2004 DODGE RAM 2500 Complaints

DRIVERS SIDE DOOR WOULD NOT UNLOCK. HAD TO OPEN USING THE INSIDE DOOR HANDLE. KEY WOULD NOT UNLOCK OR THE REMOTE ALSO. SAFETY HAZARD WITH CHILDREN INSIDE AND KEYS INSIDE THE VEHICLE! HAVE READ WHERE THIS HAS BEEN GOING ON SOME TIME WITH DODGE RAM WITH THE DRIVERS DOOR. SHOULD HAVE A RECALL. THANK YOU *TR

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) IN JULY OF 2014. THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/18/14*CN THE CONSUMER STATED AFTER TWO WEEKS THE VEHICLE WAS REPAIRED. UPDATED 2/11/15 *JS

I WAS DRIVING THE TRUCK ALONG HWY 5 IN NORTHERN CALIFORNIA IN THE FAST LANE WHEN, GOING OVER A BRIDGE, THE FRONT END STARTED TO VIOLENTLY SHAKE. THE STEERING WHEEL JERKED OUT OF MY HAND, I SLOWED DOWN AND HAD TO PULL OVER IN FRONT OF ANOTHER VEHICLE. TRUCK CONTINUED TO SHIMMY UNTIL I CAME TO A STOP. I GOT OUT AND THOUGHT MAYBE I HAD BLOWN A TIRE - ANYTHING - WHILE STRANDED ON THE SIDE OF THIS MAJOR HWY WITH LOADED SEMIS LYING BY. I COULD NOT SEE ANYTHING WRONG WITH THE TRUCK. GOT BACK IN, IT HAPPENED AGAIN SOME 50 MILES LATER. I HAD THE SUSPENSION CHECKED AND A PART REPLACED. IT HAPPENED AGAIN THIS SPRING 2014. I WAS TOLD BY THE DEALER THAT IT WAS MY TIRES. THE TIRES WERE NEARLY NEW THE FIRST TIMES THIS HAPPENED. I REPLACED THE TIRES AND AM NOW TOLD I HAVE TO REPLACE OTHER SUSPENSION PARTS THAT ARE DAMAGED/WORN AT ONLY 80K MILES. I HAVE HAD TRUCKS, CARS, ETC, FOR DECADES THAT NEVER HAD SUSPENSION ISSUES LIKE THIS EVEN WHEN THEY HAD OVER 130,000 MILES. IT ANGERS ME THAT EVERYONE HAS PROBLEMS WITH THESE DIESEL TRUCKS AND THE DEALERS GET AWAY WITH POOR SUSPENSIONS. A WEEK AGO, I WAS ON THE FREEWAY AND SAW THIS HAPPEN TO A TRUCK IN FRONT OF ME. I WATCHED AS THE PERSON ATTEMPTED TO SLOW DOWN WHILE TRYING TO GAIN CONTROL OF THE TRUCK AND HAD TO TRY TO GET ACROSS 3 LANES OF HEAVY TRAFFIC TO THE SIDE OF THE ROAD. HOW MANY PEOPLE HAVE BEEN KILLED BY THIS? INJURED? I FELT BADLY FOR THEM AS I KNOW EXACTLY HOW THAT FELT AS THEY STRUGGLED TO SLOW DOWN AND GET OVER WITH SEMI TRUCKS, CARS, ETC, FLY BY THEM. *TR

VEHICLE WENT INTO THE DEALERSHIP FOR REPAIRS/REPLACEMENT OF THE GAS TANK STRAPS AND ALSO THE EXHAUST STRAPS. WAS NOTIFIED BY DEALERSHIP THAT THE FRAME WAS RUSTED AND THEY WERE ABLE TO PUT THEIR FIST THROUGH THE HOLE. CAR WAS NEVER IN A SITUATION WERE RUST LIKE THAT COULD HAVE OCCURRED. AT THIS TIME THEY ARE STATING THAT STRAPS ARE NOT COVERED DUE TO RUST. THE DEALERSHIP REPAIRED THE FRAME BY WELDING A PLATE OVER THE HOLE. NOT SURE HOW SAFE THAT IS. *TR

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE FRONT DRIVER'S SIDE TIE ROD FRACTURED WITHOUT WARNING. THE VEHICLE VEERED TO THE LEFT AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FRONT LEFT TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 123,000.

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500.THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING); HOWEVER, THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS HAS BEEN RECALLED AND WAS NOTIFIED IN DECEMBER 2013, THAT PARTS AND SERVICE WOULD BE AVAILABLE AT LOCAL DODGE/CHRYSLER DEALERSHIPS. I HAVE CONTACTED TWO DIFFERENT DEALERSHIPS, LEWIS FORD CHRYSLER DODGE FAYETTEVILLE, AR. AND EVERETT DODGE IN SPRINGDALE AR. AND WAS ADDED TO THERE LIST FOR REPAIR. IT IS NOW JUNE AND NO RESPONSE SO FAR. THIS VEHICLE IS USED TO TOW A HORSE TRAILER AND THERE IS SAFETY CONCERNS. THE RESPONSE FROM THE DEALERSHIPS, WAS THAT THEY DO NOT HAVE THE PART AND ARE WAITING, SO WHY IS IT, IT CAN BE ORDERED AND AVAILABLE FOR PURCHASE WITH NO PROBLEMS BY MYSELF. *TR

I RECEIVED A SAFETY RECALL NOTICE (N62/NHTSA 13V-528) TO HAVE THE TIE-ROD END REPLACED ON MY VEHICLE. I CONTACTED CHRYSLER AND THEY BROUGHT IT IN TO CONFIRM THE RECALL WAS NEEDED. IT WAS AND THEY PUT THE PARTS ON ORDER. CHRYSLER SUPPLIES MY DEALERSHIP WITH ONE SET OF PARTS AT A TIME. IT TAKES ABOUT TWO WEEKS TO COMPLETE THE PROCESS PER VEHICLE. I AM NUMBER 360 SOMETHING IN LINE TO GET THIS REPAIR. AT THIS RATE MY REPAIR WILL BE COMPLETED IN ABOUT 14 YEARS WHICH I BELIEVE IS A FAILURE TO REMEDY THIS DEFECT WITHIN A "REASONABLE TIME". I AM FORCED TO REPAIR THE PART AT MY OWN EXPENSE. THE NOTICE TOLD ME I COULD SUBMIT THE RECEIPT FOR REIMBURSEMENT BUT ONLY IF I HAD IT REPAIRED ALREADY BEFORE THE RECALL NOTICE. THIS SEEMS LIKE A TACTIC BY CHRYSLER TO AVOID MONETARY OR LEGAL RESPONSIBILITY FOR THE DEFECT. THEY TOLD ME THAT THEY WERE NOT TELLING PEOPLE NOT TO DRIVE THEIR VEHICLE BUT DOING SO WAS "AT THE DRIVERS DISCRETION", RELEASING THEMSELVES FROM LIABILITY IF A FAILURE OCCURRED. *TR