2011 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND MANUFACTURER COULD NOT PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE RECEIVED TWO SAFETY RECALLS FOR THIS VEHICLE RECALL NUMBER N49/NHTSA 13V-529. THE RECALL IS TO REPLACE THE LEFT TIE ROD BALL STUD ON THE STEERING LINKAGE. I RECEIVED THE FIRST RECALL NOTICE IN JANUARY 2014. I IMMEDIATELY WENT TO MY DODGE DEALER TO HAVE THE WORK PERFORMED. DODGE STATED THAT THEY WOULD HAVE TO ORDER THE PARTS. SIX MONTHS LATER I AM STILL WAITING FOR THE PARTS. TODAY I RECEIVED THE SECOND SAFETY RECALL NOTICE FOR THE SAME PROBLEM. I CALLED CHRYSLER RECALL ASSISTANCE AND WAS TOLD IT WOULD TAKE AN ADDITIONAL THREE TO FIVE MONTHS BEFORE THE PARTS WERE AVAILABLE. THAT IS UNACCEPTABLE AND EXTREMELY DANGEROUS. CHRYSLER IS PLAYING RUSSIAN ROULETTE WITH PEOPLES' LIVES. CHRYSLER'S CLAIM THAT IT TAKES NINE MONTHS TO A YEAR TO OBTAIN THE PARTS IS PATENTLY FALSE. THEY HAVE SIMPLY INTENTIONALLY PLACED A BOTTLENECK IN THE RECALL PROCESS IN ORDER TO IMPROVE THEIR CASH FLOW. DO PEOPLE HAVE TO DIE BEFORE ACTION IS TAKEN? *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 10/02/14*LJ UPDATED 03/09/2015*JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY WERE NOT ABLE TO PROVIDE AN ESTIMATED TIME FROM WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/19/14*CN UPDATED 08/28/2014 *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE NOW RECEIVED TWO NOTICES ABOUT THE LEFT TIE ROD. I OWN TWO DODGE PICK UPS AND STILL, 5 MONTHS LATER THEY CANNOT GET THE PARTS! I APPRECIATE THE CONCERN BUT WHAT GOOD IS IT IF WE CANNOT GET THE PARTS TO HAVE IT FIXED! QUIT SPENDING TIME ON SENDING OUT NOTICES AND GET THE PARTS! *TR

TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE DEALER DID NOT HAVE THE PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED A REASONABLE ABOUT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND THERE WAS A WAITING LIST OF 365 CUSTOMERS AHEAD OF THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/11/14*CN