2011 DODGE RAM 2500 Complaints

RECALL NOTICE : N49/NHTSA 13V-529 LEFT TIE ROD BALL STUD MAY FRACTURE . MAY CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I HAVE BEEN UNSUCCESSFUL IN GETTING THIS RECALL CORRECTED BY THE DEALER. I HAVE BEEN ADVISED BY THE DEALERSHIP THAT THE PROBLEM IS : THEY ARE UNABLE TO GET THE PART NEEDED FROM CHRYSLER. I CALLED ON 1/2/2014 AND WAS TOLD THE PART WAS ORDERED. 1/24/2014 I WAS TOLD THAT ONLY 3 PARTS WERE ALLOWED TO BE SHIPPED FROM CHRYSLER TO THE DEALER EVERY 7 DAYS. 3/1/2014: DEALER STILL STATED THEY WERE UNABLE TO GET THE NEEDED PARTS. WHAT IS THE PROBLEM.???? *TR

TL-THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT HE WAS PLACED ON A WAITING LIST THAT MAY EXCEED SEVERAL MONTHS DUE TO PARTS ARE RECEIVED BY ONE OR FOUR EVERY TEN DAYS. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. LI

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

I RECEIVED SAFETY RECALL N49/NHTSA 13V-529 IN MID DEC 2013 REGARDING THE LEFT TIE ROD BALL STUD. I CALLED TO SCHEDULE AN APPT. WITH MY LOCAL DODGE DEALERSHIP AND WAS PLACED ON A WAITING LIST BECAUSE THEY WEREN'T RECEIVING THE REPLACEMENT PART. I KEEP CHECKING WITH THE DEALERSHIP BUT HAVE BEEN TOLD THAT THEY AREN'T RECEIVING THE PARTS. SO HERE IT IS, 4/28/14 AND I HAVE YET TO HAVE THE TIE ROD ON MY TRUCK REPLACED. HORSE SHOW SEASON BEGINS IN MAY AND I CERTAINLY CAN'T TAKE ANY CHANCES TOWING MY HORSE TRAILER WITH THIS ISSUE UNRESOLVED. I AM VERY UNHAPPY WITH THIS SITUATION - THIS IS THE FIRST DODGE TRUCK I'VE PURCHASED AND IF THIS IS HOW CHRYSLER DODGE HANDLES RECALLS, IT WILL MAKE ME THINK TWICE BEFORE I CONSIDER PURCHASING ANOTHER DODGE TRUCK. IF YOUR COMPANY ISSUES RECALLS, IT NEEDS TO PROVIDE THE NECESSARY REPLACEMENT PARTS TO DEALERSHIPS IN A TIMELY FASHION. WAITING 4 MONTHS, AND STILL NOT HAVING ANY IDEA OF WHEN MY TRUCK WILL BE SERVICED, IS COMPLETELY UNACCEPTABLE LEVEL OF CUSTOMER SERVICE. I'D SURE LIKE TO USE MY TRUCK FOR TOWING PURPOSES BUT FEEL I CANNOT DO SO UNTIL THIS PART IS REPLACED. I WANT TO KNOW WHEN I CAN EXPECT SATISFACTION OF THIS RECALL NOTICE. *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 111,000.

WE RECEIVED A RECALL NOTICE IN THE MAIL AROUND THE 1ST OF THE YEAR FOR THE LEFT TIE ROD ON OUR TRUCK, WE CALLED RENO DODGE RIGHT AWAY, THEY PUSHED US BACK A FEW WEEKS, WE CALLED MULTIPLE TIMES SINCE THEN AND SAID THEY'D CALL US, THEY NEVER DID, NOW MONTHS LATER WE CALLED AGAIN, AND THEY SAID IT WOULD BE MONTHS BEFORE THEY COULD GET US IN. WE ARE CONCERNED THAT THIS PROBLEM COULD HARM OUR FAMILY SINCE THIS IS OUR PRIMARY FAMILY VEHICLE. *TR

RECALL WAS SENT DECEMBER TO START EFFECTIVE JANUARY THE 6TH AND I STILL HAVE NOT GOTTEN THE DEALERSHIP TO FIX PROBLEM. PROBLEM:(THE LEFT TIE ROD STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING.) TRUCK WAS PURCHASED AT GULFGATE DODGE IN HOUSTON. THE TECHNICIAN IS SOMEONE BY THE NAME OF GARY. WHEN I CALLED TO CHECK TO SEE WHY THEY HAD NOT CALLED ME IN TO REPAIR THE PROBLEM I WAS TOLD THEY WOULD CALL ME WHEN PART CAME IN. I STILL HAVE NOT HEARD ANYTHING. MAY IS AROUND THE CORNER THIS IS NOT GOOD. PEOPLE DIE FROM RECALLS EVERYDAY I WOULD NOT LIKE TO BE ADDED TO THE LIST, BUT I HAVE INFORMED MY FAMILY OF THE PROBLEM. PLEASE HELP SPEED UP PROCESS ANY WAY YOU CAN. I SHOULD BE ABLE TO DRIVE MY TRUCK AND PULL MY HORSES WITHOUT FEAR OF DYING. THE CONSUMER STATED THE VEHICLE WOULD PULL TO THE LEFT, AND IT FELT AS THOUGH THE STEERING WAS LOCKING UP. UPDATED 05/05/14

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.