2004 DODGE RAM 2500 Complaints

View complaints related to 2004 DODGE RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2004 DODGE RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 DODGE RAM 2500
    - NASELLE, WA

    FRACTURE OF THE PITMAN ARN AT THE STEERING BOX/ HAD TO REPLACE ENTIRE STEERING BOX/ FRACTURE WAS FOUND WHILE UNDERGOING WHEEL ALIGMENT/ WAS ONLY A MATTER OF TIME BEFORE IT WOULD HAVE FAILED. REPLACE WATER PUMP/ 120000 REPLACE REAR UNIVERSAL JOINT FOR BAD BEARINGS/ 121,000 ENTIRE ENGINE FAN WITH PULLEY SHEARED OFF WHILE ON A TRIP/ 118000 REPLACED ENTIRE WIPER MECHANISM DUE TO COMPLETE FAILURE/122000 POORLY ENGINEERED VEHICLE/ WOULDN'T BUY ANOTHER DODGE LOTS OF SAFETY ISSUES. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 2500
    - PUTNEY, VT

    APPROXIMATELY 110 MILES INTO A 200 MILE TRIP. I DROVE OVER AN INTERSTATE BRIDGE EXP. JOINT, WHEN MY TRUCK STARTED TO SHAKE UNCONTROLLABLY , I HIT THE BRAKES AND CAME TO A STOP AT THE FAR END. AFTER GATHERING MY SANITY, GOT OUT TO INSPECT WHAT MIGHT HAVE FAILED, BUT VISUALLY COULD FIND NOTHING. I RETURNED TO THE VEHICLE AND CAREFULLY PROCEEDED UP THE ROAD,TO FIND THAT THE "PROBLEM" HAD CEASED. 40 MINS LATER I ENCOUNTERED A SIMILAR EXPERIENCE. IN BOTH CASES, I WAS THANKFUL THERE WAS NO OTHER CARS BEHIND ME. AFTER RETURNING HOME , I WENT TO THE DODGE DEALERSHIP, WHERE THEY TOLD ME THAT IT WAS LIKELY A STEERING STABILIZER AT FAULT. I HAD THEM DO THE REPAIR, ALL THE WHILE TALKING TO SERVICE ABOUT THE DANGER OF THE SITUATIONS I HAD BEEN FACED WITH, AND IN AWE THAT THERE WERE NO RECALLS ADDRESSING THIS ISSUE, SEEMINGLY THE ISSUE WAS FIXED. THREE MONTHS LATER A RECEIVED A RECALL FOR THE TIE RODS IN THIS VEHICLE, THAT COULD FAIL AND RESULT IN THE SITUATION I HAD PREVIOUSLY. AFTER 10 AND A HALF MONTHS OF BEING TOLD THERE WERE NO PARTS AVAILABLE TO DO COMPLETE THE RECALL REPAIR, THEY FINALLY CAME IN AND THE REPAIR WAS MADE. THREE WEEKS AFTER THE REPAIR WAS MADE , I WAS TRAVELING THE INTERSTATE (APPROX. 11-29-14) I WAS FACED WITH THE EXACT SAME UNCONTROLLABLE VIOLENT WOBBLE, THAT BROUGHT ME TO A STOP IN THE MIDDLE OF AN INTERSTATE BRIDGE, WHERE I WAS NARROWLY MISSED BY AN 18 WHEELER IN MY REAR VIEW MIRROR. THESE PANTS WETTING, SKIN OF MY TEETH, NEAR DEATH EXPERIENCES HAVE FORCED ME TO FILE THIS COMPLAINT. UNFORTUNATELY MY CURRENT FINANCES WON'T ALLOW ME TO PART WITH THIS DEATH TRAP. I'VE BEEN TO THE DEALERSHIP ONCE AGAIN AND HAVE BEEN TOLD THAT THE DRAG LINK AND PITMAN ARM ARE NOW THE CAUSE OF THE PROBLEM. I'M FINDING IT HARD TO BELIEVE THAT ANYONE REALLY KNOWS HOW TO REMEDY THIS DEFECT, AND THEY ARE DRAWING STRAWS TO PICK THE CURE OF THE WEEK. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 2500
    - MERIDIAN, ID

    I WAS DRIVING MY 2004 DODGE RAM 2500 5.9 DIESEL TRUCK TO WORK DURING RUSH HOUR MORNING TRAFFIC AT APPROXIMATELY 25 MPH WHEN THE CHECK ENGINE LIGHT CAME ON AND A FEW SECONDS LATER THE TRUCK SUDDENLY ACCELERATED ON ITS OWN TO ABOUT 3500RPMS. THE ROADS WERE ICED OVER FROM A PREVIOUS SNOW STORM. DUE TO THE SUDDEN ACCELERATION ON THE ICE, THE REAR TIRES BROKE TRACTION AND STARTED SLIDING SIDEWAYS BEFORE I COULD REACT TO THE SUDDEN ACCELERATION. I IMMEDIATELY APPLIED THE BRAKES WITH NO RESULTS. TRUCK CONTINUED TO SLIDE SIDEWAYS INTO THE ONCOMING LANE OF TRAFFIC WHEN AS SUDDEN AS THE ACCELERATION HAPPENED, THE RPMS DROPPED DOWN TO AN IDLE AND I WAS ABLE TO GET THE TRUCK UNDER CONTROL. LUCKILY, THERE WERE NO OTHER VEHICLES IN THE ONCOMING LANE. DEALERSHIP HAS TRUCK NOW AND IS TELLING ME THE FAULT CODE INDICATES A BAD ACCELERATION PEDAL POSITION SENSOR. IF THERE WOULD HAVE BEEN ANY VEHICLES IN THE ONCOMING LANE OF TRAFFIC AT THE TIME THE TRUCK ACCELERATED ON ITS OWN, IT WOULD HAVE ABSOLUTELY CAUSED AN ACCIDENT AND COULD HAVE KILLED SOMEONE. I HAVE NEVER FELT SO PANICKED WHEN THE TRUCK TOOK OFF ON ITS OWN. I CANNOT DESCRIBE THE FEELING OF HELPLESSNESS I FELT WHEN THIS HAPPENED. IF IT HASN'T HAPPENED ALREADY, THIS WILL CERTAINLY, AT SOME POINT CAUSE A TRAGIC ACCIDENT WITH THE LOSS OF LIFE IF NOT ADDRESSED IMMEDIATELY. I HAVE READ SEVERAL ONLINE BLOGS WHERE THIS SEEMS TO BE AN ISSUE IN OTHER 2004 DODGE RAM 2500 5.9 DIESEL TRUCKS. THESE TRUCKS NEED TO BE RECALLED IMMEDIATELY AND PARTS RE-DESIGNED TO NOT ALLOW A SUDDEN INCREASE IN ACCELERATION. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 2500
    - CONVERSE, TX

    I WAS DRIVING HOME ONE EVENING AND MY TRUCK STARTED SWAYING ON THE HIGHWAY AND I EXITED IMMEDIATELY AND ALMOST RAN INTO THE WALL. IT SOMEHOW STRAIGHTENED OUT AND I LIMPED IT TO A PARKING LOT WHICH LUCKILY WAS RIGHT THERE. I SAW THAT MY LEFT TIE ROD HAD BROKE OFF. I CALLED A TOW TRUCK AND HAD IT TAKEN TO A SHOP. I SENT THE PROPER DOCUMENTATION TO CHRYSLER CUSTOMER ASSISTANCE AND AFTER 3+/- WEEKS I CALLED AND TALKED TO THEM AND THEY SAID THAT I WILL NOT GET REIMBURSED! THEY TRIED TO SAY THAT IT WASN'T A DODGE PART THAT WAS PUT ON. I EXPLAINED THAT IT WAS A MOOG PART THAT WAS PUT ON AFTER MINE BROKE. AND I TRIED SEVERAL TIMES TO EXPLAIN TO THEM THAT IT WAS A DODGE PART THAT BROKE. I KEPT THE ORIGINAL TIE ROD END THAT BROKE AND HAVE PICS OF THE INCIDENT. NO MATTER WHAT I SAID IT DIDN'T MATTER AND I TRIED TO SPEAK TO A SUPERVISOR AND THAT DIDN'T HAPPEN AND I STILL HAVE YET TO RECEIVE A CALL BACK OR ANYTHING WHATSOEVER. I'M VERY UPSET ABOUT THIS ESPECIALLY SINCE THEY BASICALLY TOLD ME TO BAD. NOT SURE IF THE CONVERSATIONS ARE RECORDED BUT I HOPE THEY ARE. NEEDING SOME ASSISTANCE ON THIS MATTER ASAP PLEASE. MY RECALL WAS N62/NHTSA 13V-528. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 2500
    - SOLOMON, KS

