2009 DODGE RAM 2500 Complaints
View complaints related to 2009 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 220 complaints submitted for the 2009 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE RAM 2500- PHOENIX, AZ
RECALL N49. I GOT A NOTICE FROM DODGE THAT MY CALL IS ON RECALL FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK MAY FRACTURE. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND CRASH WITHOUT WARNING. I MADE AN APPOINTMENT TO GET IT FIX AND WAS TOLD I HAVE TO WAIT 36 WEEK BEFORE THE PART ARE HERE. THIS IS UNACCEPTABLE BECAUSE THE CAR COULD CRASH. MY DEALER IS AIRPARK DODGE IN SCOTTSDALE ARIZONA 480 556 7400. *TR
Source: NHTSA WEB SITE -
2009 DODGE RAM 2500- SARANAC LAKE, NY
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT ONE PART WAS BEING SENT PER WEEK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE RAM 2500- PALM BEACH GARDENS, FL
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURE HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/05/14*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE RAM 2500- SEDRO WOOLLEY , WA
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THEY WERE ONLY AUTHORIZED TO ORDER ONE TIE ROD PER WEEK AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST THAT COULD POSSIBLY EXCEED ONE YEAR BEFORE THEY WOULD BE ABLE TO SERVICE THE VEHICLE. THE CONTACT BELIEVED THAT THE RECALL REPAIR FAR SURPASSED WHAT WOULD BE CONSIDERED A REASONABLE TIME FOR REPAIR.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE RAM 2500- TACOMA, WA
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 DODGE RAM 2500- OMAK, WA
TL* THE CONTACT OWNS 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE RAM 2500- RED BLUFF, CA
RECEIVED RECALL NOTICE N49/NHTSA 13V-529 REGARDING THE LEFT TIE ROD BALL. CALLED MY DEALER (RED BLUFF DODGE) IN LATE DECEMBER AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS. CALLED AGAIN ON 1/14/14 AND WAS TOLD THAT THEY DO NOT HAVE THE PARTS AND THAT DODGE WOULD ONLY SEND THEM ONE REPLACEMENT PART PER WEEK. I AM NOW ON A SIX (6) MONTH WAITING LIST TO GET THIS PROBLEM FIXED. *TR
Source: NHTSA WEB SITE -
2009 DODGE RAM 2500- JANESVILLE, CA
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V528000 ( STEERING). THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE RAM 2500- WAYCROSS, GA
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE RAM 2500- LAKE HAVASU CITY, AZ
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION NOVEMBER 2013. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE