2009 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE DEALER INFORMED THE CONTACT THAT THEY WERE ONLY RECEIVING ONE RECALL KIT EVERY SEVEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SAFETY RECALL NOTICE N49/NHTSA 13V-529 FOR ABOVE TRUCK IN 12/13. I TOOK TRUCK TO NAPLETON DODGE LAKE PARK,FL. TEL. # 561-622-0101 AND WAS TOLD THE PARTS HAD TO BE ORDERED. SINCE THEN I HAD NUMEROUS CONTACTS WITH THE DEALER'S PARTS DEPARTMENT. THE PARTS CLERKS TOLD ME CHRYSLER IS LIMITING THE NUMBER OF REPAIR PARTS NEEDED TO CLEAR THE RECALL. THEY FIRST SAID THE DEALER COULD ONLY ORDER 2 A WEEK. ON 2/19/14 THE PARTS CLERK SAID CHRYSLER HAS REDUCED THE NUMBER TO ONE EVERY SEVEN DAY, AND THAT I WAS 50TH ON THE LIST AND THEY COULDN'T EVEN ORDER MY PARTS FOR 350 DAYS. THEY WERE SORRY BUT THERE WAS NOTHING THEY COULD DO SINCE CHRYSLER WAS LIMITING THE ORDERING. THE DEALER HAS BEEN POLITE BUT THEY BLAME THE PROBLEM ON CHRYSLER NOT HAVING THE PARTS. I AM CONCERNED SINCE I DO NOT WANT TO DRIVE FOR A YEAR WITH UNSAFE SUSPENSION ESPECIALLY SINCE I FREQUENTLY TOW HEAVY LOADS. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND CONTACTED THE DEALER, WHO INFORMED THE CONTACT THAT THEY ONLY RECEIVE ONE REMEDY PART PER WEEK. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS INFORMED BY THE DEALER THAT THE PART HAD FAILED THEIR INSPECTION. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) LAST YEAR AND WAS RECENTLY INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT IT HAD SURPASSED REASONABLE TIME FOR THE REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT STATED THAT THERE WAS A RESTRICTION ON THE REPAIR PART BECAUSE THEY COULD NOT SUPPLY ENOUGH REPAIR KITS TO THEIR CUSTOMERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 05/30/2014*JS

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN LATE DECEMBER 2013 AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT A FEW WEEKS LATER WHILE DRIVING 10 MPH, HE TURNED THE STEERING WHEEL TO THE LEFT AND BEGAN TO HEAR A GRINDING NOISE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TIE ROD WAS FRACTURED AND HAD SHOT THROUGH THE FRONT PASSENGERS' SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY STATED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 5/13/14*CN *TR

TL* THE OWNS A 2009 DODGE RAM 2500 4X4. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE RECALL HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND WAS NOT AVAILABLE TO GIVE THE CONTACT A DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . ..UPDATED 03-12-14 *BF

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALERS STATED THAT THEY WERE RECEIVING TWO PARTS PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

HAVE A SAFETY RECALL N49/NHTSA 13V-529 CALLED DEALER AND TOLD THAT CHRYSLER ONLY SENDING 1 PART PER WEEK. I AM #89 ON THE LIST. THAT'S A YEAR & A HALF OUT. VERY DANGEROUS. DO I HAVE TO PARK MY TRUCK FOR THAT LONG? *TR