2011 DODGE RAM 2500 Complaints
View complaints related to 2011 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2011 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 DODGE RAM 2500- HARRISON TOWNSHIP, MI
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000: (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 2500- ROCHERT, MN
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500.THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 2500- BROOKELAND, TX
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/11/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 2500- RAMSEY, MN
I AM SEEING A LOT OF THE SAME COMPLAINTS WITH THIS RECALL. I AM GETTING THE SAME STORY THAT THEY ARE WAITING ON PARTS AND CANNOT PERFORM THIS RECALL NOW. THE DEALER DOES NOT KNOW WHEN PARTS ARE TO COME IN. MY CONCERN IS, ITS ALREADY BEEN WAY MORE THAN A FEW MONTHS SINCE I WENT INTO THE DEALER AND HAD THEM VERIFY MY TRUCK NEEDED THE RECALL. I DON'T DRIVE MY TRUCK ON A DAILY BASIS BUT WHEN I AM USING IT I AM USUALLY HAULING MY DUMP TRAILER. I DON'T WANT TO BE THE CAUSE OF ME OR SOMEONE ELSE GETTING INJURED WHEN I KNOW THERE IS AN ISSUE WITH THE TRUCK LIKE THE STEERING MAY FAIL. I DON'T UNDERSTAND HOW THERE CANNOT BE ANY PARTS TO REPLACE THIS YET. *TR
Source: NHTSA WEB SITE -
2011 DODGE RAM 2500- NORTH ENGLISH, IA
RECEIVED THE N49 / NHTSA 13V-529 LEFT TIE ROD RECALL NOTICE, MADE AN APPOINTMENT TO GET IT REPLACED ON 1/10/14 4 DAYS AFTER THE START OF THE RECALL. TOOK THE TRUCK IN TO DEERY BROTHERS IOWA CITY TO GET THE RECALL COMPLETED. INSTEAD OF DOING THE RECALL THEY SIMPLY LOOKED UNDER THE TRUCK AND VERIFIED IT WAS ONE THAT NEEDED THE RECALL, AND WOULD PUT ME ON THE LIST TO HAVE IT DONE. STATED THEY WOULD CONTACT ME WHEN PARTS COME IN. THIS WAS OVER 6 MONTHS AGO AND EVERY TIME I TALK TO THEM THEY SAY THEY ARE REPLACING PARTS AS FAST AS THEY COME IN. I JUST RECEIVED A SECOND LETTER FROM CHRYSLER TODAY STATING THIS IS AN IMPORTANT SAFETY RECALL AND SHOULD BE DONE AS SOON AS POSSIBLE. I CALLED DEERY BROTHERS AGAIN THIS MORNING AND GOT THE SAME RESPONSE THAT THEY ONLY GET 2-3 SETS OF PARTS AT A TIME AND WILL LET ME KNOW WHEN MINE ARE AVAILABLE. THEY STATED THEY HAVE PEOPLE ON THE LIST THAT HAVE BEEN THERE QUITE A WHILE LONGER THAN ME. WHICH SEEMS FUNNY AS I WENT IN 4 DAYS AFTER THE RECALL STARTED. I DID CALL THE CHRYSLER GROUP RECALL ASSISTANCE CENTER LISTED ON THE RECALL AND GOT THE SAME RUNAROUND. I FEEL I AM DRIVING A TICKING TIME BOMB, THEY WERE UNABLE TO ANSWER MY QUESTION ABOUT WHO WOULD BE RESPONSIBLE IF THIS BREAKS GOING DOWN THE ROAD AND CAUSES AN ACCIDENT. I DO NOT USE MY TRUCK AS A CAR, USUALLY I AM CARRYING A HEAVY LOAD IN THE TRUCK AND/OR PULLING A TRAILER. I'M JUST CONCERNED ABOUT THE COLLATERAL DAMAGE THAT COULD OCCUR IN SUCH A CASE. I REALIZE THEY HAVE A LOT OF UNITS ON THE ROAD TO REFIT BUT, I THINK THEY NEED TO STEP UP AND GET THESE DONE. ONE FRIEND OF MINE HAD HIS BREAK ON HIM 300 MILES FROM HOME, JUST AFTER PULLING OFF INTERSTATE. HATE TO THINK IF IT HAD BROKE A FEW MILE EARLIER. I HATE TO DRIVE MY TRUCK RIGHT NOW BUT, CANNOT BE WITHOUT IT FOR WHAT APPEARS COULD BE A FULL YEAR. PLEASE LOOK INTO THE HANDLING OF THIS BY CHRYSLER. *TR
Source: NHTSA WEB SITE -
-
2011 DODGE RAM 2500- GLENWOOD SPRINGS, CO
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 2500- POTRERO, CA
TL ' THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS UNABLE TO BE REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JCC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 2500- DOUSMAN, WI
TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WAS CONCERNED BECAUSE THE MANUFACTURER DID NOT HAVE PARTS AVAILABLE. THE DEALER INFORMED THE CONTACT THAT PARTS WOULD BE ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT DID NOT EXPERIENCE THE FAILURE. UPDATED 09/02/14*LJ THE CONSUMER STATED AFTER 5 MONTHS THE VEHICLE WAS REPARED. UPDATED 09/10/2014 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE RAM 2500- PASADENA, TX
2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, HE NOTICED THE VEHICLE PULLED TO THE RIGHT AND THE STEERING WHEEL WAS NO LONGER CENTERED. THE DEALER INFORMED THE CONSUMER, THE WORK THEY PERFORMED, HAD NOTHING TO DO WITH THE VEHICLE PULLING. THE CONSUMER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE, PRIOR TO TAKING IT TO THE DEALER. *JB
Source: CONSUMER LETTER -
2011 DODGE RAM 2500- ATLANTA, LA
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING). THE CONTACT STATED THAT SHE WAS ADVISED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THERE WERE NO FAILURES AT THIS TIME.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE