2011 DODGE RAM 1500 Complaints

I TOOK MY DODGE INTO THE LOCAL DODGE DEALERSHIP FOR AN OIL CHANGE AND TO CHECK ON THE REAR AXLE PINION NUT RECALL. THEY TOLD ME THEY NEEDED TO ORDER THE PART AND THAT THEY WOULD CALL ME AS SOON AS IT CAME IN. THAT WAS THREE MONTHS AGO AND I STILL HAVEN'T HEARD BACK FROM THEM. *TR

REAR AXLE PINION NUT N08/NHTSA ON 2/22/2014 AUTONATION CHRYSLER DODGE JEEP RAM REFUSED TO REPAIR THIS DEFECT, EVEN AFTER I HAD SCHEDULED AN APPOINTMENT FOR REPAIR. I TOOK THE VEHICLE IN AT 0720 ON 2/22/2014 AND WAS TOLD BY A [XXX] THAT THIS WAS USUALLY NOT AN ISSUE FOR RAM TRUCKS, THAT THEY WERE SHORT-STAFFED AND THAT THEY COULD NOT GET TO THE VEHICLE UNTIL NEXT WEEK, THE DEALERSHIP REFUSED TO REPAIR THE RECALL ISSUE. IT APPEARED THEY DID NOT WANT TO COMPLETE THE RECALL REPAIR, BECAUSE THEY WOULD NOT MAKE ANY MONEY OFF OF THE REPAIR AS IT WAS A RECALL. THIS IS UNACCEPTABLE. I WILL NOW NEED TO BE GIVEN DIRECTION AS TO WHERE TO TAKE THE VEHICLE FOR REPAIR. I TOOK IT TO: AUTONATION CHRYSLER DODGE JEEP RAM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) AND STATED THAT THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS BACKING OUT OF MY GARAGE, MOVING VERY SLOW (BECAUSE OF OUR OUTSIDE CATS) WITH VERY SLIGHT PRESSURE ON ACCELERATOR, JUST ENOUGH TO START TO MOVE THE TRUCK BACKWARDS DOWN THE INCLINE OUT OF MY GARAGE. IMMEDIATELY, THE ENGINE REVVED AND STARTED RACING. THE TRUCK PICKED UP SPEED DRAMATICALLY AND I SLAMMED MY RIGHT FOOT DOWN ON THE BRAKE PEDAL, NOT SURE WHAT WAS HAPPENING. THE BRAKES HOWLED AND VIBRATED, TOTALLY FAILING TO STOP THE TRUCK. I LIFTED MY FOOT AND THEN REAPPLIED BOTH FEET TO THE BRAKE WITHOUT THINKING. BRAKE WENT ALL THE WAY TO THE FLOOR AND TRUCK SLOWED VERY LITTLE, ENGINE STILL REVVING. I THEN PULLED THE HANDLE TO THE EMERGENCY BRAKE AND APPLIED IT TO STOP THE TRUCK. THE ENGINE WAS STILL SPEEDING UP AND I PUT IT IN PARK, IMMEDIATELY TURNING THE KEY TO KILL THE TRUCK. I DIDN'T THINK TO LOOK AT THE RPMS, BUT THEY HAD TO BE HIGH. I GOT OUT AND CHECKED TO SEE IF ANYTHING WAS INTERFERING WITH THE GAS PEDAL. NOTHING WAS, MY MAT THAT I'VE HAD IN IT FOR 2 YEARS LAYS FAR TO THE LEFT OF IT. THE GAS AND BRAKE PEDAL SEEMED TO BE IN NORMAL POSITION. I AM TAKING THE TRUCK TO THE DEALERSHIP AFTER WORK TODAY TO SEE WHAT CAN BE DONE. I AM VERY CONCERNED ABOUT THE SAFETY ISSUE INVOLVED HERE AND THE RANDOMNESS OF THIS. IT WAS LIKE THE TRUCK HAD A MIND OF ITS OWN AND JUST TRIED TO TAKE OFF. AFTER READING EVERYTHING ONLINE ABOUT THIS HAPPENING TO SO MANY OTHER PEOPLE, I'M NOT SURE I CAN CONTINUE TO DRIVE THIS TRUCK. I BOUGHT IT NEW WITH 19 MILES ON IT. SOMETHING IS VERY WRONG WITH THE DODGE TRUCKS CONSIDERING THE NUMBER OF PEOPLE WHO HAVE EXPERIENCED THIS. *TR