    I PURCHASED THIS TRUCK BRAND NEW. IN THE LAST YEAR OR TWO WE HAVE EXPERIENCED STEERING PROBLEMS. HAVE HAD IT IN FOR REPAIR. THE PROBLEM IS WHEN YOU ARE TRAVELING AT 65 MPH OR FASTER AND FOR NO REASON THE FRONT END STARTS TO SHIMMY AND VIBRATE UNCONTROLLABLY UNTIL YOU SLOW DOWN BELOW ABOUT 40 MPH. SO FAR WE HAVE AVOIDED A WRECK BUT I AM AFRAID TO ALLOW MY FAMILY TO DRIVE THE TRUCK FOR FEAR THIS WILL HAPPEN WHEN THEY ARE DRIVING AND CAUSE A CRASH. CHECKING ONLINE I FIND THIS TO BE A VERY PREVALENT PROBLEM IN THE DODGE TRUCKS CALLED THE "DEATH WOBBLE". I HOPE NOBODY HAS BEEN INJURED OR KILLED DUE TO THIS PROBLEM BUT I CAN CERTAINLY SEE HOW IT CAN HAPPEN. I HAVE PLACED FRONT END STABILIZERS ON MY TRUCK TO STOP THE PROBLEM TO THE TUNE OF $900 BUT IT ONLY MASKS THE ONSET OF THE PROBLEM.. THIS IS A FACTORY DEFECT IN THE WAY THE TRUCKS ARE BUILT AND SOMEONE NEEDS TO DO SOMETHING.. SOON...... *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 2500
    - TUCKERTON, NJ

    IT HAS BEEN OVER 10 MONTHS SINCE I TRIED TO GET MY VEHICLE FIXED FOR AN EXTREMELY DANGEROUS RECALL WHERE THE LEFT TIE ROD BALL STUD ON MY TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I DO NOT KNOW WHO TO CONTACT ANYMORE HOWEVER SOMEONE NEEDS TO BE HELD ACCOUNTABLE FOR THE LACK OF RESPONSIBILITY THAT CHRYSLER IS TAKING. AS SAID BEFORE I TRIED TO GET THIS FIXED SINCE JANUARY OF 2014. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 2500
    - HARRISON, AR

    TL* THE CONTACT OWN A 2004 DODGE RAM 2500 HD. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 2500
    - GILLTETTE, WY

    TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER STATED THAT THE VEHICLE WOULD BE PLACED ON A WAITING LIST UNTIL THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 DODGE RAM 2500
    - NEWTOWN, CT

    NOTICED BRAKE FLUID ON DRIVEWAY. BRAKE LINE NEAR FUEL TANK RUSTED THROUGH, ALMOST ALL THROUGH. LINE BROKE BY TOUCHING IT. *TR

    Source: NHTSA WEB SITE
  • 2004 DODGE RAM 2500
    - WINTER HAVEN, FL

    FOR THE 3RD TIME MY 2004- 2500 DODGE RAM TRUCK HAS THE DEATH WOBBLE. FIRST TIME 2006 THEN SECOND TIME 2010 AND NOW AGAIN IN 2014. THIS IS A VERY DANGEROUS EXPERIENCE TO OCCUPANT'S OF VEHICLE AND ANY VEHICLES NEAR BY. A SIMPLE MAN HOLE IN ROAD OR A BRIDGE SECTION WILL CAUSE THE TRUCK TO SHAKE UNCONTROLLABLY. THIS IS NO PRIOR WARNING AS TO WHEN THIS WILL HAPPEN. DODGE APPARENTLY KNOWS ABOUT THE PROBLEM HOWEVER THE SERVICE CENTERS CLAIM THERE IS NOTHING WRONG AND THAT ALL TRUCKS DO THIS. I HAVE OWNED TRUCKS MY WHOLE LIFE AND EVEN ANOTHER DODGE TRUCK AND HAVE NEVER EXPERIENCED THIS UNTIL THIS POORLY ENGINEERED 2004 TRUCK. **PLEASE REQUIRE DODGE TO WARN ALL THESE OWNERS AND CONTINUE TO REPAIR AND REPLACE THE PARTS TO KEEP OWNERS SAFE** MY FRIEND HAD ONE OF THESE AND TRADED IT DUE TO THE PROBLEM SO THERE FOR ANOTHER INNOCENT DRIVER WILL POSSIBLE DIE BECAUSE THEY ARE NOT AWARE OF THE PROBLEM. PLEASE PLEASE PLEASE MAKE DODGE CORPORATION STAND BEHIND THE PRODUCT THAT INNOCENT BUYERS SPENT THEIR HARD EARNED MONEY ON AND NOW HAVE TO FEAR FOR THEIR LIFE. *TR

    Source: NHTSA WEB SITE