2012 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/05/15

RECALL P65, RECEIVED NOTICE IN OCT. 2014, CONTACTED DODGE DAY LETTER WAS RECEIVED. ASKED IF VEHICLE WAS SAFE TO DRIVE AT WHICH TIME THEY STATED "WE CAN NOT TELL YOU IF YOUR VEHICLE IS SAFE OR NOT", ASKED TO SCHEDULE SERVICE AND INFORMED NO PARTS AT THIS TIME...FAST FORWARD 5 MONTHS..ON THE DODGE WEBSITE IT CLEARLY STATES MY VEHICLE MUST BE INSPECTED FOR FUEL LEAK ON THIS RECALL...SO I CALL DODGE AND ONCE AGAIN I'M TOLD NO PARTS YET, THEY DON'T EVEN KNOW WHAT PARTS ARE NEEDED, SO I ONCE AGAIN ASKED IF THE VEHICLE WAS SAFE TO DRIVE AND THAT I WON'T HAVE AN ENGINE FIRE AND RECEIVED THE SAME RESPONSE AS LAST TIME...I ASKED IF AT LEAST MY VEHICLE CAN BE INSPECTED TO SEE IF IT HAS A FUEL LEAK SO I KNOW IF IT'S SAFE TO DRIVE AND THE RESPONSE WAS NO, SINCE NO PARTS, "ITS A LIABILITY ISSUE IF THEY INSPECT AND DON'T HAVE PARTS".....NOR WILL THEY PROVIDE A RENTAL AND GUESS WHAT IF IT CATCHES FIRE THEY WON'T PAY FOR IT...I DIDN'T SPEND OVER 50K TO HAVE A LAWN DECORATION, I BOUGHT THE VEHICLE TO DRIVE! *TR

CHRYSLER HAS HAD NHTSA CAMPAIGN NUMBER: 14V635000 COMPONENT(S): ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL IN EFFECT SINCE OCTOBER 2014. MY TRUCK HAS THIS RECALL PROBLEM. I CONTINUALLY HAVE ENGINE CODE P2609 ACTIVE. I HAVE CONTACTED CHRYSLER ABOUT THIS AND ALL THEY WILL SAY IS THAT THE REPAIR PARTS ARE NOT AVAILABLE. MY TRUCK IS STILL UNDER WARRANTY BUT CHRYSLER WILL NOT REPAIR THE TRUCK. ALONG WITH THE "CHECK ENGINE LIGHT", I HAVE A DIESEL FUEL SMELL ENTERING THE PASSENGER COMPARTMENT AT VARIOUS TIMES. CHRYSLER WILL GIVE ME NO DATE AS TO WHEN THEY WILL REPAIR THIS PROBLEM. THE LOCAL DEALERS SAY THEY CAN DO NOTHING UNTIL CHRYSLER GET THE REPAIR PARTS NEEDED. IT SEEMS LOGICAL THAT IF CHRYSLER HAS ISSUED A WARRANTY ON A VEHICLE THEN THEY SHOULD BE ABLE TO REPAIR THE VEHICLE. *TR

TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE IN EARLY DECEMBER 2014 STATING THAT THERE IS AN ISSUE WITH A DIESEL FUEL HEATER ELECTRICAL CONNECTOR ON MY TRUCK THAT MAY LEAD TO O-RING FAILURE AND POTENTIAL FIRE. I HAVE CONTACTED THE DEALER TWICE AND AS OF LAST CONTACT THEY HAVE NO IDEA WHEN A "FIX" MIGHT BE AVAILABLE. SINCE POSSIBLE FIRE IS THE RISK AND THE DEALER, INITIALLY, DID NOT EVEN KNOW THEY WAS/IS A RECALL, I AM CONCERNED. THE DEALER SUGGESTED THAT I CONTACT CHRYSLER SINCE THE DEALER KNEW NOTHING ABOUT IT. SINCE I WAS TALKING WITH THE CHRYSLER DEALER THAT I PURCHASED THE VEHICLE FROM, I ASSUMED I WAS TALKING WITH CHRYSLER. IT HAS BEEN OVER A MONTH SINCE MY LAST CONTACT WITH THEM AND I HAVE HEARD NOTHING TO DATE. CAN YOU HELP OR PROVIDE ADDITIONAL INFORMATION, PLEASE.

TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS ATTEMPTING TO DRIVE IN PARK AND REVERSE AT THE SAME TIME. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17,800.....UPDATED 07/22/15 *BF THE CONSUMER SUSPECTED THAT THE FAILURE MAY HAVE BEEN CAUSED BY THE REMOTE STARTING SYSTEM. UPDATED 09/21/2015 *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE PULLING A TRAILER, THE VEHICLE STARTED LOSING ENGINE POWER. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND THERE WERE FLAMES COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT DID NOT DISCLOSE WHO EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

DODGE HAS ISSUED A RECALL FROM OCTOBER 7 2014 FOR RECALL P65 / NHTSA14V-635 STATING THAT THE DIESEL FUEL HEATER MAY OVERHEAT LEAK DIESEL AND CAUSE SMOKE UNDER THE HOOD OR CATCH FIRE. AFTER HAVING SERVICE AT THE DEALER THEY STATED THEY HAVE NO FIX YET OR PARTS FOR THIS SAFETY ISSUE WHICH MAY CAUSE A FIRE, HERE ARE THEIR WORDS FROM THEIR WEBSITE UNDER RECALL STATUS FOR MY VIN INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE. THIS IS THE SECOND SAFETY ISSUE WHERE DODGE RAM HAS HAD A SAFETY ISSUE BUT NO PARTS THE FIRST WAS THE LEFT TIE ROD WHERE THEY HAD NO PARTS AVAILABLE. WHY ARE THEY ALLOWED TO ISSUE SAFETY RECALLS AND HAVE NO PARTS TO FIX ISSUES THAT COULD CAUSE THE VEHICLE TO CATCH ON FIRE OR SMOKE THIS PLACES PEOPLE ON THE ROAD AT RISK. *TR

TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED FUEL VAPORS AS WELL AS SMOKE EMITTING FROM THE AIR VENTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.