2009 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN NUMBER: 13V529000, STEERING; HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD WAS HEARD FROM THE FRONT DRIVER'S SIDE TIRE. THE STEERING WHEEL ALSO BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V005000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FLY WHEEL AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 66,908.

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE DRIVER'S SIDE WHEEL BEGAN TO SHAKE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS THE STEERING DAMPENER NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND CONTACTED THE MANUFACTURER HOWEVER, THE MANUFACTURER COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 35,000.

A FEW WEEKS AGO MY CHECK ENGINE LIGHT CAME ON. ADVANCE AUTO PARTS SAID AN ERROR CODE FOR THE TURBO CHARGER WAS PRESENT. I HAVE 43900 MILES ON THE ENGINE. DEALER TOLD ME IT WAS NOT CRITICAL AND I MADE AN APPT. BEFORE BRINGING IT BACK, A NEW CODE STATED DPF FILTER FULL 100%. BROUGHT IT TO THE DEALER AND WAS TOLD THE DPF NEEDED REGENERATION AND WOULD COST $150+. NEW TRUCKS GIVE WARNINGS OF 25%/50%/100% AND "CHANGE DRIVING HABITS". APPARENTLY DIESELS SHOULDN'T BE DRIVEN IN TOWN W/OVERDRIVE. INSTEAD WE NEED TO PULL HEAVY LOADS. THE ONLY OPTION: DRIVE ON THE HIGHWAY IN 4TH GEAR TO BRING RPMS TO AT LEAST 2500 RPM EVERY SO OFTEN! PLUS, THE TURBO CHARGER APPARENTLY WAS CLOGGED BECAUSE I DON'T USE THE DIESEL AUTOMATIC DECELERATION BRAKE WHEN NOT PULLING A TRAILER. THE DEALER HAD TO ORDER SOME TYPE OF ADDITIVE TO CLEAN THE TURBO CHARGER AND THEY DID 3 CLEANINGS WITH 3 CANS OF CLEANER ON A MACHINE TO LET THE ENGINE RUN. THE MANAGER DIDN'T CHARGE ME TO DO THE CLEANING SINCE THEY WERE INTER-RELATED AND HAPPENED TOGETHER. OTHERWISE, THERE WOULD HAVE BEEN ANOTHER DIAGNOSTIC CHARGE AND CLEANING CHARGE THAT TOOK TWO HOURS TO DO. I ASKED IF DODGE WAS PLANNING AN UPGRADE TO THE ONBOARD COMPUTER TO PROVIDE THOSE PRE-WARNINGS FOR THE DPF FILTER. THE SVC MGR SAID NO. WHY NOT? FROM ALL I READ, IF THE DPF FILTERS GETS TO 100% IT CAN DAMAGE THE SYSTEM. TO REPLACE THE DPF, IT AND THE CATALYTIC CONVERTER WOULD NEED TO BE REPLACED AT A COST IN THE $5-6000! SO, THE ONLY OPTION IS TO PERIODICALLY HAVE THEM CHECK THE STATUS USING A DIAGNOSTIC AT A COST OF $95 BUT LIKELY, WOULD NOT SHOW ANYTHING UNTIL IT GETS TO 100% FULL. THIS IS RIDICULOUS SINCE THEY SHOULD BE ABLE TO DO A PROGRAM UPGRADE TO WARN ABOUT THE DPF FILTER AS WELL AS THE TURBOCHARGER LEVELS OF SOOT. I BOUGHT THE TRUCK TO PULL AN RV AND ONLY PULL IT EVERY 6 MONTHS OR SO. WHY PAY $45,000 FOR A TRUCK IF YOU CAN'T DRIVE IT AROUND TOWN. *TR

THE WHOLE TRUCK BEGAN SHAKING SO VIOLENTLY, I THOUGHT I MAY LOOSE CONTROL, OR THE TRUCK WOULD NOT STAY UPRIGHT. THE SHAKING CONTINUED UNTIL I STOPPED ON THE SHOULDER. A CAREFUL INSPECTION REVEALED NO EVIDENCE OF LOOSE PARTS. I DROVE ANOTHER 30 MINUTES (5 ON FREEWAY, 25 ON SURFACE ROADS) WITHOUT ANOTHER INCIDENT. BAFFLING. I HAVE DRIVEN THIS DIESEL TRUCK IN MANY CONDITIONS AND ON MANY SURFACES WITH THIS TRUCK. VIBRATIONS HAVE BEEN STRONG SOMETIMES IN THE PAST, SET OFF BY "WASH-BOARDS" IN THE PAVEMENT...SEEM TO BE WORSE IN THE "TRACTOR TRAILER/SLOW" LANES. BUT THIS EVENT WAS 2-3 X THE INTENSITY. *TR

TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AS THE INSTRUMENT PANEL LIGHTS FAILED. THE VEHICLE THEN ABNORMALLY AND INDEPENDENTLY ACCELERATED. IN ADDITION, SMOKE WAS SEEN COMING FROM UNDER THE HOOD AREA. THE VEHICLE THEN CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY AND THE FIRE WAS CONTAINED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED BUT TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TR

WAS AT HOME, BACKING OUT OF DRIVE WAY,, THE DRIVER SIDE TIE ROD FELL OFF! COULD NOT GET A TOW TRUCK INSIDE MY DRIVE TO TAKE TO THE DEALERSHIP TO GET FIXED. SO I GOT A BUDDY TO HELP ME REMOVE THE OLD TIE ROD END AND REPLACE IT WITH A MOOG TIE ROD END. HAD IT REALIGNED. MY COMPLAINT IS DODGE WON'T REIMBURSE ME FOR THE PARTS AND LABOR. DODGE SUPPOSEDLY CHECKED THIS OUT 3-27-12 AT BILL HODGES DODGE IN VINITA, OK. THEY DID A MEASUREMENT AND DECIDED IT WAS OK. WELL NOT SO!, IT BROKE IN MY DRIVE WAY BACKING STRAIGHT BACK. WHAT IF I HAD BEEN DRIVING DOWN THE TURNPIKE 75 MPH? IF IT NEEDS CHECKED ON A RECALL IT NEEDS TO BE REPLACED!!!! *TR

RETAINING NUT ON TPMS SENSOR SPLIT CAUSING TIRE TO LOSE ALL AIR. 1 WEEK LATER ANOTHER TIRE HAD COMPLETE DEFLATION AND TPMS SENSOR HAD FALLEN IN TO WHEEL. INSPECTED ALL SENSORS AND FOUND ALL TPMS RETAINING NUTS HAD SPLIT. THIS CAN CAUSE CATASTROPHIC AIR LOSS AND IS EXTREMELY DANGEROUS. I HAVE ALREADY REPLACED TWO ENTIRE SENSORS AND WILL ATTEMPT TO HAVE RETAINING NUTS ON OTHER TWO SENSORS REPLACED. DEALER WILL NOT PERFORM WORK UNDER WARRANTY. THIS IS AN EXTREMELY DANGEROUS MANUFACTURING DEFECT!! *TR

BACKING UP HORSE TRAILER AND TIE ROD END BROKE COMPLETELY OFF DRIVER SIDE. VEHICLE WAS INSPECTED ON 3/12/12 PER RECALL BUT NOTHING WAS DONE. ITS A SHAME DEALERS ARE SENDING YOU OFF WITH STEERING COMPONENTS THAT ARE NOT SAFE. *TR