I RECEIVED MY FIRST RECALL NOTICE ABOUT 6 MONTHS AGO AND MY SECOND ABOUT 2 MONTHS AGO. I HAVE APPROACHED THE DEALERSHIP ,PREVIOUSLY MIKE OLSEN DODGE AND CURRENTLY YAKIMA DODGE, AND HAVE BEEN PUT ON A WAITING LIST. THEY STATE THAT THEY ONLY GET PARTS TO FIX 1 VEHICLE AT A TIME THAT THEN HAS TO BE VERIFIED BEFORE THEY CAN FIX ANOTHER ONE. THE RECALL NOTICE STATES THAT THE REAR AXLE CAN DISENGAGE AND LEAD TO AN UNCONTROLLABLE ACCIDENT. THEY ALSO TOLD ME THAT THERE HAS BEEN SUCH INCIDENT CLOSE TO TOWN BUT WITH NO INJURIES. THE NOTICES ARE IDENTIFIED AS SAFETY RECALL N08/NHTSA 13V-038. THIS IS MY ONLY TRANSPORTATION AND I AM CONCERNED FOR MY FAMILY SAFETY WHEN I DRIVE. *TR

WHILE DRIVING MY TRUCK JUST SHUT OFF. NO WARNING LIGHTS OR ANYTHING. LOST ALL POWER TO STEERING AND WAS LUCKY TO GET STOPPED WITH OUT GETTING HURT. IT STARTED RIGHT UP LIKE NORMAL. FEW DAYS LATER IT DID IT AGAIN. JUST PLAIN SCARY. *TR

PURCHASED NEW, IN NOV 2010. WHEN FILLING UP THE NOZZLE CLICKS AND SPRAYS FUEL BACK ON YOU AND DOWN THE SIDE OF THE TRUCK APPX LOSS OF .5 GALLONS PER FILL UP. EVEN IF IT MISSES YOU YOUR HAND WILL BE COVERED IN GAS AND CAUSES CRACKS IN YOUR FINGERS NOW THAT ITS WINTER. I CANNOT IMAGE IT IS GOOD FOR THE PAINT EITHER. *TR

WATER LEAKS THROUGH THE REAR WINDOW SEALS. SPOKE TO MANY DODGE RAM OWNERS AND THEY HAVE HAD THIS ISSUE. DODGE HAVE BEEN REPAIRING THE SEALS FOR FREE IF YOUR VEHICLE IS UNDER WARRANTY BUT CHARGING $174.00 IF YOUR WARRANTY HAVE EXPIRED. WHEN I BROUGHT MY VEHICLE IN TO GET THE LEAK FIXED THE SERVICE PERSONNEL TOLD ME THAT THIS IS AN ON GOING ISSUE WITH THESE TRUCKS AND THERE WAS FOUR MORE TRUCKS IN THAT DAY FOR THIS ISSUE. [XXX] WAS THE SERVICE PERSON AT LANDMARK DODGE IN MORROW GEORGIA. DODGE CORPORATION IS NOT WILLING TO REFUND MY MONEY OR HELP ME. LANDMARK DODGE SERVICE#678-251-2270. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY RIGHT REAR TURN SIGNAL AND MY BRAKE LIGHT STOPPED WORKING . I TOOK IT TO THE DEALER AND IT WAS FOUND TO HAVE AN ISSUE WITH THE TIPM OR A FANCY FUSE BOX . MY COMPLAINT IS THAT CHRYSLER IS AT FAULT FOR THIS DEFECT WHICH CAN CAUSE AN ACCIDENT BECAUSE LACK OF LIGHT SIGNALS. THEY NEED TO IDENTIFY AN IMMEDIATE AND A ROBUST FIX TO AVOID ACCIDENTS. I NEVER HAD AN ISSUE LIKE THIS IN MY OTHER VEHICLES AND THE IMPLEMENTATION OF LIGHT SIGNALS HAS BEEN AROUND FOR OVER 50 YEARS . ANY INVESTIGATION AND FOLLOW UP WOULD BE GREATLY APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

BEGAN WHEN I PURCHASED TRUCK OF INTEGRATED BRAKE FAILURE LATER TURNED INTO BAD INSTRUMENT CLUSTER, VISOR SHORT, NEW BRAKE CONTROLLER AND LOTS OF HOURS. WHEN STARTING VEHICLE WIPERS COME ON, NO INTERIOR LIGHTS, NO TURN SIGNALS (INSIDE OR OUTSIDE) NO HEAT, NO RADIO NO TRAILER BRAKES. NOW VEHICLE HAS BEEN AT DODGE FOR 2 WEEKS. THEY REPLACED, INSTRUMENT CLUSTER, WIRING HARNESS, TPMS AND PROBLEM REMAINS. VERY UNSAFE TO DRIVE AS NO INDICATORS AND WIPERS CONSTANTLY ON. PROBLEM BEGAN AROUND 1 MONTH AFTER PURCHASE AND PLAGUES ME TODAY. I HAVE EXTENDED WARRANTY AND I AM CHARGED 100.00 PER VISIT. CUSTOMER CARE WILL NOT PROVIDE ME WITH OPTIONS I MUST DICTATE MY CHOICES. TERRIBLE SERVICE. *TR