2012 DODGE RAM 2500 Complaints

View complaints related to 2012 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2012 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 DODGE RAM 2500
    - BRUNSWICK, GA

    WHILE ENTERING HIGHWAY AND GETTING UP TO SPEED ONTO I95, TRUCK STARTED TO VIBRATE. I BACKED OFF THEN TRIED AGAIN TO ACCELERATE, AT THIS TIME THE STEERING WHEEL VIOLENTLY SHOCK IN MY HANDS LEFT AND RIGHT RAPIDLY. I LET OFF SPEED AND IT WASN'T UNTIL I GOT INTO THE BREAK DOWN LANE AT APPROX. 45 MPH THAT I WAS ABLE TO STEER THE VEHICLE WITHOUT ANY SHAKING OF THE STEERING WHEEL. I THEN PULLED OUT AGAIN AND RESUMED. THE INCIDENT HAS HAPPENED A FEW ADDITIONAL TIMES MOSTLY WHILE TRANSFERRING FROM SOLID PAVEMENT TO CROSSING BRIDGES. I MADE APPOINTMENT DISCUSSING THE ISSUE. I TOOK TRUCK IN THEY ROTATED TIRES AND IT WAS GONE FOR A LITTLE WHILE. NOW HERE IT IS JULY AND THE TRUCK IS STARTING TO REACT THAT WAY AGAIN, MOSTLY WHILE TRAVELING ON BRIDGES. THE LEFT ARM HAD PREVIOUS BEEN REPLACED AND STILL HAVE THIS ISSUE.

    Source: NHTSA WEB SITE
  • 2012 DODGE RAM 2500
    - BELLINGHAM, WA

    AFTER RECEIVING NOTIFICATION FROM DODGE THAT PARTS WERE AVAILABLE TO CORRECT THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR (RECALL P65/NHTSA 14V-635) MY DODGE DEALER (RAIRDON DODGE, BELLINGHAM) TOLD ME THE PARTS FOR THE RECALL WERE ON BACK ORDER FROM DODGE. SUBSEQUENTLY THE CHECK ENGINE LIGHT CAME ON SHORTLY THEREAFTER AND WHEN DIAGNOSED THE PROBLEM WAS WITH THE OXYGEN SENSOR SYSTEM. ONCE AGAIN THE DEALER TOLD ME THAT THE REPAIR PARTS WERE ON BACK ORDER FROM DODGE AND THEY WOULD CALL WHEN THE PARTS ARRIVED, THIS WAS CLOSE TO A MONTH AGO AND IN THE MEANTIME THE TRUCK HAS BEEN PARKED AND NOT BEEN USED. I BELIEVE THAT THIS EXTENDED PERIOD WAITING FOR BACK ORDERED PARTS IS EXCESSIVE AND NEEDS TO BE RECTIFIED, ESPECIALLY WHEN DODGE INDICATED THAT THE PARTS FOR THE RECALL WERE AVAILABLE.

    Source: NHTSA WEB SITE
  • 2012 DODGE RAM 2500
    - DEWEY, AZ

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE RAM 2500
    - PERRIS, CA

    DRIVING ON FREEWAY 55 MPH TOWING HEAVY DUTY CONCRETE TRAILER ( 2 AXLE 4 YARD W/REAR MOUNTED MIXER) AND TRUCK VIOLENTLY STARTED SHAKING BAD , LEAVING ME WITH NO CONTROL . HAVE INVESTED OVER$1000 IN PARTS ALONE, WITH NO LUCK. NOW AM REPLACING ALL TIE RODS AND BALL JOINTS $500 (PARTS ALONE), TO SEE WHAT HAPPENS. THOUGH I HAVE READ THERE IS NO FIX??? CANT SELL IT CUZ I OWE 36,000 AND IT IS ONLY WORTH 25,000. I AM 3 MONTHS BEHIND ON PAYMENTS CUZ I NEED TRUCK FOR WORK TO MAKE MONEY, BUT HAS BEEN IN SHOP (UNRELATED WOULD NOT START) FOR 3 WEEKS AND $1300 MORE DOLLARS, FOR SOME FUEL MODULE B.S. AND MY FINANCE COMPANY WANTS TO KNOW WHERE THEIR MONEY IS, AND WHAT IS WRONG WITH THE TRUCK? SO I ASK THEM WHICH MONTH THEY WOULD LIKE TO KNOW ABOUT. THESE TRUCKS ARE GARBAGE!!!! NEVER BUY DODGE ( PROBABLY WHY THEY CHANGED NAME OF TRUCKS TO "RAM") SOME LEGAL MAMBO JUMBO TO SAVE THEIR ASS. AND THE GOVERNMENT BAILED THEM OUT FOR WHAT???? WHAT BROUGHT ME HERE WAS A SEARCH FOR TIE RODS, CAUSE I BELIEVE THAT TO BE MY PROBLEM. AFTER READING ALL THE COMPLAINTS ABOUT TIE RODS BREAKING, I WILL NOW REPLACE ALL TIE RODS ON MY OWN DIME, BECAUSE MY LIFE IS WORTH MORE THAN $1000 DOLLARS OF PARTS. THERE IS DEFINITELY SOMETHING BEING COVERED UP. WHY IN THE HELL CAN DEALERS ONLY GET 15 PARTS (B.S.) A MONTH, BUT I CAN GO EBAY, AMAZON, (WHICH I AM BY THE WAY) AND HAVE THEM IN A COUPLE DAYS. CAUSE I AM PAYING FOR THEM? IS CHRYSLER THAT BROKE ? CRAPPY PRODUCTS, CRAPPY DESIGN, AND GUESS WHAT, NO ACCOUNTABILITY. RECIPE FOR DISASTER IF YOU ASK ME. UP YOURS DODGE , RAM, CHRYSLER, WHATEVER NAME YOUR HIDING BEHIND THIS MONTH.!!!

