2011 DODGE RAM 1500 Complaints

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT IN APRIL OF 2013, HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). HE NOTIFIED THE MANUFACTURER FOUR TIMES AND EACH TIME, THEY STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAS NOT EXPERIENCED THE FAILURE BUT STATED IT WAS UNACCEPTABLE TO WAIT SO LONG FOR PARTS. UPDATED 11/15/13*CN THE DEALER REPAIRED THE VEHICLE. UPDATED 11/20/13

2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE FOR THE RECALL.

I WAS ISSUED A SAFETY RECALL NOTICE OVER 4 MONTHS AGO FOR REAR AXLE PINION NUT N08/NHTSA 13V-038 AND NOTHING HAS BEEN RESOLVED ON TRUCK YET. I HAVE CONTACTED DEALER, AND THEY HAVE TOLD ME THEY ARE STILL WAITING ON PARTS? I AM AFRAID TO DRIVE, NOT KNOWING IF PINION GEAR IS GOING TO BACK OUT OF REAR END! HOW LONG CAN IT TAKE TO GET PARTS FROM RAM?? *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR (PINION NUT). THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL-THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ST

MY DEALER HAS BEEN UNABLE TO REPAIR MY DODGE TRUCK FOR THE SAFETY RECALL N08/NHTSA 13V-038 FOR A LONG TIME. I RECEIVED THIS RECALL NOTICE A LONG TIME AGO AND HAVE CONTACTED THEM 3 TIMES SINCE THAT AND THEY CONTINUE TO SAY THEY DO NOT HAVE THE PARTS TO REPAIR THIS CONDITION. CAN SOMETHING BE DONE TO HURRY THIS PROCESS ALONG? THANK YOU. *JB

TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT A PARKING SPACE, THE TIE ROD FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO VERIFIED THE FAILURE AND STATED THAT THE TIE ROD NEEDED TO BE REPLACED. ALSO, THE TECHNICIAN ADVISED TO PERFORM A FULL ALIGNMENT. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 52,644. UPDATED 12/04/13*LJ UPDATED 12/6/2013 *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE WERE NOTIFIED OF A RECALL ON OUR 2011 DODGE RAM PICK UP CONCERNING THE REAR AXLE PINION NUT. I CALLED OUR DEALERSHIP TO SCHEDULE THE REPAIR. SAFETY RECALL N08 / NHTSA 13V/038. I WAS TOLD THAT THE PARTS AND REPAIR PLAN WERE NOT AVAILABLE AT THIS TIME AND WAS URGED TO CALL THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 800-853-1403. I CALLED THE CGRAC AND WAS TOLD THAT THE PARTS AND PLAN OF SERVICE WEREN'T AVAILABLE AT THIS TIME BUT I WOULD BE NOTIFIED BY E-MAIL WHEN IT WAS. I MADE SURE THEY UNDERSTOOD THAT WE ARE RETIRED TRAVELERS WHO PULL A 32' TRAVEL TRAILER FREQUENTLY AND THAT A SUDDEN "LACK OF MOTIVE POWER" MIGHT PUT OUR LIVES IN EXTREME DANGER. IT WAS SUGGESTED THAT WE "NOT TOW OR HAUL ANYTHING" UNTIL THIS IS SORTED OUT. *JB

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.