2003 DODGE RAM 2500 Complaints

THE MECHANISM (HVAC) THAT DIRECTS HOT AND COLD AIR AMONG THE WINDSHIELD, DASH, AND FLOOR FAILED. IT WAS A VERY COLD DAY IN DECEMBER AND I WAS ATTENDING A FUNERAL 150 MILES FROM HOME. IT WAS A SAFETY CONCERN BECAUSE THE WINDSHIELD KEPT FROSTING UP AND MY FEET BECAME VERY COLD BECAUSE ALL THE HEAT WAS COMING OUT OF THE DASH. THE HVAC COULD NOT BE FIXED EN ROUTE BECAUSE (1) IT TOOK THREE WEEKS TO GET A NEW HVAC HOUSING, (2) IT WAS A SATURDAY AFTERNOON AND REPAIR STATIONS WERE CLOSED, AND (3) THE REPAIR TAKES ABOUT 8 HOURS BECAUSE THE ENTIRE DASH HAS TO BE REMOVED TO REPLACE THE HVAC HOUSING AND DOORS. IT COST $1,417.45 TO FIX. (I CAN FURNISH A COPY OF THE INVOICE IF YOU LIKE.) I HAVE LEARNED THAT THE FAILURE OF THIS HARD-TO-GET-AT PLASTIC HOUSING IS NOT UNCOMMON AMONG DODGE TRUCKS. IN FACT IN THIS SMALL TOWN OF 2,500 PEOPLE ANOTHER 2003 DODGE TRUCK CAME IN FOR REPAIRS TO THE SAME DEALERSHIP WITH THE SAME PROBLEM IN THE SAME WEEK. DODGE IS OBVIOUSLY USING FAULTY MATERIALS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DEATH WOBBLE CREATED BY VARIOUS COMPONENTS THAT HAD BEEN REPLACED PRIOR AND THEN CHARGED TO HAVE IT DIAGNOSED. THE VEHICLE WAS IN MOTION WHEN IT OCCURRED. THERE WAS A LOSS OF CONTROL WHICH WAS REGAINED. VEHICLE WAS TRAVELING AT 70 MPH WHEN IT OCCURRED AND CONTROL WAS REGAINED AT 40 MPH.

I WAS LETTING MY 2003 DODGE RAM 2500 CUMMINS WARM UP IN THE DRIVEWAY WHEN RPM SUDDENLY JUMP TO 3000 FOR A COUPLE OF SECONDS AFTER THAT I LEFT TO GO TO WORK I WAS DRIVING DOWN A CITY STREET GOING 30 MILES AN HOUR AFTER THE TRANSMISSION SHIFTED INTO 3RD GEAR THE TRUCK AUTOMATICALLY ACCELERATED AS IF I WAS PUSHING FULL THROTTLE AND THEN LET OFF WHEN I HIT THE BRAKES, THEN I HAD NO THROTTLE RESPONSE I PULLED OVER SHUT THE TRUCK OFF STARTED IT BACK UP AND THEN HAD THROTTLE RESPONSE AGAIN THE CHECK ENGINE LIGHT WAS NOW ON. ON MY WAY TO AUTOZONE TO GET MY CODES READ IT DID IT ONE MORE TIME WHERE IT ACCELERATED BY ITSELF I HIT THE BRAKES AND IT STOPPED ACCELERATING AND AFTER THAT I LOST THROTTLE CONTROL AS IN A "DEAD PEDAL". THIS IS A HUGE SAFETY CONCERN IF YOU'RE COMING UP TO A STOP SIGN OR STOP LIGHT AS THE TRUCK MAY ACCELERATE ON ITS OWN INTO A BYSTANDER OR ANOTHER AUTOMOBILE. I THINK RECALL ACTION NEEDS TO BE TAKEN PLACE

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/06/16*LJ UPDATED 04/20/16. *JB

