2012 DODGE RAM 2500 Complaints

MY VEHICLE IS PART OF THE RAM TRUCK REPURCHASE UNDER RECALL N49. FCA US SENT ME AN OFFER FOR MY TRUCK THAT I RECEIVED OCTOBER 26. I FILLED OUT THE PAPERWORK AND E-MAILED IT TO THE LISTED ADDRESS. I CALLED THE NEXT DAY, OCTOBER 27 AND FCA US VERIFIED THEY HAD RECIEVED MY DOCUMENTATION. THEY SAID A CHECK FOR THE REPURCHASE HAD BEEN REQUESTED. I WAS INFORMED THIS WOULD ONLY TAKE 2-3 DAYS TO ISSUE A CHECK. I CALLED BACK ON NOVEMBER 17 BECAUSE I HAVE NOT HEARD FROM FCA US FOR THREE WEEKS. AT THIS POINT FCA US CLAIMED THEY WERE WAITING ON MY DOCUMENTS. I TOLD THEM THEY HAD ALREADY VERIFIED RECEIPT OF SAID DOCUMENTATION ON OCTOBER 27. THE REPRESENTATIVE SAID " LET ME LOOK" AND AFTER LOOKING VERIFIED FCA US DID HAVE THE DOCUMENTATION AND STATED THEY WOULD REQUEST A CHECK FOR THE REPURCHASE. I ASKED HOW LONG UNTIL I COULD EXPECT TO HERE FROM THEM AND I WAS INFORMED THAT THEY ARE NOT GIVING TIMES. I QUESTIONED THE FACT THAT THEY TOLD ME 2-3 DAYS 3 WEEKS AGO AND WAS TOLD "THAT'S NOT TRUE, WE ARE NOT GIVING TIMES". IS FCA US GOING TO BE HELD ACCOUNTABLE? IT DOESN'T SEEM LIKE THEY HAVE ANY INTENT IN PAYING ME OR MY FAMILY FOR OUR UNSAFE VEHICLE. THIS RAM 2500 IS MY PRIMARY VEHICLE AND I CANNOT REPLACE IT UNTIL FCA US PAYS US WHAT IS OWED AND THIS BEING OUR PRIMARY VEHICLE WE HAVE NO CHOICE BUT CONTINUE TO DRIVE THIS UNSAFE VEHICLE WITH FAULTY STEERING THAT COULD BREAK AND CAUSE US TO CRASH.

I HAVE A 2012 RAM 2500 WITH 20,000 MILES. WHENEVER YOU GO OVER A BUMP OR RAILROAD TRACK THE TRUCK STARTS TO WOBBLE UNCONTROLLABLY THAT YOU NEED TO COME TO A COMPLETE STOP. ON ONE OCCASION I WAS ON THE NEW YORK THRUWAY TRAVELING AT 70 AND HIT A BUMP AND COULDN'T EVEN SEE STRAIGHT IT WAS WOBBLING SO BAD. HAVE BROUGHT TO DEALER WHEN IT FIRST HAPPENED LAST YEAR AND WAS TOLD IT WAS A BAD STEERING DAMPENER WAS REPLACED AND PROBLEM STILL EXISTS. MY WIFE WILL NOT USE THE TRUCK BECAUSE IS TERRIFIED OF THE ISSUE. I HAVE OWNED MANY RAM TRUCKS AND HAVE NEVER HAD THIS PROBLEM. AN INEXPERIENCED DRIVER COULD RESULT INTO A SERIOUS ACCIDENT.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING 80 MPH, AN ABNORMALLY LOUD NOISE WAS HEARD UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE U-JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE THE VEHICLE WAS UNDERGOING A TIRE ROTATION, THE TECHNICIAN DISCOVERED THAT BOTH FRONT TIE ROD ASSEMBLIES WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE EXHAUST FRACTURED CAUSING THE EMERGENCY BRAKE WIRING AND THE ABS WIRING TO MELT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE EXHAUST PIPES ,THE ABS, AND THE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FILLER NECK REJECTED FUEL. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ALLOW THE PUMP TO REFUEL AND WOULD RESPOND AS IF THERE WERE A FULL TANK WHEN THE VEHICLE WAS LOW ON FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,771. THE VIN WAS NOT AVAILABLE.

PRIOR TO EPA EMISSIONS RECALL I WOULD ACHIEVE DIESEL FUEL EFFICIENCIES AS HIGH AS 21 MPG HIGHWAY, PULLING A 18 FOOT TRAILER AT A 1 HOUR DURATION. THE CITY MPG AVERAGED TO 13-15 MPG, SINCE THE EMISSIONS RECALL UPDATE MADE ON THIS VEHICLE, MPG HAS AVERAGED BETWEEN 10-13 MPG ON HIGHWAY WITH NO LOAD/NO TRAILER AND AVERAGES BETWEEN 9-11 MPG IN CITY. THESE BENCHMARKS HAVE BEEN CONSISTENTLY COMPARED AND ROAD CONDITIONS HAVE BEEN SAME. TO ADD TO THIS ISSUE, THERE HAS BEEN A LOSS OF POWER THAT HAS CAUSED UNEXPECTED HESITATION IN A NUMBER OF INSTANCES. SEVERAL TIMES I WAS PUT IN HARMS WAY AS CROSSING CITY DIVIDED HIGHWAY, CROSSING STREETS AND/OR DIVIDING HIGHWAYS WHERE THAT MULTI-DIRECTIONAL TRAFFIC LIGHTS ARE NOT ALWAYS PRESENT. TO FURTHER EXPLAIN, REALIZING THE POWER PICKUP WAS NOT PRESENT AND TURBO DID NOT SEEM TO BE 'SPUN UP' EVEN THOUGH ACCELERATION WAS INCREASED DRAMATICALLY. NOTE, TO HELP TO POSSIBLY REMEDIATE THESE POTENTIAL ACCIDENT OCCURRENCES, I MUST POWER BRAKE AND INCREASE ENGINE RPM'S TO HELP BRING THE VEHICLE TO A POWER LEVEL TO REDUCE THE RISK OF POWER LATENCY. THIS SOMETIMES HELPS BUT NOT ALWAYS BECAUSE POWER IMPOTENCY SEEMS TO BE UNPREDICTABLE AT TIMES.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHEN THE VEHICLE MADE A LEFT TURN, A POPPING NOISE WAS PRESENT NEAR THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE DELAY THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY GRANDSON AND I WERE TAKING MY 2012 DODGE RAM TO THE DEALER FOR WARRANTY WORK WE WERE DOING AROUND 60 MPH WHEN WE CROSSED A RAIL ROAD CROSSING THE VEHICLE STARTED WOBBLING SO BAD I THOUGHT I HAD BLOWN A TIRE EVERYTHING ON THE DASH AND CENTER CONSOLE FLEW ON THE FLOOR ANYTHING IN THE BACK SEAT WENT UNDER THE FRONT SEAT IT SCARED BOTH OF US. I TOLD THE DEALERSHIP ABOUT IT THEY COULD FIND NOTHING BUT AXLE SEALS LEAKING BUT DID,NT HAVE TIME TO FIX THEM. I WORK IN THE NORTH DAKOTA OIL FIELDS I HAVE TO HAVE THIS VEHICLE SO I GOT AN APPOINTMENT AT ANOTHER DEALERSHIP 100 MILES AWAY THEY COULD FIND NOTHING WRONG INCLUDING THE AXLE SEALS AND CHARGED ME 96.30. I TOOK THIS VEHICLE 1150 MILES TO NORTH DAKOTA WITHOUT ANY PROBLEMS HOWEVER ON THE WAY BACK WAS ANOTHER STORY. MONTANA RAISED THEIR SPEED LIMIT TO 80 MPH AT SLIGHTLY OVER THAT THE VEHICLE STARTED WOBBLING OUT OF CONTROL WHEN I WENT ACROSS ONE OF THOSE LITTLE BUMPS ON A BRIDGE I DID NOT THINK I WAS GOING TO GET IT UNDER CONTROL BEFOR I WENT OFF THE ROAD OR IN TO THE GUARD RAIL IT DID THIS TO ME THREE MORE TIMES BEFOR I GOT HOW. I STOPPED BY THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY SAID THERE WAS NO RECALL ON THIS VEHICLE. I CALLED DODGE CUSTOMER SERVICE THEY INFORMED ME THAT IT WAS PROBABLY A WOREN TIRE OR IT WAS OUT OF ALIGNMENT. I FIND OUT THERE IS A CLASS ACTION LAWSUIT AGAINST DODGE FOR THIS AND THEY RISK MY LIFE AND MY FAMILIES LIFE NOT TO MENTION THE PEOPLE I COULD HAVE KILLED IF I HAD BEEN PASSING A TRUCK OR ANYONE ELSE ON THIS FREEWAY AT THE TIME THIS HAPPENED AT 80 MPH SOMEONE USUALLY DIES IN AN ACCIDENT. I WAS NEVER NOTIFIED OF ANY KIND OF SAFETY HAZARD WITH THIS PICKUP.