2009 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE REPAIR PART WAS ALSO RECALLED AND DID NOT KNOW WHEN THE REPLACEMENT PART WOULD BECOME AVAILABLE. THE MANUFACTURE HAD BEEN ALERTED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE A FAILURE. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE SEVERAL MONTHS AGO AND WAS ADVISED BY THE MANUFACTURER THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER HAD TO PLACE THE CONTACT ON A WAITING LIST THAT WOULD EXCEED TWO YEARS BECAUSE THE REPLACEMENT PART WAS CALLED BACK BY THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT THAT THE REPLACEMENT PART HAD TO BE REDESIGNED AND COULD POSSIBLY BECOME AVAILABLE TO THE DEALER WITHIN TWO YEARS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT FELT THAT IT WAS UNACCEPTABLE FOR HIM TO STILL BE WAITING WHEN THE VEHICLE WAS TAKEN TO THE DEALER JANUARY 6, 2014. THE MANUFACTURE WAS ALERTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED HE HAD NOT YET EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 04/22/14 MA

I RECEIVED AN IMPORTANT SAFETY RECALL N49/NHTSA 13V-529 BACK IN DEC TIME FRAME, I IMMEDIATELY CONTACTED CROWN DODGE IN FAYETTEVILLE, NC. THEY TOLD ME THAT THEY ARE AWARE OF THE SITUATION AND ARE WAITING ON PARTS TO ARRIVE AND TO CALL BACK IN TWO WEEKS. I CALL BACK TWO WEEKS LATER (MID JAN) THEY EXPLAIN THAT THEY HAVE NOT RECEIVED ANY PARTS AND WAS TOLD TO BRING IN MY TRUCK SO THEY CAN ORDER PARTS ASSIGNED TO MY VIN NUMBER WHICH I DID. AFTER WAITING SEVERAL WEEKS I CALLED CROWN DODGE ON 4 MARCH 2014 AND SPOKE WITH FRANK IN THE SERVICE DEPT. HE EXPLAINS TO ME THAT THE PARTS WERE ORDERED LAST WEEK. I DON'T UNDERSTAND HOW IT HAS TAKEN CROWN DODGE OVER 2 MONTHS TO ORDER PARTS FOR THIS RECALL. [XXX] WAS UNABLE TO GIVE A GOOD EXPLANATION WHY IT HAS TAKEN SO LONG TO ORDER PARTS. I EXPLAINED TO HIM THAT MY TRUCK HAS A SEVERE DEATH WOBBLE PROBLEM AND IT IS VERY HAZARDOUS TO DRIVE AND I NEEDED THIS ISSUE FIXED AS SOON AS POSSIBLE. I DON'T EVEN LET MY WIFE DRIVE THE TRUCK BECAUSE I AM AFRAID FOR HER SAFETY BECAUSE OF THIS ISSUE. [XXX] COULD NOT TELL ME WHEN THE PARTS HE SUPPOSEDLY ORDERED WOULD COME IN. I AM TIRED OF WAITING AND HOPE YOU COULD SHED SOME LIGHT ON THIS PROBLEM I AM HAVING WITH CROWN DODGE OF FAYETTEVILLE. THANK YOU HELPING ME IN THIS MATTER.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THEY WERE ONLY RECEIVING ONE REPAIR KIT PER WEEK. THE CONTACT WAS NUMBER 37 ON A WAITING LIST FOR THE PART. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND WAS STILL AWAITING PARTS FROM AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/14*LJ THE CONSUMER STATED THE PARTS HADN'T BECOME AVAILABLE IN A TIMELY MANNER. THE VEHICLE STARTED TO SHOW FAILURE SYMPTOMS OF THE PROBLEMS IN ACCORDANCE WITH THE RECALL. UPDATED 04/11/2014*JS

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD TAKE TWO MONTHS FOR THEM TO RECEIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALER WAS ONLY RECEIVING ONE REPLACEMENT PART EVERY TWO WEEKS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.