    Source: NHTSA WEB SITE
  • 2012 DODGE RAM 2500
    - GUERNEVILLE, CA

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE). THE CONTACT RECEIVED A RECALL LETTER IN JANUARY OF 2015. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE RAM 2500
    - ZEPHYRHILLS, FL

    I WAS GIVEN NOTICE OF RECALL ON DECEMBER 9TH 2014.RECEIVED ANOTHER NOTICE THIS MONTH ON THE FUEL HEATER. I HAVE BEEN TO THE DEALER SEVERAL TIMES AND THEY DO NOT HAVE THE PART.IT HAS BEEN OVER 6 MONTHS SINCE THE FIRST RECALL NOTICE THEN THEY SEND ANOTHER ONE AND STILL DO NOT HAVE THE PARTS.WHAT GOOD IS A RECALL OF A DANGEROUS SITUATION WITH THE VEHICLE AND THE MANUFACTURE DOES NOT SUPPLY THE PARTS! I HAVE ALSO HAD A PROBLEM AND MADE A REPORT BEFORE ABOUT THE TRUCK NOT STOPPING OR SLOWING DOWN.THE ELECTRONIC THROTTLE STICKS AND THIS IS VERY DANGEROUS.

    Source: NHTSA WEB SITE
  • 2012 DODGE RAM 2500
    - HONDO, TX

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING AT DUSK AT APPROXIMATELY 70 MPH, THE HEADLIGHTS ACTIVATED AND THEN INDEPENDENTLY DISENGAGED. THE HEADLIGHTS WERE MANUALLY ENGAGED IN ORDER TO CONTINUE DRIVING. ON A SEPARATE OCCASION, THE TAIL LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE THREE BRAKE STOP LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE TWICE DEALER, WHO INFORMED THERE WAS AN ELECTRICAL SHORTAGE WITHIN THE FUSE BOX AND THE CIRCUIT BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE RAM 2500
    - ALPINE, CA

    IN DECEMBER CHRYSLER MAILED AN "IMPORTANT SAFETY RECALL" P65/NHTSA 14V-635. WHEN I CALLED MY LOCAL DODGE RAM DEALERSHIP TO SCHEDULE AN APPOINTMENT TO CORRECT THE SAFETY ISSUE, THEY TOLD ME THE PARTS WERE NOT AVAILABLE. FOR MORE INFORMATION I WOULD HAVE TO CALL CHRYSLER. ON 12/26/14 I WAS TOLD BY CHRYSLER THE PARTS WOULD BE AVAILABLE APRIL 2015. ON MAY 1ST, I RECEIVED A SUBSEQUENT "IMPORTANT SAFETY RECALL" P65/NHTSA 14V-635 FROM CHRYSLER, SO I CALLED MY LOCAL DOGE RAM DEALERSHIP TO SCHEDULE THE APPOINTMENT. I WAS TOLD AGAIN THE PARTS ARE NOT AVAILABLE AND I WOULD HAVE TO CALL CHRYSLER TO GET MORE INFORMATION. I DO NOT BELIEVE CHRYSLER IS TAKING THIS IMPORTANT SAFETY RECALL SERIOUSLY. THAT BEING SAID, ON THE SAFETY NOTICE IT SAYS "A LEAKING DIESEL FUEL FILTER/HEATER COULD CAUSE UNDER HOODSMOKE AND/OR AN ENGINE COMPARTMENT FIRE". *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE RAM 2500
    - PALMDALE, CA

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 DODGE RAM 2500
    - COLLINSVILLE, IL

    TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). TWO DEALERS STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/13/15*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE