2003 DODGE RAM 2500 Complaints

TL* THE CONTACT OWNS A 2003 DODGE SPRINTER 2500. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP AT AN UNKNOWN SPEED, THE DRIVER SIDE SUN VISORS FRACTURED AND OBSTRUCTED THE VIEW OF THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. MA 08/13/15 UPDATED 09/10/15*LJ THE CONSUMER STATED THE SUN VISOR NEVER FRACTURED, BUT WOULD PIVOT DOWN. THIS WOULD BLOCK THE VIEW OF THE ROADWAY. UPDATED 12/1/2015*JS

SINCE I PURCHASED THIS VEHICLE IN 2012, THE DASH BOARD HAS BEEN SO SEVERELY CRACKED THAT THERE ARE SHARP EDGES EXPOSED. THE PREVIOUS OWNER HAD A CARPET DASH COVER ON THE DASH. DIRECTLY ABOVE THE PASSENGER AIRBAG THE LIP OF THE DASH IS CRACKED FROM THE AIRBAG ALL THE WAY TO THE WINDSHIELD. I AM AFRAID OF THAT CRACKED PIECE BEING PROJECTED BY THE AIRBAG DURING AN ACCIDENT AND INJURING A PASSENGER. ALL OF THE CRACKS ARE STRAIGHT LINES, MOST RUNNING FRONT TO BACK. THIS INDICATES THAT IT WAS INFERIOR PLASTIC OR MANUFACTURING PROCESS THAT CAUSED THE PLASTIC TO CRACK THIS DIRECTION, OR THAT THE DASH IS NOT PROPERLY SUPPORTED UNDERNEATH. PLASTIC CRACKS FROM SUN DAMAGE TEND TO BE "SPIDER WEB" TYPE OF CRACKS....UPDATED 09/22/15 *BF UPDATED 12/11/2015*JS

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING AT 65 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE STEERING WHEEL BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS AND INDEPENDENT MECHANICS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED OVER TIME TO THE POINT THAT IT WAS CRACKED ALL THE WAY ACROSS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V312000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MULTIPLE BREAKS IN THE VENT PORTION OF THE DASH COVER WITH MISSING PIECES AND THE MAIN DASH COMPONENT IS COMPLETELY CRACKED THROUGH ON THE PASSENGER SIDE. WITH THE VENTILATION SYSTEM ON, PIECES OF PLASTIC AND DETERIORATED INSULATION BLOWS FREELY IN THE CAB OF THE TRUCK. WITH THE DASH CONTINUING TO CRACK AND BREAK APART PIECES OF PLASTIC HAVE DROPPED BELOW THE DASH AND COULD POTENTIALLY COULD EXPOSE AND CAUSE WIRING PROBLEMS WITH THE ELECTRICAL SYSTEM. THE CRACKED DASH IS A DANGER TO THE EYES OF ANYONE RIDING IN THE VEHICLE WITH THE VENTILATION SYSTEM CIRCULATING CONDITION AIR. I FEAR THAT THE DASH WILL ACT AS SHRAPNEL IN THE EVENT OF AIR BAG DEPLOYMENT. ...UPDATED 07/30/15 *BF

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FALLING APART. WHEN THE AIR CONDITIONER WAS ACTIVATED, THERE WERE PARTICLES FLYING OUT OF THE VENTS. WHILE DRIVING APPROXIMATELY 10 MPH OVER A BUMP, THE STEERING WHEEL SEIZED AND SOMETHING ON THE FRONT END FELT LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE UPPER BALL JOINT AND STABILIZER BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE DASHBOARD WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

THE DASHBOARD OF MY 2003 DODGE RAM IS FALLING APART. IT HAS TO MANY CRACKS TO COUNT AND PIECES ARE FALLING OFF THE DASH AND INTO MY LAP WHILE DRIVING. I AM SCARED THAT THESE CRACKED PIECES WILL FALL OFF AND PUNCTURE MY SKIN AND CAUSE DAMAGE TO MY HEALTH. I HAVE CONTACTED MY DEALER AND THEY TELL ME ITS TO BAD THE VEHICLE IS OUT OF WARRANTY. IT IS TO EXPENSIVE FOR ME TO REPLACE. I JUST DON'T WANT TO HAVE TO TAKE LEGAL ACTIONS WHEN I GET INJURED BY FLYING DEBRIS CREATED BY CHRYSLERS INFERIOR PRODUCT!

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE DASH BOARD DEVELOPED IT'S FIRT CRACK IN MAY OR APRIL OF 2011, SINCE THEN IT CONTINUES TO CRACK. IF IT CONTINUES TO CRACK I FEAR THAT SMALL PIECES WILL DISLODGE WHICH MAY CREATE A HAZARD FOR ANY OCCUPANT IN THE VEHICLE. SUCH AS A PIECE LODGING IN THEIR EYE AND POSSIBLE LOSS OF EYE SIGHT.

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/18/15*CN UPDATED 10/16/2017*CN