2011 DODGE RAM 2500 Complaints

TOTAL LOSS OF POWER STEERING DUE TO PLASTIC LINER INSTALLED IN P/S PRESSURE HOSE BECOMING DISLODGED AND WORKING ITS WAY INTO THE RACK/PINION STEERING GEAR CAUSING BLOCKAGE OF FLUID FLOW- REPLACEMENT OF PUMP, RACK/PINION AND PRESSURE HOSE NEEDED TO CORRECT DEFECT. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000(STEERING). THE CONTACT STATED THAT THE PART THAT NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHAT IS A REASONABLE TIME FOR A MANUFACTURER TO COMPLETE A SAFETY RECALL. I RECEIVED THE N49 / NHTSA 13V-529 RECALL IN DECEMBER OF 2013, CALLED JAN 6TH AND MADE APPOINTMENT FOR FEB 4TH. AT TIME OF APPOINTMENT I WAS TOLD NO PARTS WERE AVAILABLE. UPDATE ON SEPT 30TH 2014, I AM CURRENTLY NUMBER 92 ON THE LIST TO GET THE RECALL PARTS. THEY SAY THEY CAN GET 4-6 PARTS A WEEK, WHICH MEANS MY PARTS WON'T BE AVAILABLE FOR MORE THAN 4 MONTHS. IF THIS IS TRULY AN 'IMPORTANT' SAFETY RECALL IT SHOULD NOT TAKE MORE THAN A YEAR TO GET THE PARTS REPLACED. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE DEALER ORDERED THE PARTS NEEDED TO SERVICE THE VEHICLE ACCORDING TO THE RECALL, BUT THE DEALER STATED THAT THE PARTS WERE DEFECTIVE. THE CONTACT WAS PLACED ON A WAITING LIST FOR THE RECALL PART. THE DEALER STATED THAT THE PARTS WERE LIMITED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

INTEGRATED TRAILER BRAKE DOES NOT BRAKE WITH TRAILER. THE TRUCK HAS TO DO ALL THE BRAKING FOR VEHICLE AND TRAILER CAUSING VERY UNSAFE TOWING. CHRYSLER IS NOT HELPFUL WITH ASSISTING MY LOCAL DEALER TO REMEDY THIS ISSUE EVEN AFTER I HAVE ALREADY PAID FOR THE UNIT TO BE FIXED. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). HOWEVER, THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

IN DECEMBER OF 2013, I RECEIVED A SAFETY RECALL NOTICE FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK. AS INSTRUCTED, I CONTACTED THE DEALER TO HAVE THIS FIXED AND WAS TOLD THAT I'LL BE CALLED IN TWO TO THREE WEEKS BUT I WAS NEVER CALLED. SINCE THEN, I'VE GONE BACK TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS, THE LAST VISIT WAS ON JULY 2ND 2014, ON THIS VISIT I WAS TOLD THAT I'M NEXT IN LINE AND WILL BE CALLED WITHIN A WEEK, IT'S NOW TWO MONTHS SINCE THAT VISIT. MY UNDERSTANDING IS, THIS PROBLEM COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. *TR

IN THE LATTER PART OF 2013, I RECEIVED A SAFETY RECALL NOTICE FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK. AS INSTRUCTED, I CONTACTED THE DEALER TO HAVE THIS FIXED AND WAS TOLD THAT I'LL BE CALLED IN TWO TO THREE WEEKS BUT I WAS NEVER CALLED. SINCE THEN, I'VE GONE BACK TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS, THE LAST VISIT WAS ON JULY 2ND 2014, ON THIS VISIT I WAS TOLD THAT I'M NEXT IN LINE AND WILL BE CALLED WITHIN A WEEK, IT'S NOW TWO MONTHS SINCE THAT VISIT. MY UNDERSTANDING IS, THIS PROBLEM COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. *TR

WHILE DRIVING AT 65 MILES PER HOUR, AND CROSSING A BRIDGE EXPANSION JOINT, TRUCK BEGAN SHAKING VIOLENTLY. SHAKING DID NOT STOP UNTIL I WAS ABLE TO REDUCE THE SPEED BELOW 45MPH. SIMILAR INCIDENTS CONTINUE TO OCCUR EVERY TIME I DRIVE THE TRUCK. THIS COULD EASILY LEAD TO A SERIOUS ACCIDENT. *TR