAPPENED MULTIPLE TIMES AND IS A MAJOR SAFETY ISSUE. ON A DIFFERENT OCCASION I WAS SITTING AT STOP LIGHT AND IT TURNED GREEN TOOK MY FOOT OFF OF THE BRAKE AND PUSHED THE ACCELERATOR THE AND THE TRUCK ROLLED BACKWARDS AND ALMOST HIT THE VEHICLE BEHIND ME SINCE THERE WAS A SLIGHT DECLINE TOWARDS THE REAR OF THE TRUCK. AGAIN ALL ELECTRICAL WAS FINE, BUT THE ENGINE QUIT. FOR ALL SCENARIOS I DID NOT EVEN KNOW THE ENGINE STOPPED BESIDES THE BRAKES AND STEERING HAD NO POWER. THE ENGINE JUST SIMPLY STOPPED RUNNING,

TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT HEARD AN ABNORMAL VIBRATING NOISE COMING FROM THE FRONT OF THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT DISCOVERED THAT THE TRANSFER CASE WAS CRACKED AND THE BOLTS ON THE TRANSFER CASE WERE TIGHTENING INCORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

2004 DODGE RAM. CONSUMER WRITES IN REGARDS TO VEHICLE MECHANICAL AND DEALERSHIP SERVICE DEPARTMENT REPAIR ISSUES. *SMD THE CONSUMER STATED HE EXPERIENCED A NON-CONSTANT SHAKE OR TREMBLE AND SELF-BRAKING, WITH A LOSS OF POWER AND THE INABILITY TO BE CONTROLLED, BOTH WHEN HAULING HORSES AND WITHOUT ANY TOW. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB