2004 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 05V462000 (POWER TRAIN), 09E001000 (STEERING), 13V528000 (STEERING), AND 15V313000 (AIR BAGS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FOUR WHEEL DRIVE WAS ENGAGED AND THE VEHICLE STARTED TO SPIN OUT OF CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

I RECEIVED A RECALL NOTICE ABOUT THE PASSENGER AIR BAG INFLATOR HOUSING IN FEBRUARY AND ONE FOR THE DRIVERS AIR BAG INFLATOR HOUSING FOUR MONTHS LATER. I HAVE CHECKED WITH THE DEALER (ATHENS DODGE CHRYSLER JEEP) SEVERAL TIMES AND THEIR RESPONSE EACH TIME IS THEY DO NOT HAVE THE PARTS AND MIGHT NOT HAVE THEM FOR ANOTHER SIX MONTHS.

MY 2004 DODGE RAM 2500 HAS BEEN AFFECTED BY CHRYSLER RECALL P40 / NHTSA 14V-354. I TOOK MY VEHICLE INTO THE LOCAL CHRYSLER / DODGE DEALERSHIP AND THEY DETERMINED THAT I HAD DEFECTIVE AIRBAG INFLATORS AND INITIATED A PARTS ORDER TO REPLACE THEM. ALMOST 8 MONTHS HAVE ELAPSED AND THEY STILL HAVE NOT RECEIVED THE PARTS FROM CHRYSLER. CHRYSLER HAS NOT FIXED THIS DEFECT IN A TIMELY MANNER.

MY 2004 DODGE RAM 2500 EXHIBITS THE CLASSIC DEFECTIVE STEERING LINKAGE ISSUES COMMON TO DODGE RAMS OF THIS YEAR AND RESULTS IN THE "DEATH WOBBLE" WHEN DRIVING OVER A BUMP AT HIGHWAY SPEEDS. IT BECOMES NEARLY UNCONTROLLABLE UNTIL I SLOW TO BELOW 30 MPH. THE DEALERSHIP ALWAYS CLAIMS THAT THEY EITHER "CANNOT DUPLICATE" THE ISSUE, OR THAT THEY COULDN'T FIX IT IF THEY COULD DUPLICATE IT ANYWAY. I BOUGHT THE DODGE RAM USED IN 2013 AND HAVE BEEN HAVING THIS ISSUE EVER SINCE. I DID NOT KNOW THAT THIS WAS A COMMON DODGE RAM PROBLEM, THAT HAS BEEN IGNORED BY CHRYSLER, OR I WOULD NOT HAVE PURCHASED THE TRUCK.

2004 DODGE RAM 2500 HAS AN UNKNOWN TRANSMISSION PROBLEM. SHIFTS OKAY FROM COLD START, BUT SPORADICALLY IT WILL NOT SHIFT INTO 2ND GEAR WHEN ENGINE IS WARM. ONCE THE ENGINE IS WARM, IF THE ENGINE IS TURNED OFF AND THEN IS RESTARTED (SUCH AS A STOP AT A STORE, GAS STATION, ETC.), IT GOES INTO FIRST GEAR OKAY, BUT THEN WINDS OUT AND WILL NOT SHIFT INTO 2ND GEAR. THE ONLY WAY TO GET IT TO SHIFT AGAIN IS TO TURN THE ENGINE OFF AND THEN RESTART IT. THEN IT WILL SHIFT CORRECTLY. THIS IS DANGEROUS BECAUSE MANY TIMES WHEN WE PULL OUT INTO TRAFFIC THERE IS NO PLACE TO SAFELY PULL TO OFF THE ROAD TO STOP THE ENGINE. WE HAVE HAD TO PRAY FOR RED LIGHTS SO WE COULD SHUT OFF THE ENGINE OFF FOR A MOMENT. WE HAVE HAD THE GOVERNOR PRESSURE SENSOR REPLACED TWICE AND HAVE ALSO REPLACED THE TRANSDUCER AND THE TRANSMISSION SOLENOID AND THE PROBLEM REMAINS.

THE FRONT DRIVERS SIDE DOOR WON'T UNLOCK OR OPEN FROM THE OUTSIDE. IT ONLY OPENS FROM THE INSIDE.

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR AND THE DEALER PLACED THE CONTACT ON A WAITING LIST MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE THE VEHICLE WAS BEING SERVICED BY THE DEALER, THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE'S UPPER, LOWER, AND U JOINTS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V337000 (FUEL SYSTEM, OTHER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING. UPON TURNING THE STEERING WHEEL TO THE LEFT, IT LOCKED AND HAD TO BE TURNED RIGHT AND THEN LEFT TO GRADUALLY UNLOCK THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS), BUT WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE ABLE TO SUPPLY THE PART FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000. UPDATED 8/6/15*CN UPDATED 09/14/15*LJ UPDATED 11/01/2017*CN