TAKATA RECALL WAS INFORMED EARLY LAST YEAR VIA RECALL NOTICE ABOUT THE ISSUE, WHEN I CONTACTED DODGE TO GET SERVICE THEY INFORMED ME THAT THE PARTS WERE NOT AVAILABLE. I INQUIRED ABOUT THE SAFETY OF DRIVING AND THEY COMMENTED..IF YOU DON'T FEEL SAFE YOU SHOULD NOT DRIVE THE VEHICLE. THAT IS A POOR ANSWER FOR A $40.000.00 VEHICLE. ANOTHER ISSUE THAT IS A REAL SAFETY MATTER EVEN THOUGH DENIED BY DODGE IS THE DASHBOARD ON THE TRUCK IS A HAZARD DUE TO CHUNKS THAT FLY AT YOU DUE TO THE BREAKDOWN OF THE INFERIOR PLASTIC THAT WAS UTILIZED...ACCORDING TO A FORMER SERVICE MANAGER @ DODGE. I WENT TO DODGE AND THEY STATED IT WAS POOR MAINTENANCE AND HAD I ASKED DURING MY WARRANTY WOULD OF COVERED A PORTION OF THE REPAIR. HOW IS THIS POOR TREATMENT WHEN YOU GOOGLE THE ISSUE AND THOUSANDS OF COMMENTS APPEAR ON THIS MATTER? BELOW IT REQUESTS THE DATE, I AM UNSURE OF THE EXACT DATE JUST RECALL IT BEING EARLY LAST YEAR

TAKATA RECALL? OUR PICK UP WAS SCHEDULED FOR A RECALL REPAIR AT "FLOWER MOTORS" MONTROSE CO 81401, DECEMBER 22, 2015 IT WAS IN THE SHOP ALL DAY. FOLLOWED BY A CALL, "WE DO NOT HAVE THE PART"S. WE WILL CALL YOU. WE HAVE CALLED NUMEROUS TIMES, FEEL LIKE A HUGE RUNAROUND. THEY DO NOT HAVE PARTS. WE WOULD LIKE TO DRIVE OUR PICKUP SAFELY AGAIN AS IT IS INCONVENIENTLY SITTING! LOANER VEHICLE? PLEASE ADVISE.

PASSENGER AIRBAG RECALL 5/29/2015. DEALERSHIP STILL HAS NO REPAIR PARTS. LITHIA DODGE, SANTA FE, NM 505-472-1234

MY COMPLAINT REFERS TO NHTSA-SAFETY RECALL NUMBER: R26/NHTSA15V-312; RECALL DATE: MAY 29,2015.INVOLVING THE TAKATA AIRBAG INFLATORS: MY VEHICLE WAS NAMED: 2003 DODGE RAM 2500 WITH A CUMMINS DIESEL BY THE MANUFACTURER, CHRYSLER, DBA ""FCA- US -LLC POBX 218008, AUBURN HILLS MICHIGAN. ONE WEEK LATER,I NOTIFIED MY LOCAL DODGE DEALER: (HUNTINGTON NEW YORK JEEP, CHRYSLER, DODGE, RAM LOCATED AT 1220 EAST JERICHO TURNPIKE, HUNTINGTON, NEW YORK 11743, PHONE: 1-866-525-7118. I CALLED THE DEALERSHIP TODAY AND THEIR REPLY WAS, "THE PART TO CORRECT THIS IS STILL NOT IN". THIS IS A VERY SERIOUS HEALTH & SAFETY ISSUE. IT HAS BEEN 8 MONTHS SINCE MY RECALL NOTICE. I WANT YOUR AGENCY TO DETERMINE IF CHRYSLER HAS PUT A PLAN IN PLACE TO DELIVER THE PARTS TO THE DEALERS AND WHAT IS THE SPECIFIC TIMELINE AND PROVIDE THE PUBLIC WITH THE NAME, JOB TITLE, ADDRESS & PHONE NUMBER OF THE PERSONS AT CHRYSLER WHO ARE BEING HELD ACCOUNTABLE FOR THIS REMEDY, YET TO BE PERFORMED.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING 50 MPH, THE POWER STEERING FLUID LEAKED OUT AND THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE BRAKE PEDAL STIFFENED. THE CONTACT REPLACED THE POWER STEERING PUMP SEVEN TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 303,549. UPDATED 04/13/16*LJ *JS