2011 DODGE RAM 2500 Complaints
View complaints related to 2011 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2011 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 DODGE RAM 2500- HARWOOD, MD
MY DODGE RAM 2500 FROM 2011 HAS BEEN RECALLED FOR A POSSIBLE FAULTY FRONT TIE ROD FAILURE. I TOOK THE TRUCK IN ON JAN 7, 2014 TO HAVE IT FIXED. AT THE TIME THEY SAID THEY NEEDED TO ORDER THE PART AND IT WOULD TAKE 7-10 DAYS TO GET IT IN. TWO AND A HALF MONTHS LATER I RECEIVED A CALL SAYING THE PART WAS IN. I SCHEDULED THE TRUCK FOR SERVICE ON APR 16, 2014. WHEN I TOOK THE TRUCK IN I WAS TOLD THAT THE PART HAD BEEN REDESIGNED AND THEY WOULD ORDER A NEW ONE. IT'S BEEN THREE MONTHS SINCE THEN AND I HAVEN'T HEARD BACK FROM THE DEALERSHIP THAT THE PARTS ARE IN TO REPAIR MY TRUCK. I'VE BEEN FORCED TO USE MY TRUCK FOR SIX AND A HALF MONTHS BECAUSE DODGE DOESN'T HAVE THE PARTS AVAILABLE TO FIX MY RECALLED TRUCK WHICH CAN BE THE CAUSE OF A MAJOR ACCIDENT IF THE TIE ROD GOES BAD. DODGE NEEDS TO BE MORE RESPONSIVE IN TAKING CARE OF THEIR RECALLED VEHICLES BEFORE THEY CAUSE MORE ACCIDENTS. HELP! *TR
Source: NHTSA WEB SITE -
2011 DODGE RAM 2500- NASHVILLE, TN
2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE RECEIVED ANOTHER RECALL LETTER. THE CONSUMER STATED SINCE EARLY FEBRUARY, HE HAD BEEN ATTEMPTING TO GET THE VEHICLE REPAIRED, WITH NO SUCCESS, DUE TO LACK OF PARTS.
Source: CONSUMER LETTER -
2011 DODGE RAM 2500- CLARKSBURG, MD
AUGUST 2013 WE BOUGHT AFTERMARKET WHEELS FOR OUR 2011 DODGE RAM 2500. JULY 6, 2014 WHILE WASHING TRUCK, WE NOTICED SIX (6) LUG NUTS AND STEMS/BOLT MISSING. TWO MISSING ON REAR TIRE AND TWO MISSING ON BOTH FRONT TIRES. CONTACT OUR TIRE COMPANY TO GET THE PROBLEM REPAIRED AND HE STATED THAT CHRYSLER HAS THAT PART, THE LUG NUT BOLTS/STEMS, IS ON A NATIONWIDE BACK ORDER AND DID NOT HAVE AN ESTIMATE TO WHEN THEY WOULD BE AVAILABLE. NOW, I DON'T FEEL SAFE DRIVING A TRUCK WITH 6 LUG NUTS MISSING AND CANNOT GET IT REPAIRED. ALSO, WHEN I GET IT REPAIRED, WILL IT HAPPEN AGAIN? PROBABLY, THAT'S WHY THE PART IS ON BACK ORDER. *TR
Source: NHTSA WEB SITE -
2011 DODGE RAM 2500- BREWSTER, KS
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 2500- EASLEY, SC
NO INCIDENT. RECEIVED RECALL N49 IN JANUARY 2014. DEALER (MCKINNEY DODGE EASLEY SC ) IS WAITING ON PARTS? IS THIS VEHICLE SAFE TO DRIVE CANNOT GET AN ANSWER. *JS
Source: NHTSA WEB SITE -
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2011 DODGE RAM 2500- PILGRIM KNOB , VA
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE LIMITED. THE CONTACT HAD BEEN WAITING SINCE NOVEMBER OF 2013 TO HAVE THE VEHICLE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 2500- WHITE LAKE, MI
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V52900 (STEERING), BUT THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE OF ARRIVAL FOR THE PARTS. THE CONTACT SOLD THE VEHICLE DUE TO THE EXTENSIVE WAIT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 2500- AUMSVILLE, OR
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 2500- HONESDALE, PA
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIR. THE CONTACT HAS NOTIFIED THE DEALER ON SEVERAL OCCASIONS AND STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 2500- MERCED, CA
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE DEALER AND MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE